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Holiday Inn Cardiff City Centre

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Castle Street, Cardiff CF10 1XD, Wales
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1 room 1 guest
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Holiday Inn Cardiff City Centre
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771 Reviews from our TripAdvisor Community

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Traveler rating
    187
    328
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warner Robins, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Holiday Inn in Cardiff was a fine example of the IHG brand. Rooms were plenty big, beds were comfy, and everything was clean and presentable. English Breakfast was wonderful; the best I had in the UK. The staff was cordial, kind, accomodating, and seemed proud to be part of the IHG family. Great value, as well! The bar was very... More 

Was this review helpful? Yes
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed for two nights for bank holiday weekend with a friend. The hotel has a fantastic location, just opposite the castle and millennium stadium. For the location, the price was fantastic. Breakfast was lovely, self service and the waiters were quick and efficient. No problems with reception. The bed on wheels without a lock wasn't great due to the fact... More 

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Haverfordwest, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed for 1 night. Reception were friendly and helpful. Room was clean but very, very small and extremely basic with only just about enough room to walk around the bed. Bathroom was rough around the edges. Worst of all was the fact the walls are so thin that you can actually hear other guests going to the toilet next door... More 

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Liverpool, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice clean room overlooking the park 2 min walk from city centre, friendly staff and reasonable price. The breakfast was a nice bonus and well laid out. Also loved the take out coffee in reception great idea. Room was a little noisy from next doors pluming and the traffic outside or it would of been a 5. I would definitely... More 

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Walsall, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed for 1 night but couldn't complain about anything, the staff are polite and helpful, the rooms are clean however the bathroom is a little small, breakfast was great, full choice of fruits, cereals, pancakes and full english. This hotel is also right next to the stadium and castle with less than a 5minute walk into the city centre,... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just had a superb 4 night stay. Room very clean bright and furnished well. Bathroom really lovely. Massive bed! We will definitely stay here again when we visit beautiful Cardiff. Denise and Mike Truro Cornwall

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GuestRelationsHICDFC, Hotel Staff at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your recent review. I am glad that you had a great stay at our hotel, we pride ourselves on a great guest experience! We look forward to welcoming you back soon Kind regards Lisa Hull Lisa.hull@hicardiffcitycentre.co.uk More 

Wirral
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was fine, staff pleasant, ate both breakfast (would it be possible to have tea and coffee that we, the customers can help ourselves to rather than wait for a staff member to pour? I take my coffee by the bucket in the mornings) and lunch and both were ok. Lunch was a little basic an limited for veggies -... More 

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Cardiff
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a very pleasant lunch and drinks in a relaxed atmosphere. First time to eat at a Holiday Inn and will definitely be back! The food was delicious and arrived quickly. Our waitress, Lucy was delightful, polite and efficient working mainly on her own...nothing was too much trouble. A really lovely afternoon!

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GuestRelationsHICDFC, Hotel Staff at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your recent review. We are delighted that you had a great lunch and afternoon here at our hotel We look forward to welcoming you again soon Kindest Regards Lisa Hull Lisa.hull@hicardiffcitycentre.co.uk More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great meal at the Holiday Inn this afternoon. The waitress, Lucy, was very friendly and efficient! Would defiantly come again! It was very busy but she coped extremely well on her own. The atmosphere was relaxed. The food was delicious and well presented.

Was this review helpful? Yes 1
Edinburgh
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was clean, staff very nice, but it was a bit dated. A lick of paint or three wouldn't go Amis and something should be done about the plumbing - it sounded Victorian but I'm guessing it's was a 60s relic. This hotel is in an ideal situation for everything you need to do in Cardiff city centre, but it... More 

Was this review helpful? Yes
GuestRelationsHICDFC, Hotel Staff at Holiday Inn Cardiff City Centre, responded to this review

Thank you for your recent review. We rely on guest feed back to improve future guest experiences so your views are truly valued. We hope to welcome you at our hotel again soon Kind regards Lisa Hull Lisa.hull@hicardiffcitycentre.co.uk More 

Hotel Review Summarization

What travelers say

  • Car park(9)
  • Very good(5)
  • Great location(4)
  • Millenium stadium(4)
  • Friendly and helpful(4)
Questions? Get answers from hotel staff and past guests. Ask a question

254 photos of this hotel

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Pool/beach area (4)
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