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All 82 Cardiff hotels

Ibis Cardiff

2.0 of 5 Hotel   |   Churchill Way, Cardiff CF10 2HA, Wales
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Ibis Cardiff
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64%
Ranked #28 of 82 hotels in Cardiff
A recent review
5 of 5 stars reviewed 2 days ago
Maggie M Derby, England, United Kingdom
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586 people have reviewed this hotel

Traveler rating
    102
    270
    131
    43
    40
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68
229
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Derby, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted a modest priced hotel convenient for Cardiff Central Station and the City Centre; couldn't have chosen better. 10mins steady stroll from station, 6mins into city. Clean, fresh looking building, Spacious reception and very welcoming staff. Rooms are adequately sized but the crowning glory is the shower room - spacious with large modern shower cubicle and fittings. If I... More

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Wales
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I appreciate you get what you pay for, but for £161 for two nights I do not expect to get a towel with stains and holes in it! It would also be nice to have a hand towel along with the bath towel. I note that this very complaint was brought to the hotels attention via another review back in... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'LottyWales', thank you very much for taking your time and leaving your feedback on here. I am glad that you found our staff polite and efficient and rooms to be clean. But I was sorry to learn that there was a stain on the towel. I also noted your comments regarding stains. Thank you for letting me know as... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

There were four of us staying in two double bed rooms having reserved them the weekend before. Once we were there we paid for our rooms and were informed that check in & out was at 12:00PM midday. We gave our luggage to the hotel who stored them in the staff room free of charge whilst we roamed Cardiff City... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'JmTng'. Many thanks for taking your time and leaving your thoughts on here. It is always a pleasure to read positive feedback. I will certainly pass your comments to my Team, who will be delighted to know they did good job. Me and my Team look forward to welcoming you in the future. Kind Regards, Jacek More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago NEW

I stay in ibis hotels regularly and find them to be great value for money and a good place to stay. This hotel is the exception. I had to change rooms as mine was missing a toilet handle. I asked them to take my bag to my new room as I had to get to a meeting and to call... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'EmmaJCole' Thank you very much for your feedback. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Ibis prides itself. I noted your comments and discussed all points with my Team. I appreciate... More

Warwickshire, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The overall impression of the faculty was poor. My room smelt and was very tired and in need of updating. There was no parking being directed to an NCP car park some distance away. Not good when you have more than one bag and a suit carrier.. Not good enough in the 21st century

Review collected in partnership with Ibis Hotels

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'Richard H'. Thank you for leaving your comments. I was sorry to learn about the smell in the room and that decor did not meet your expectations. I will pass your comments to our technical team. Regarding car parking, please note that you can always drop your luggage at the receptio, park your car and then come back to... More

Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

An excellent 2 day stopover at great rate. Hotel clean and fresh and rooms comfortable and well maintained. Breakfast perfectly good value for money and there is a Carvery restaurant within a couple of minutes walk from the hotel serving god food at low rates.

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'Steven F'. Thank you very much for your comments. I am glad that your stay was enjoyable and I look forward to welcoming you in the future. Kind Regards, Jacek More

Bromborough, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The service was great the staff were second to none the were great the room was fine the location was good the world cup was on so every were i whet there was football and good food the only thing i did not like was the menu

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'Phil E', very many thanks for your kind words. It is a pleasure to learn that you enjoyed your stay. Me and my Team look forward to welcoming you in the future. Kind Regards, Jacek More

West Midlands, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, room was clean, bed was comfortable. Food in the restaurant was nice. The bar prices were quite expensive but that's to be expected I suppose in a city centre hotel. The hotel was well situated, short walk to the main shopping areas, bars and restaurants and the millennium stadium and Motorpoint arena. My only criticism is that the... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'Greebobabe'. Thank you for your feedback. I am glad that you enjoyed your stay and found our Sweet Bed By Ibis comfortable. We look forward to welcoming you in the near future, Kind Regards, Jacek More

Kettering, United Kingdom
Top Contributor
123 reviews 123 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just spent 2 nights at the Ibis, the hotel is not that far from the Railway station, and is really ideally situated for most things in Cardiff. My only concern was with the reception staff, apart from a nice coloured lady, who was excellent, and communicated very well with guests, the others had problems communicating well enough, which... More

Was this review helpful? Yes
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Dear 'malc1005'. Thank you very much for taking your time and leaving your thoughts on here. I am happy that overall your stay was enjoyable. I noted your comments regarding communication and breakfast - thank you for letting me know. We all look forward to receiving you in the future. Kind Regards, Jacek More

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Additional Information about Ibis Cardiff

Address: Churchill Way, Cardiff CF10 2HA, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Cardiff 2*
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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Amenities

Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#21 Business Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
Number of rooms
102

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