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All 82 Cardiff hotels

BEST WESTERN PLUS Maldron Hotel Cardiff

3.0 of 5 Hotel   |   St Mary Street, Cardiff CF10 1GD, Wales (City Centre)
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86%
Ranked #5 of 82 Hotels in Cardiff
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
liz w Ballina, Ireland
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866 reviews from our community

Traveler rating
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    353
    88
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    13
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131
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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English first
Ballina, Ireland
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here recently with a hen party over from Ireland and the hotel is so clean and nicely decorated,the staff were very welcoming and couldn't do enough for us all. We had a three course meal in the restaurant on 1 of the evenings and it was fab couldn't fault the food. It is so central to everything and... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is very central, couple of minutes walk from the train station. Rooms are compact and bathroom very small so ok for 1 night travelling alone but any longer would get claustrophobic. Nice bar with very pleasant staff if you're in need of a night cap.

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Hampshire
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed here many times (between 30 and 40 nights) between November 2013 and July 2014 and I have always had a good overall experience. The rooms are clean, comfortable and spacious. The decor is tasteful and all the rooms I have stayed in are quiet. The Bar is very nice and quiet and good for occasional use. The... More

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Staff - Very friendly and approachable The Room - Clean, comfortable, good size. Could do with redecorating though as lots of cracks in walls and ceilings which don't look too great but not an issue The Restaurant - Unfortunately the meal didn't go as planned as the meal was messed up for both me and my colleague, however it... More

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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in a very central location in Cardiff. Rooms are spacious, service is good and the breakfast is absolutely wonderful. Although the hotel is located just a few minutes from the Cardiff central railway station and Cardiff central bus stand, we did not hear any noise from the streets. I would definitely stay in this hotel if I visit... More

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Buckley,Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The best western plus maldron hotel is in a great position close to Cardiff central railway station , close to the bus station , close to bars restaurants and short walk to Cardiff bay which there lots of different places to eat and drink there back to the hotel food and service are very good especially breakfast the millennium stadium... More

Was this review helpful? Yes 2
MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear peter j, Thank you for posting your five star review on tripadvisor. I am delighted that you enjoyed your entire stay with us. Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand. I hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Maldron Hotel Cardiff on 30th August. I have stayed here with friends on many occasions and I keep returning due to the welcome you receive at the hotel. On this occasion I was staying with my mum. She was extremely happy with my choice of hotel. The room was lovely, plenty of space and had a... More

Was this review helpful? Yes 2
MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Michelle81, Thank you for posting your five star review on tripadvisor. I am delighted that you enjoyed your recent stay. Our entire team pride themselves on their customer service and I am delighted that you have experienced this on numerous occasions. I will personally pass on your kind words to our wonderful security team. I hope we can welcome... More

Ipswich
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed in July for 2 nights to attend the speedway grand prix at the stadium. Stayed here 2 years before this also. Love the service, the breakfast, the beds and the 24 hour gym. Used the gym 3 times over my stay and was the only person in there each time, just how I like it! The breakfast is really... More

Was this review helpful? Yes 1
MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear kayleigh m, Thank you for posting your five star review on tripadvisor. I am delighted that you enjoyed your stay with us. I will personally pass on your feedback to all departments you mention. I hope we can welcome you back again soon, Warm Regards, Linda Folan, Guest Relations Manager. More

Birmingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service, guy on the bar went the extra mile, lounge/bar area was relaxing with comfortable seats and stylish decor. Our room was very comfortable, had its own iron so we didn't have to ask for one from reception. We were next to the railway but it didn't bother us. The breakfast was tasty, good variety, plenty of hot... More

Was this review helpful? Yes 2
MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear JasM, Thank you for posting your glowing review on tripadvisor. I am delighted that you enjoyed your stay with us. I do hope we can welcome yo back in the near future, Warm Regards, Linda Folan, Guest Relations Manager More

York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was first class for train travelers. Reception and all the staff helpful. Breakfast was excellent with all the choice anyone could want. The hotel decor did not feel tired as is often the case. Clean room and comfy bed, light and airy. Also there is a small exercise room. Good value for money. Amid the hotel providing every... More

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MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear R0amer123, Thank you for taking the time to post your review on tripadvisor. I am delighted that you enjoyed your overall stay with us. Reception would have happily asked our maintenance team to adjust your toilet seat and they would have also provided you with white sugar. I have spoken to our accommodation team in relation to replenishing the... More

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Additional Information about BEST WESTERN PLUS Maldron Hotel Cardiff

Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Maldron Hotel Cardiff 3*
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Also Known As:
BEST WESTERN PLUS Maldron Hotel Cardiff Wales

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