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All 82 Cardiff hotels

Holiday Inn Cardiff City Centre

3.0 of 5 Hotel   |   Castle Street, Cardiff CF10 1XD, Wales (City Centre)
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Ranked #23 of 82 hotels in Cardiff
A recent review
3 of 5 stars reviewed 6 days ago
Debbie D Wolverhampton, United Kingdom
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566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Wolverhampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked a Saturday night here and Sunday night in a Holiday Inn in Bristol. Was expecting this room to be far superior to the Bristol one given the extra cost, most certainly not the case. The hotel itself is nice, fab view if your room is at the front of the castle but not so good if you are at... More

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Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great location for city centre and for rugby. Car park available and quite easy to drive into from the M4. Large hotel offering a good range of rooms, bar and restaurant are ok also. Check in is quick and efficient. Will stay again when needed.

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for taking the time and sharing your review of Holiday Inn Cardiff City Centre. I am very pleased to read that you enjoyed your stay with us. It is always a great morale booster to receive comments such as yours and I will be delighted to pass your comments onto the team. I look forward to welcoming you... More

Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for three nights as part of a coach party. Arrangements for the group generally good, although the restaurant service was rather slow on one of our nights. Good location for Cardiff city centre and for access to Cardiff Bay via the river boat. Room at the back gave interesting views over Cardiff Arms Park and toward Millennium Stadium. Not... More

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GuestRelationsHICDFC, Guest Relations Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your review. I am pleased to hear that you thoroughly enjoyed your stay with us at Holiday Inn Cardiff City Centre and was able to explore the City and Cardiff Bay. I have noted your comments regarding slow service in the restaurant and will look into this for you. I look forward to welcoming you back to... More

Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 1 week ago

I had contacted the hotel before staying here as I would be staying with my mum because it was her birthday and wanted something to be put in the room for our arrival. A lovely lady helped me through choosing what to have depending on what sort of budget I had and I was given 3 choices of bottles of... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for taking the time and sharing your review. Its always a pleasure to read such a great response. I will be delighted to feedback you comments to our team here at the Holiday Inn Cardiff City Centre. I look forward to welcoming you back to the Welsh Capital and in particular our hotel in the near future. Kind... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Attending a wedding in West Wales and decided to treat ourselves to a bit of shopping on the way down! This place is perfect if you are planning similar. Very close to the centre, reasonably priced and you know what to expect. I would say book in advance, we got a great rate by booking two months in advance. Our... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your kinds words and the time you took to share your review. It is great to hear that you have enjoyed your stay with us at Holiday Inn Cardiff City Centre and that we provided an ideal stopover for you. We look forward to welcoming you back in the future. Kind Regards, Richard Platts General Manager More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Staff were very friendly and location good for city centre. View was not good - the side of the Millenium Stadium and car park. Stayed in a few Holiday Inns and their Express hotels and been quite happy but this one not so much. The room was small but the huge bed took up most of the room. Bathroom was... More

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Basingstoke, United Kingdom
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for business across the start of the NATO preparations. I had the warning over parking when speaking to the hotel the previous week about lack of access, but carried on with the booking. To understand they are putting barriers up alongside the main road outside the hotel due to the NATO event, and unfortunately on the... More

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Plymouth, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night at the Holiday Inn in Cardiff City centre with our two children and two other families. The family room was large and spotlessly clean. We were on the 5th floor looking out over The River Taff. Although the hotel was busy we were not disturbed by people coming back to their rooms during the night. The... More

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Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Been staying at the holiday inn for many years and this one is perfect location excellent staff and rooms excellent there is nothing more to say , we do enjoy our stays at all holiday inn,s or express holiday inn,s

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Caernarfon N Wales
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ideally situated right in the heart of Cardiff this hotel was convenient for shopping and visiting the Bay. The room was clean and adequate .We were on the 4th floor so had a good view of the city. We didn't eat here or use the bar .A bit disappointed about the lack of the Welsh language around the building and... More

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Additional Information about Holiday Inn Cardiff City Centre

Address: Castle Street, Cardiff CF10 1XD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cardiff City Centre 3*
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Also Known As:
Holiday Inn Cardiff City Centre Hotel Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Wales

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style
#19 Business Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Cardiff is situated between the Millennium Stadium and Cardiff Castle, perfectly located for the business or leisure traveller. The hotel is easy to reach from the M4 and offers parking for up to 85 cars on site. Charges will apply. Cardiff Central Station is a 5 minute walk from the Holiday Inn Cardiff ,Cardiff Airport is a 30 minute drive. With the City Centre only minutes away, you can enjoy the Edwardian Arcades for shopping or visit the Cardiff Bay. The city offers many vibrant new restaurants and bars. The Holiday Inn is ideally located if you are visiting the Cardiff International Arena, New Theatre, or the St Davids Hall. The 157 bedrooms are all fully air conditioned and offer high speed internet access and are equipped with all the required facilities. Family rooms are available and we offer 4 accessible rooms, one with ceiling hoist track. The Hotel Bar offers a comfortable and relaxing atmosphere and serves refreshments and light snacks. The Restaurant serves a full a La Carte menu and Kids eat free. Callaghan's Bar, Relax in our Pub and watch live sports action on our large TV's. The Academy Conference offers 11 purpose build conference rooms. The largest conference room can accommodate 150 delegates in theatre style. All rooms have got natural daylight and air conditioning. ... more   less 
Number of rooms
157

Questions & Answers

Questions? Get answers from Holiday Inn Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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