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All 81 Cardiff hotels

Holiday Inn Cardiff City Centre

3.0 of 5 Hotel   |   Castle Street, Cardiff CF10 1XD, Wales
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Ranked #24 of 81 hotels in Cardiff
A recent review
4 of 5 stars reviewed yesterday
CliveGerrard Pontardawe, Wales
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493 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Pontardawe, Wales
Top Contributor
63 reviews 63 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

A group of three couples stayed at the hotel in three separate rooms. The rooms were equipped adequately, the beds were large and conversely the bathroom was a little small, with the toilet very close to the door, which made me bump my head when getting up and down. We all had rooms at the back of the hotel which... More

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London England
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Holiday Inn has a good location in the centre of Swansea, with views of Bute Park if your room is at the front. It is just a few minutes walk from Swansea Central railway station. However, it is on a busy road and rooms at the front suffer from the noise of bus engines. The staff were always friendly... More

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Worcester, United Kingdom
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Standard double room costing £136 for one night should have had the wow factor but was sadly small and plain. Breakfast was excellent. Fourth floor room had a good view of the Arms Park and Millennium Stadium but thats where the good stuff ends. bathroom was tiny and the extractor didnt work so after a shower you couldnt see anything... More

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england
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

located close to both sports stadiums ,the castle and city centre.a great base for visiting cardiff.we were in the city for a footy game and a night out in town,would certainly book this hotel again..

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Basingstoke, England, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this Holiday Inn as we were visiting the RHS show at Cardiff Castle and we were not disappointed. Very good room (with great views of the pitch at Cardiff Rugby stadium and of the River Taff as a bonus!) We ate in the restaurant for 2 evenings and had room service for the 3rd; all were very good.... More

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Astana, Kazakhstan
Top Contributor
65 reviews 65 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location and a very good hotel. Comfortable and cozy rooms (yet a bit small) with all the amenities. 10 mins from the railway station. The castle is right in the front of the hotel. Shops and malls are nearby. Great breakfast.

Was this review helpful? Yes 1
Windsor, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a one night stay. We were treated as though we were in. 5* hotel. Reception staff were warm and friendly and exceptionally efficient? The room we were initially given was a little noises which the staff identified and immediately offered us an alternative - "thank you Alison". We went and had a snack and drink... More

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

It is great to hear how the team were so accommodating and really made the difference to your stay. I shall ensure Missy and Alison are recognised for their great service. Thank you for your review, and I have no doubt that we will welcome you back here if you plan a another visit to Cardiff. Kind regards Richard Platts... More

Oldham
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at Cardiff Central train station at 8pm. 10 minute walk to Holiday Inn. Great hotel. Clean and welcoming reception staff. Excellent evening meal and breakfast. Room nice & quiet. Centrally based location without being in the middle of the town. Would recommend it.

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GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for staying with us recently and taking the time to post this great review. We are really glad that you found everything as it should be, and I do hope this will ensure you book with us again when back in Cardiff. Many thanks Richard Platts General Manager More

Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 1 night at the holiday inn cardiff city centre. Checking in was quick easy and efficient. The desk staff were friendly and polite. Although we were early our room was ready and waiting. The room was large and clean with an enormous bed. The bathroom was a little small but ok. They could use some of the... More

Was this review helpful? Yes 1
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for choosing to stay with us on your recent visit to Cardiff, and also for taking time to complete you review. I am so glad that you found everything to your liking and I do hope we have opportunity to welcome you back at some point kind regards Richard Platts General; Manager More

Leimuiden, The Netherlands
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very small bathroom, no extraction, got very hot and humid very quickly, no mini bar, no toilettes or shower cap for my long hair, and no biscuits. Furniture did not fit properly very old and needed replacing. Overall the room didnt live up to the quality of a premier inn. Location across from Cardiff Castle was excellent, shops close by,... More

Was this review helpful? Yes
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your review, I am sorry that certain aspects did not meet with your expectations. I am grateful for your feedback as this allows us the opportunity to review all comments and make changes where appropriate. Thank you for choosing us to stay with. kind regards Richard Platts General Manager More

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Additional Information about Holiday Inn Cardiff City Centre

Also Known As:
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Hotel
Holiday Inn Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Wales
Address: Castle Street, Cardiff CF10 1XD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #24 of 81 hotels in Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cardiff City Centre 3*
Official Description (provided by the hotel):
The Holiday Inn Cardiff is situated between the Millennium Stadium and Cardiff Castle, perfectly located for the business or leisure traveller. The hotel is easy to reach from the M4 and offers parking for up to 85 cars on site. Charges will apply. Cardiff Central Station is a 5 minute walk from the Holiday Inn Cardiff ,Cardiff Airport is a 30 minute drive. With the City Centre only minutes away, you can enjoy the Edwardian Arcades for shopping or visit the Cardiff Bay. The city offers many vibrant new restaurants and bars. The Holiday Inn is ideally located if you are visiting the Cardiff International Arena, New Theatre, or the St Davids Hall. The 157 bedrooms are all fully air conditioned and offer high speed internet access and are equipped with all the required facilities. Family rooms are available and we offer 4 accessible rooms, one with ceiling hoist track. The Hotel Bar offers a comfortable and relaxing atmosphere and serves refreshments and light snacks. The Restaurant serves a full a La Carte menu and Kids eat free. Callaghan's Bar, Relax in our Pub and watch live sports action on our large TV's. The Academy Conference offers 11 purpose build conference rooms. The largest conference room can accommodate 150 delegates in theatre style. All rooms have got natural daylight and air conditioning. ... more   less 
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