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Ibis Cardiff Gate

Malthouse Ave | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
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Ibis Cardiff Gate
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Ibis Cardiff Gate
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364 reviews from our community

Traveler rating
    85
    159
    78
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guildford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is clean and good value for money. However, it has a very depressing feeling about it, and I would not wish to stay more than one night. The Receptionist was helpful in finding a room to suit us, which we appreciated. The cafe has a very limited choice of stodgy food that probably goes ping! before it arrives... More 

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Vanessa W, Thank you for your comments and feedback. Best Wishes Daniel More 

Perth, Australia
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a basic but value-for-money stay just off the M4, located next to a Motorway Service Centre (MSC). We booked a room for 4 (2 adults & 2 children - teenage boys), the room wasn't large but could fit a large double/queen bed and a double roll-away bed. The main bed was very comfortable, but the roll-away was... More 

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear ''Aandjburns'', Many thanks for your nice review, I am glad you found my staff helpful and I will share your comments with them. Thank you again and we look forward to welcoming you back again. Best Wishes Daniel More 

Senior Contributor
44 reviews 44 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beds are comfy, clean rooms and friendly staff. Everything was very good considering how much we paid and the bar was open all night. Only a quick taxi ride into Cardiff. Watch out though, food is very expensive

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Phil T, Thank you for your nice review about your recent stay at Ibis Cardiff Gate. I am glad you enjoyed it. We look forward welcoming you back again. Best Regards Daniel More 

West Sussex, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Must be my tenth stay now, Always the same clean friendly no frills hence classed as a budget hotel and very reasonable rates. A good base camp for visits to Cardif (buses run locally from asda) Monmouth and welsh mountains all within half hour drive. The revamped reception area made for a more pleasant sit around with comfy chairs back... More 

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Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Shaun S, Thank you very much for your review, I am delighted that you again enjoyed your visit to the Ibis Cardiff Gate and that you like the look of our lobby aread. I look forward to welcoming you back again soon. Kind regards, Daniel More 

Cambridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is practical and sufficient, with no frills. It is located extremely conveniently just off the M4 J30. The rooms are clean, but not necessarily newly furbished. The bathrooms are big enough, and everything works. Although its proximity to the M4 is a bonus when trying to find it and just needing a place to sleep, traffic in the... More 

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Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear ''Ausome_a'' Thank you for your comments. We look forward to welcoming you back again. Best Wishes Daniel More 

Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we visited Cardiff over the bank holiday weekend and booked the IBIS at Cardiff Gate as it was very reasonably priced. we were not disappointed! we have a disabled daughter and the hotel did their very best to cater for us even though the disabled room we thought we had booked was allocated to a different family! staff were helpful... More 

Was this review helpful? Yes
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear ''Samjcopeland'' Many thanks for your nice review. It is always a pleasure to receive positive comments. We look forward to welcoming you back again. Best Wishes Daniel More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 21, 2015

The price was the attraction but we really liked this hotel as a stopover on our return from west Wales. The staff were friendly, the room was spotless and the bed was very comfortable. We welcomed the tea-making facilities. There is a restaurant but we walked down to the Toby carvery on the business park in the evening. We had... More 

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Traveller ''Janmezzo'', Many thanks for your nice comments about your recent stay in Ibis Cardiff Gate Hotel. I am delighted that you found our hotel clean and staff friendly. We look forward to welcoming you back again. Best Wishes Daniel More 

London, United Kingdom
Top Contributor
74 reviews 74 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 16, 2015

Pretty reasonably priced and very good service. Only drawback is this hotel is situated way away from the city centre. So especially if you have a car then definitely this is a good place to stay. Otherwise won't suggest it to people if you have to depend on local transport .

Was this review helpful? Yes 1
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Traveller ''Jit4u2004'', Thank you for your feedback. We look forward to welcoming you back. Best Regards Daniel More 

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