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Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
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Reviews you can trust

67% Do not recommend
2.5 of 5 stars 13 reviews
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By trip type
All (13)
[ Date ] [ Rating ]
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5 of 5 stars
phill_london   1 contribution
london
Sep 22, 2009 | Trip type: Business, Solo travel

i stayed here about week ago was made to feel most welcome. the staff was a big help as i dint know the area that well. the rooms was good size and very clean with flat screen tv and internet access. the showers are very modern. really good value for money i will be coming back for sure.most definitely recommend... more

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1 of 5 stars
Lozza1uk   2 contributions
Manchester, UK
Sep 13, 2009 | Trip type: Business, Solo travel

Firstly, it's not in Cardiff. Don't book the wrong one by mistake (admittedly this wasn't the hotel's fault). The rooms are small and the carpet was dirty. No shampoo/shower gel minitures are provided, just a dispenser in the shower which i discovered was empty only when I went to put shampoo on my wet hair. The snack bar menu looked... more

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2 of 5 stars
stakie   1 contribution
Leuven
Aug 29, 2009 | Trip type: Friends getaway

The rooms are ok, but the service is far from friendly. It is also during weekend very difficult to reach by foot. From the bus endstation, you have to cross the roundabout, walk left (along the highway) and follow a hiking path (it starts next to the highway, you cross some fences and have even to cross an open field).... more

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1 of 5 stars
Dizzywalker   2 contributions
Brussels
Jul 17, 2009 | Trip type: Couples

We stayed in this hotel for 2 nights as everything else in Cardiff was booked due to the cricket match. The hotel room was really dirty. The bed sheets were ripped. The shower had hair from previous guests in the room. more

Management response from
Rebecca Baines, Operations Manager

Dear Guest, I am very sorry to learn that you did not enjoy your stay with us. I can assure you that I have considered your comments and that action has been taken with the housekeeping team to avoid similar problems in the future. We appreciate your feedback and hope to welcome you back to Ibis Hotel in the near...

Great Value
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4 of 5 stars
markarBristol   1 contribution
bristol
Oct 19, 2008 | Trip type: Couples

Well just returned from a night at the Ibis Cardiff Gate which I managed to get a double room for £39 (book on IBIS website) and what a bargain. Nice modern rooms, very good LCD tv's, great large shower all in all very good and a very nice nights sleep. The only one downfall was that as the hotel is... more

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1 of 5 stars
gbaLiverpool   1 contribution
liverpool
Sep 8, 2008 | Trip type: Family
0/1 found this review helpful

Where do I start? The window was broken, internet did not work, the soap dispenser was empty and the bed was one of them with the matress all sagged that I ended up with a sprain in my neck and my back. We were moved to another room and the window was broken again! Then we were moved to a... more

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2 of 5 stars
millyTheMidlands   1 contribution
the midlands
Aug 23, 2007 | Trip type: Couples
3/6 found this review helpful

This was the first time we had stayed in an Ibis Hotel. It was what we expected for the price, basic . The young lady at reception was polite and helpful. The room was reasonable until we went to get into bed. Even at £42 you expect a clean bed. This one was wet- yes a large wet patch. The... more

Basic Ibis
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2 of 5 stars
Ginny-Winny   2 contributions
Derbyshire
Jun 18, 2007
3/3 found this review helpful

I have stayed at the Ibis previously with no problems, the rooms are basic, but clean and tidy, and at £42.00 per night you cant ask for much more. This stay I was disappointed, the bed in the room was very unstable, and every time you moved in the bed it shook from side to side, at one point we... more

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3 of 5 stars
Supac   7 contributions
London
Apr 16, 2007 | Trip type: Couples
4/5 found this review helpful

Ibis hotels can be a bit of a mixed bag but this one is a pretty good example. Location is right off the M4 so it is not ideal if you want to be based in Cardiff. Dining options in the area are pretty limited but this is a business park so you can't really expect to much. Room is... more

Great Value
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4 of 5 stars
Vannes   7 contributions
Montreal
Dec 24, 2006 | Trip type: Couples
3/4 found this review helpful

Have stayed here three times over the last two years. Great value, clean and comfortable. Exceptionally helpful staff. Will stay there again. more

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Ibis Cardiff Gate Also Known As

  • Accor Cardiff Gate
Address: Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales