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Best Western Heronston Hotel


Best Western Heronston Hotel
Hotel class 3 of 5
Ewenny Road, Cardiff CF35 5AW, Wales
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Traveler Reviews

63% Do not recommend
3.0 of 5 stars 16 reviews
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All (16)
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[ Date ] [ Rating ]
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1 of 5 stars
MKAndy 9 contributions
Milton Keynes
Jul 7, 2009 | Trip type: Business New

I had to book somewhere last minute for a meeting in Bridgend, the Heronston was suggested by my work's booking system, and so I booked. Upon arrival it looked ok, the reception looked ordinary enough, it went downhill from there though, downhill and back in time. As others have said, the decor is less than impressive, with extracts from the... more

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5 of 5 stars
Goodltraveller 8 contributions
St Albans
May 21, 2009

I led a party of 16 golfers to stay the weekend at this hotel. We were extremely well looked after from the moment we arrived on the Friday night until we left on Sunday morning. The staff were very efficient and welcoming and the rooms beautifully furnished and very clean. We were given a private room for all our meals... more

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3 of 5 stars
ne-wanderingfree 17 contributions
Durham, United Kingdom
Apr 1, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

In my opinion the place has had its day and needs a complete makeover. The decoration, fittings and general feel of the place is well out of date. My room had a bathroom with advocado coloured suit, blue wall tiles and a white plastic hole filler where one of the basin taps had been, with a tall contemporary mixer tap... more

Appauling!!!
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1 of 5 stars
mrsRd 1 contribution
UK
Mar 29, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel is ghastly and extremely overpriced to boot!!!!! Bathroom terrible!!! Cracked and chipped bath, sealant coming away fron tub abd walls. Husband ran a bath, so the toilet wouldn't flush as tank wouldn't fill back up for about 20 mins!!!! Terrible 80's decor, breakfast finished 9.30am on weekends!!!! Extremely expensive for the quality!! more

Great hotel
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4 of 5 stars
Swindon Traveller 60 contributions
Swindon, England
Apr 29, 2008 | Trip type: Business, Solo travel

I stayed at this hotel for one night whilst on business in the area. Overall I was impressed and satisfied with this hotel. The staff were very friendly & helpful. The room I was allocated was very spacious, with large bed and sseparate lounge area. The standard of decor was very good and the room was very clean. My only... more

Awful!
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1 of 5 stars
ShrekWrexham 6 contributions
Wrexham
Mar 24, 2008 | Trip type: Couples
1/1 found this review helpful

Stayed at this hotel for 2 nights. On entry to room 2 large cobwebs. (Informed reception- Never got cleaned) Room very cold on arrival. Closed the bar at 11pm on Friday night- You can order drinks but pay 50p extra per drink to deliver to room. On a friday night the restaurant had ourselves and 2 business men in. This... more

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2 of 5 stars
Dorsetbay 20 contributions
Dorset, England
Feb 21, 2008 | Trip type: Couples
1/1 found this review helpful

We ended up here as it was the only hotel in a 30 mile radius of Cardiff with a free room for the night The Police played at the Millennium Stadium. I have to say that we were not disappointed with our room. We paid £75 and had a large double with a four poster bed and a separate sitting... more

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1 of 5 stars
doglock 6 contributions
london
Nov 28, 2007 | Trip type: Couples
2/2 found this review helpful

My wife and I stayed here for 1 night. I expected travel lodge standard accomadation. Basic but clean and modern. Room rate is £110 - we booked a weekday discounted rate for a superior room at £75 This hotel is 1970's decor but is also shabby and dirty. The reception area looks ok but the deeper you venture into the... more

Rundown
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1 of 5 stars
SingingDwarf 5 contributions
Needham Market, United Kingdom
Sep 15, 2007 | Trip type: Business, Family
3/3 found this review helpful

I agree with all the other reviewers who have given this hotel a rating of 'Terrible'. The hotel has certainly seen better days - or possibly not! All of the rooms are shabby, both the private and public, as are the corridors and even the outside of the hotel. The lighting in the guestroom consisted of a strip light above... more

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1 of 5 stars
westj 22 contributions
radyr,cardiff,wales
Jul 12, 2007 | Trip type: Family
4/4 found this review helpful

We decided to stay at this hotel because It was close to some great beaches. however, I thought of the hotel as way under my expectations and had some real problems. The first was the smell. It was very damp and musty and smelled horrible throughout the building. My other is how it was under vamped.The light on the celing... more

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Best Western Heronston Hotel Also Known As

Address: Ewenny Road, Cardiff CF35 5AW, Wales
Cardiff Hotels Best Western Heronston Hotel
3.0/5.0
16