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Ibis Cardiff Gate

2.0 of 5 Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
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Ibis Cardiff Gate
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Ibis Cardiff Gate
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336 reviews from our community

Traveler rating
    79
    144
    72
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Johannesburg, South Africa
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very clean,good and heater very effective. no noise from the roads. The only negative is that it is situated out of town and if one uses the cab to and from town is can work out quite expensive. The bus sevice runs every hour on the hour and then the last bus is at 23h00..The bus stop... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Gwynmat, Thank you for your nice review about your November stay at the Ibis Cardiff Gate Hotel. I am delighted that you enjoyed it. We look forward to welcoming you back again. Best Regards Daniel More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed two nights . Shower wasn't great , floor gets slippy very easily . Only given 2 towels for 2 of us for 3 days . Lighting system odd , main light switch turned on all lights including a desk lamp . Tv small . Quite stay , except a neighbouring room could be heard very clearly speaking from there... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Traveller ''Saharasugar'', Thank you for your comments about Ibis Cardiff Gate. I will pass them onto relevant departments. Your feedback is appreciated. Best Wishes Daniel More 

Baldock, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just a one nighter to make sure we were at a funeral on time. Situated just off the motorway was perfect for us, but there was no road noise. Room was clean and heater was effective. Member of staff on Reception made a bit of a faux pas by sending us up to the 1st floor when our room was... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Chris K, Thank you for your comments about your recent stay at Ibis Cardiff Gate. We look forward to welcoming you back again. Best Regards Daniel More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

I am actually writing while in the hotel , The hotel is clean , good and actually meet the 3 stars while advertised as only two , I was happy with deal until night shift receptionist started his shift , extremely unfriendly , I greeted him twice as entering the hotel , no responses apart of the proud upset looks... More 

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Traveller, Thank you for your comments about our hotel and I am most pleased to hear that we have met your expectations and that you were fully satisfied. Please note that our Night Receptionist might have looked upset, but he is there for our safety and security and he would certainly not enter your room. Thank you again for... More 

Orlando, Florida
Top Contributor
278 reviews 278 reviews
92 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed December 9, 2014

The Ibis chain are cheap hotels, but this one is particularly so. The lighting in the bathroom is poor over the sink. I hate showers that do not have a curtain or a door. Water gets all over the floor, so be careful. The breakfast is overpriced and there are better alternatives nearby.

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear traveller ''CherokeeMan'', Thank you for your review, your comments are appreciated. Best Regards Daniel More 

Senior Contributor
35 reviews 35 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 6, 2014

Well you definitely get what you pay for! Pretty basic place to rest your head! We had a twin room on the ground floor which was fine for our one night stay but I think if two people were staying longer storage would be a night mare! It was all nice and clean and the bathroom was standard with a... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Zeta L, Thank you for your comments regarding your recent stay at Ibis Cardiff Gate. I am glad you enjoyed it. Please do not hesitate to try our breakfast when you stay with us again as our breakfast is of the highest quality. Thank you again and I look forward to welcoming you back soon. Best Wishes Daniel More 

Plymouth, Devon
Top Contributor
446 reviews 446 reviews
130 hotel reviews
467 helpful votes 467 helpful votes
3 of 5 stars Reviewed November 28, 2014

Or not? Upon entering my room on the first floor, I made instant comparisons with Ibis Salamanca (Spain) and Ibis Heathrow; my room at Cardiff Gate was noticeably larger even though it was not a family room. On the other hand, furnishings, soap dispenser and that sort of thing was virtually the standard product; in other words, you know what... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Traveller ''Plymouth'' Thank you for taking your time to write a review about Ibis Cardiff Gate Hotel. We appreciate your comments and we look forward to welcoming you back. Best Regards Daniel More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2014

Great hotel. Not luxury, but very cheap. Good, clean and comfortable. Good value breakfast. Will stay again. Customer service was good. Location is very convenient with free parking. Perfect for visiting Cardiff.

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Huw T, Thank you for taking the time to write a nice review about Ibis Cardiff Gate Hotel. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Daniel Mlcousek General Manager More 

Taunton, United Kingdom
Top Contributor
60 reviews 60 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 7, 2014

Its an Ibis hotel and the the thing I like about the chain hotels is you generally know what you are getting to get - in the case of Ibis and not all chains - everything works when you want it too. This is an older style hotel but the rooms are quite generous and if you are into other... More 

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Botanic Bill, Thank you for your nice review about your recent stay at Ibis Cardiff Gate hotel. I'm glad you enjoyed it and we look forward to welcoming you back again. Best Regards Daniel Mlcousek General Manager More 

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Additional Information about Ibis Cardiff Gate

Address: Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Agoda, Travelocity, Priceline, Despegar.com, ACCOR, Odigeo and Tingo so you can book your Ibis Cardiff Gate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales
Hotel Style:
#3 On the Beach Hotel in Cardiff

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