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BEST WESTERN PLUS Maldron Hotel Cardiff

3.0 of 5 St Mary Street, Cardiff CF10 1GD, Wales
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Certificate of Excellence 2014
BEST WESTERN PLUS Maldron Hotel Cardiff
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BEST WESTERN PLUS Maldron Hotel Cardiff
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954 reviews from our community

Traveler rating
    436
    396
    95
    14
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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  • All months
    (954)
  • Mar-May only
    (207)
  • Jun-Aug only
    (271)
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    (276)
  • Dec-Feb only
    (200)
All months
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently visited this hotel for two weeks with a 8 work colleagues. The location was second to none with the train station only a two minute walk away, our office only give minutes walk away, and all the shops, restaurants and bars on our doorstep. The food was excellent (so much so that out of two weeks our group... More 

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Hampshire
Contributor
17 reviews 17 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Wife and I stayed at the Maldron for three nights in mid December. We were visiting friends and had tickets for a concert. The hotel is quite new, and is located at the bottom of St Marys Street, at the opposite end from the castle. This is a very central and convenient position. There is an arrangement with an... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

very good location very central for all locations also very close to Railway station and buses just across the road to one of the biggest shopping sites also just a five minute walk to the Motorona arena

Review collected in partnership with Best Western GB

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear 297christopher. Thank you for your review on tripadvisor. I am delighted that you enjoyed your stay with us. I hope we can welcome you back in the near future. Kind Regards, Linda Folan, Guest Relations More 

Caernarfon, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night with the choir I sing with. What a fantastic place. It was our third return stay here. The service is great and the staff is very kind. The food was lovely and the rooms well equiped and clean. The only negative is the price of drinks at the bar...they were very expensive but having said... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Aweno. Thank you for posting your five star review on tripadvisor. It was an absolute pleasure to have you stay with us again. Our entire team pride themselves on their customer service and I am delighted you got to experience this first hand. I do hope we can welcome you back again soon. Warm Regards, Linda Folan, Guest Relations... More 

wales
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A group of us stayed here with a bus company we phoned hotel previous to arriving to enquire about a meal there at night we were told the restaurant was full but they could accommodate us in a function room 4 course meal plus disco this was ideal for us a young Irish guy paddy arranged it all he was... More 

Was this review helpful? Yes 3
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear toodswales. Thank you for your wonderful review on tripadvisor. Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand. Paddy is a valued member of our team and I personally pass on your praise to him. I do hope we can welcome you back in the near future. Warm Regards,... More 

Newton Abbot
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights on 7-8th December to visit shops and christmas market was a very enjoyable weekend. Hotel is very nice and clean but the first night we had a room around the back and don't recommend this as very noisy from passing trains. The next night we changed rooms to the front of the hotel which... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear KARL39. Thank you for taking the time to post your review on tripadvisor. I am pleased that you enjoyed your overall stay. I do hope we can welcome you back in the near future. Kind Regards, Linda Folan, Guest Relations Manager. More 

Birmingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for my husband's 40th, when we arrived we had a complimentary upgrade because it was his birthday we didn't ask for this and was amazed that they had noticed that it was his birthday. The staff could not of been more helpful especially the reception ladies who gave us advice of nearby restaurants and bars... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear MichelleP. Thank you for your five star review on tripadvisor. Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand. I hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager. More 

Swindon
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last weekend as doing some Christmas shopping and then going to Madness concert at the Motorpoint arena. Location for both was excellent, NCP car park over the road which was a very reasonable £9 for the night. Hotel was very smart and clean, room was great for overnight stay although the view of the railway line wasn't the... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Mike J, Thank you for you review on tripadvisor. I am pleased that you enjoyed your overall stay. I have passed your feedback on to our food and beverage team and I can assure you this is not a common occurrence with our breakfast presentation. I hope we can welcome you back in the near future. Kind Regards, Linda... More 

newport south wales, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

good location for shops,pubs n restaurants. also close to railway station.plus also near casinos strip understand their english nice to find that the staff were welsh speaking because I didn't understand their english

Review collected in partnership with Best Western GB

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear JeffreyH, Thank you for taking the time to post your review on tripadvisor. I am delighted that you were pleased with your stay . I hope we can welcome you back in the near future, Kind Regards, Linda Folan, Guest Relations Manager. More 

London
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here to do some Christmas shopping in December 2014. The hotel is ideally situated to the train station, bars, shops, restuarants and pretty much all amenities! i came without a car and did about 5 rounds of shopping, dropping off the bags in the hotel room each time and then heading back to the shops again. It was... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Missdix. Thank you for taking the time to post your review on tripadvisor. I am delighted that you enjoyed you enjoyed your stay with us. Monday to Friday we serve breakfast until ten and at the weekends we serve breakfast until eleven. We have a fitness suite located on level two in the hotel. I hope we can welcome... More 

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Additional Information about BEST WESTERN PLUS Maldron Hotel Cardiff

Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Maldron Hotel Cardiff 3*
Number of rooms: 216
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Also Known As:
BEST WESTERN PLUS Maldron Hotel Cardiff Wales
Hotel Style:
#5 Business Hotel in Cardiff
#7 Romantic Hotel in Cardiff
#8 Family Hotel in Cardiff

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