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Ibis Cardiff

2.0 of 5
Churchill Way, Cardiff CF10 2HA, Wales
Hotel amenities
Ibis Cardiff
Ranked #30 of 83 hotels in Cardiff
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391 reviews from our community

Traveler rating
    65
    171
    95
    33
    27
See reviews for
Families
46
 
Couples
158
 
Solo
61
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

Went for a night out in Cardiff last night and missed my last train home. So i was in need of somewhere to stay. After walking around Cardiff and most hotels turning me away at 3 in the morning because they were either all full (allegedly) or way to expensive to stay for just 6 hours.the last Hotel i tried... More

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See 3 more reviews by Ronald20 for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 17, 2013

Dear 'Ronald20', thank you very much for taking the time and wirting your review on here. I am glad that you had a great night sleep in our NEW IBIS SWEET BED!! It is always a pleasure to receive positive feedback. Thank you for you kind words and we look forward to welcoming you in the near future. Kind Regards,... More

Wiltshire
Top Contributor
96 reviews 96 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 10, 2013

An excellent, well appointed hotel near Queen Street Station and behind Cardiff Arena. – in fact from our room we could see the stars leaving through its back gate after the show – an added bonus! Large, clean, comfortable room – exceptional value for money. The reception staff were also extremely friendly and helpful. From now on this will be... More

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See 2 more reviews by OzzyGirlWiltshire for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 13, 2013

Dear 'OzzyGrilsWiltshire', many thanks for taking the time and leaving your thoughts on here. I am glad that you had a nice time in Cardiff. It is always a pleasure to receive positive feedback. I will pass it on to my Team and I am sure it will server as encouragement to work even harder in the future. Kind Regards,... More

London, United Kingdom
1 review
5 of 5 stars Reviewed May 7, 2013

I had a parking problem. train staff to guide properly. I have been looking around for parking. I paid 16 pound for parking. So, hotel should train staff about how to guide customer. I was told about parking place but I could not find parking place and i parked somewhere else and had to pay more money. except this, I... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 9, 2013

Dear 'masterayaz77' many thanks for your feedback. I was sorry to learn that you could not find parking with our instructions. I will make sure that the directions we give are clear. Please note that you can always pick up a printed directions from the reception. I am happy that overall you had a great stay. Kind Regards, Jacek More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed May 7, 2013

This hotel is located very close to the city centre; it's easy to find if you drive to Cardiff and are not very familiar with the city. If you travelled by travel, no problem either as it's close to the train station. There is a bus stop right in front of the hotel where you can take a bus to... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 9, 2013

Dear 'VeroKatze', thank you very much for your comments. I am glad that you had enjoyable stay. Please note that we are working on FREE WI FI for our guests and we are hoping to offer this already in the second semester this year. Hopefully on your next visit it will be already available. Kind Regards, Jacek More

penzance
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

We found this hotel very convenient for central Cardiff- castle, shopping, restaurants etc. Room small and basic but clean & comfortable. Bed comfy, quite hot at night - too noisy to keep window open all night as room faced the railway. Good value for money. Our third stay here and will come again.

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See 2 more reviews by maryggriffiths for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 7, 2013

Dear 'marygryffiths', many thanks for your feedback. I am glad that you enjoyed your stay with us and hope to see you back in the near future. Kind Regards, Jacek More

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2013 via mobile

Wasn't very impressed with this ibis. The location is excellent, and the rooms clean and the staff friendly. However, the tv was intermittent - channel 4 didn't work for one of the days of our stay, then was replaced by more 4, and then eventually restored on day 3. The other big gripe we had was the air con system.... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
May 7, 2013

Dear 'Pete F'. Thank you for taking the time to tell me about your stay at the ibis Cardiff Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is... More

High Wycombe, United Kingdom
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 28, 2013

The hotel is conveniently located just a stone's throw away from the city centre. Accommodation is basic but you are provided with everything you could want. The room was clean and despite overlooking the railway, was very quiet ensuring a good night sleep. I would have no hesitation in staying again.

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
April 29, 2013

Dear 'Wycombe-Simon', many thanks for your time and review on here. I am glad that you had a good night sleep on our NEW IBIS SWEET BEDS. We look forward to seeing you in the future, Kind Regards, Jacek More

Devon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed April 25, 2013

Excellent Hotel all around. Didn't have breakfast as was up early. Pay and Display car park 100m away, £5 per day Stayed for a concert at the Motorpoint Arena, 100m away Would recommend to anyone Only minor point was room overlooked the train track, but didn't notice with the window closed

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
April 29, 2013

Dear 'PhilfromDevon', thank you very much for your comments. I am glad that you enojoyed your stay with us and I hope that you will return in the future. Kind Regards, Jacek More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 24, 2013 via mobile

Very basic hotel. Good central location to bars and restaurants and shops. Bed are very comfortable, pillows aren't. To watch TV you have to pay extra. Could do with a refurb to add an extra touch or two. The room on a whole reminded me of the inside of a static caravan (plastic and basic)

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See 2 more reviews by Pilsb1 for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
April 25, 2013

Dear 'Pilsb1' many thanks for your feedback. I am glad that you enjoyed our NEW IBIS SWEET BEDS!! Please note that there is a range of FREE channells on our TVs as well as movies on demand. Kind Regards, Jacek More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 22, 2013

I stayed at this hotel in April 2013 whilst visiting some friends in the city. Excellent value booking - always book on internet for best rates. The presentation of the room is as expected for a budget hotel. Bathroom was pod like but decent size and great shower. Room was a good size with a tv, kettle etc. The hotel... More

Was this review helpful? Yes
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
April 23, 2013

Dear 't0nyi01' many thanks for your feedback. I am glad that you enjoyed your stay with us. I will certainly pass your comment regarding dusting to my housekeeping team. Kind Regards, Jacek More

 
 
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Additional Information about Ibis Cardiff

Also Known As:
Ibis Cardiff Hotel
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales
Address: Churchill Way, Cardiff CF10 2HA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed Wheelchair access
Hotel Style:
#19 Family Hotels in Cardiff
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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