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BEST WESTERN PLUS Maldron Hotel Cardiff

3.0 of 5 St Mary Street, Cardiff CF10 1GD, Wales
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Certificate of Excellence 2014
BEST WESTERN PLUS Maldron Hotel Cardiff
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BEST WESTERN PLUS Maldron Hotel Cardiff
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984 reviews from our community

Traveler rating
    449
    408
    99
    15
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
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Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is located right around the corner from the train station and is a 5-10 minute walk from the main shops and restaurants. The hotel is beautiful, my room was spacious and comfortable, spotlessly clean, and had a generous ensuite bathroom. Breakfast was delicious, lots of healthy options and all the hot food was really fresh. Staff were also... More 

Was this review helpful? Yes
Swansea, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for an overnighter with my husband. Can't fault this hotel. Right by train station,shopping,cocktail bars. We had food in viva brazil (underneath hotel) shame they don't work together and give guest discount. Nice drinks in the bar at night. Comfy beds. Lovely desk staff.kept our suitcase for us to finish off some shopping and 50% off parking. Perfect.

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear FiFiGeorge, Thank you for your fantastic five star review on tripadvisor. I am delighted that you enjoyed your entire stay. I do hope we can welcome you back in the near future, Warm Regards, Linda Folan, Guest Relations Manager. More 

Swansea, United Kingdom
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were here for a girls night out and had a triple room which was basically a double with an extra bed in it - still adequate room for all. The hotel staff are friendly and the hotel itself was very clean. They had remembered the extra cups tea coffee and towels etc in the room, and there was an... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Ruth J, Thank you for your fantastic five star review on tripadvisor. I am delighted that you enjoyed your entire stay. Our entire team pride themselves on their customer service and i am delighted that you got to experience this first hand. I do hope we can welcome you back in the near future, Warm Regards, Linda Folan, Guest... More 

Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed overnight because we were going to the Motor Point Arena to see a show. The location was excellent just a short walk to the Motor Point and also the centre of Cardiff, the train & bus station were also close by. It was also very close to the Millennium Stadium. The staff at the hotel were very friendly... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Bobswan, Thank you for your fantastic five star review on tripadvisor.. I am delighted that you enjoyed your entire stay. Our entire team pride themselves on their customer service and i am delighted that your experienced this firsthand, I do hope we can welcome you back in the near future, Warm Regards, Linda Folan, Guest Relations Manager. More 

Northampton, England
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The receptionist put us on the 10th floor where it was quiet, with the bonus of great views. Apart from the bar we didn't use any facilities, but everything is in the title above. Convenient for rail station and Millennium stadium.

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Firestarter29. Thank you for your fantastic five star review on tripadvisor. I am delighted that you were pleased with your stay and i do hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager. More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just on my way home from a brilliant stay at the Maldron. Hotel itself is in a great location a couple of minutes walk from Cardiff Central and about five minutes walk from the high street shops. I requested a room facing the station from as high a floor as available and this was provided and exceeded as I was... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear John C, Thank you for taking the time to post your five star review on TripAdvisor. I am delighted that you enjoyed your stay from start to finish. Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand. I will personally pass on your praise to our entire team. I... More 

Island of Anglesey, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a number of time in the last few years, rooms always clean, staff friendly and helpful. Hotel is ideally located, next to the station, pubs, restaurants and shops. Stayed in rooms on 4th, 6th, 7th & 9th floors, good amenities, free WiFi, always a good night sleep, no noise from city or trains. Excellent choice at breakfast... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear amr043, Thank you for your fantastic review on TripAdvisor. I am delighted that you choose to stay with us time and time again. I look forward to welcoming you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Another good stay. The beds and room are good with a view too. Wifi was sound along with other facilities in the room. Particularly enjoyed the latest deal on the house wine via room service. Always a good night sleep and a good stay. The hotel has a simple bar with friendly staff, along side the restaurant - a good... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Andrew H , Thank you for taking the post to review on tripadvisor. I am pleased that you enjoyed your overall stay. I would love if you could contact me at lfolan@maldronhotels.com with how you would like to see breakfast improve. We are always looking at ways to improve our product. I look forward to hearing from you .... More 

Melbourne Beach, Florida
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Three of us stayed here for three nights including New Years Eve. You couldn't ask for a better location! We caught a train from London Paddington and it was a two minute walk to the hotel. Whilst the hotel is very close to the station, we heard no noise from the trains! We were on the 7th floor with a... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Love2 Trek, Thank you for your fantastic five star review on tripadvisor.. I am delighted that you enjoyed your entire stay. I do hope we can welcome you back in the near future, Warm Regards, Linda Folan, Guest Relations Manager. More 

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Additional Information about BEST WESTERN PLUS Maldron Hotel Cardiff

Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Maldron Hotel Cardiff 3*
Number of rooms: 216
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Also Known As:
BEST WESTERN PLUS Maldron Hotel Cardiff Wales
Hotel Style:
#5 Business Hotel in Cardiff
#7 Romantic Hotel in Cardiff
#11 Family Hotel in Cardiff

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