A perfect location for visiting city centre shops, restaurants, Millennium Stadium and museum - all a short walk away. The train station is 10 minutes walk, and the number 6 bus to Cardiff Bay stops just 100m away from the hotel entrance.
The room was small, but the bed was comfortable and the shower effective. We only paid £55, which...
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fab location , just a short walk from the shops , rooms lovely and clean , we were above the enterence, but was very quiet,
the staff were all lovely and friendly , we stayed there for 2 nights on a coach trip on the 13 january, the bar man on the 14th was so nice and chatty,
breakfast was...
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The central location of this hotel is a big factor, but it was in need of refurbishment. On arrival (evening) the route from the car park at the (back of the hotel ) to reception was unclear and not pleasant. Reception was fine, although in general there was an absence of staff. The room was clean but the sink in...
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bluestraveller33,
Thank you for your review and being so detailed in the good, the bad and the very good! Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity of improving what we already do. We will address these points and I hope that when you...
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Clean, large rooms in an excellent location. The worst thing that happened during my stay was the fire alarm going off in the middle of the night and having to stand in front of the hotel in the wee hours. Very tired the following day but this kind of incident cannot be helped (in most instances).
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nugglet,
Thank you for providing a review of your stay.
We are pleased that you were able to enjoy your experience with us, even with the unexpected complications. We look forward to seeing you on your next visit to Cardiff.
Thanks again,
Ben J
IHG Care
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Easy to find, plenty of parking, well located, extremely helpful staff, windows that open, temperature generally temperate. All this together with a clean bright bedroom, good breakfast and efficient service. I would certainly use this hotel again. And no trouble at all to provide my colleague with waffles and icecream at 9.00pm to supplement our meal out. Ace
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Liz E,
Thank you for the wonderful review!
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.
Ben J
IHG Care
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I stayed a whole week in this hotel for business and leisure. The hotel and the rooms are clean. Breakfast is good. But of course the best thing about this hotel is the location - in the centre of Cardiff. Cardiff Castle and the Millenium Stadium are in walking distance. Maybe not the best hotel for business trips, but for...
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zum_fettigen_joe,
Thank you for the review. We are pleased you enjoyed our breakfast and quality of our rooms. We look forward to welcoming you back on your next trip to Cardiff.
Ben J
IHG Care
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This hotel is well situated within Cardiff for local transport links and several restaurants and bars.
The rooms are comfortable (though perhaps not the largest ever).
There was a large selection for breakfast.
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Paul-H8465,
Thank you for the kind review.
I'm happy that you enjoyed the room, the breakfast, and found our location accommodating. We look forward to hosting you on your next trip!
Thanks again,
Ben J
IHG Care
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My Fiancée' and stayed here for a weekend back in April and I have to say the standard was very good. Service was good, bed was comfy, view from the room over-looking the Millennium Stadium was cool also. The one downside was that the Bathroom badly needed a makeover. Wasn't quite consistent with the rest of the hotel. The location...
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Damian M,
Thank you for taking the time to write your review.
We strive to give great and impressive service to all of our guests and appreciate your feedback and suggestions. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.
Ben J
IHG Care
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We had a lovely shopping trip/weekend in Cardiff and chose this holiday as our base. It was perfect in terms of location as it was right in the centre of things and walking distance from the shops and castle (we could see the rugby stadium from our room should you be needing somewhere close to there!). If you wanted to...
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LyCx,
Thank you for taking time out of your busy day to leave us a candid review.
We’re sorry that your stay was less-than-satisfactory. It is our goal to provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve.
We hope that you give...
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Great hotel excellent location, only negative thing was it was impossible to cool the room down to a good temperature for sleeping.
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jeffswork,
Thank you for taking the time to provide feedback from your recent stay.
We are pleased you enjoyed the location of the hotel, and find it unfortunate the room did not meet your temperature preferences. We would hope that you would give us another chance to make your stay as best as it can be.
Sincerely,
Ben J
IHG...
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