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BEST WESTERN PLUS Maldron Hotel Cardiff

3.0 of 5 St Mary Street, Cardiff CF10 1GD, Wales
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Certificate of Excellence 2014
BEST WESTERN PLUS Maldron Hotel Cardiff
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BEST WESTERN PLUS Maldron Hotel Cardiff
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922 reviews from our community

Traveler rating
    422
    382
    92
    13
    13
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138
311
46
163
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Allowed us an early check-in which was handy as we were going down to watch a rugby internaional. would stay again. Restaraunt seemed reasonably priced but we didn't use it as we had a table booked elsewhere. Nice hotel, lovely staff & great location in a brilliant city :)

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed two nights in Cardiff and we stayed here at the Maldron. We mainly chose it for its close proximity to Cardiff Central train station (literally next to it). The room rate was inexpensive and the hotel room was absolutely fine. Nice shower, nice bed and a good amount of storage space. Cardiff City is a... More

Was this review helpful? Yes 2
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear 1Nikki_Black, Thank you for posting your five star review on tripadvisor. I am delighted that you enjoyed your stay with us. If you are ever in the area again , it would be a pleasure to have you stay with us. Warm Regards, Linda Folan, Guest Relation Manager. More

Carmarthen
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a couple of nights in November as a birthday treat. Hotel was very clean and well situated for the Cardiff nightlife. Everyone was pleasant and efficient. Our only comment was the buffet breakfast which was mediocre to poor as no alternatives were offered ( e.g. there was only scrabbled egg at the counter but we found out afterwards... More

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Stafford C, I appreciate you taking the time to post your review on tripadvisor. I pleased that you enjoyed your overall stay. I am slightly confused with your references to breakfast as we offer a wide variety of buffet items in our hot and cold buffet along with vegetarian sausages, gluten free bread and cereal. We also offer poached... More

Hyderabad, India
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 days. Excellent location and hotel. Very friendly welcome by staff. Rooms were nice and big with all amenities. Breakfast was good. Train station is just a 5-6 minutes walk. The main square and the Cardiff castle is just a ten minutes walk. All restaurants and shops and malls are within 5-8 minutes walk from the hotel... More

Was this review helpful? Yes 1
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Sanjay S, Thank you for your wonderful review on tripadvisor. I am pleased that you enjoyed your whole stay. I hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager. More

Devon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very lovely hotel and staff, central location for everything you are a stones throw from everything perfect for business and leisure. Rooms are so comfy, warm and cosy very welcoming. So comy wont want to get up in the morning.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Sadie B, Many thanks for your fantastic review on tripadvisor. I am delighted that you enjoyed your stay and I hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager More

Baton Rouge
Top Contributor
129 reviews 129 reviews
34 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 1 week ago

Urban chain Hotel, that is in center of Cardiff. Good location for shopping or restaurants. Beds were reasonably comfortable. Breakfast buffet was adequate. Fairly quiet even after a major football game

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Wicked Walt, Thank your for posting your review to tripadvisor. I am delighted that you enjoyed your stay with us . I hope we can welcome you back in the near future. Kind Regards, Linda Folan, Guest Relations Manager. More

valley
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Only arrived today, so giving my first impression whilst sat in the bar on the first floor. Really impressed with this hotel, the smile greeting at the front desk, the cleanliness of the reception area, through to guiding us through the book in process. To find a lovey room on the 4th floor with views over the millennium stadium and... More

Was this review helpful? Yes 2
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear robynfali. Thank you for taking the time to post your five star review on tripadvisor. Our entire reception team pride themselves on their customer service and I am delighted that you experienced this first hand. I hope that you enjoyed your entire stay with us and I hope we can welcome you back in the near future. Warm Regards,... More

Wirral, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel in the city centre of Cardiff. Only 5 mins. walk from Cardiff central station. The hotel is perfectly placed for exploring all of the attractions that the city centre has to offer, all of which are within walking distance. The hotel is modern, clean and very comfortable with very helpful reception staff. Try to get... More

Was this review helpful? Yes 2
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Kennethc453, Thank you for your five star rating on tripadvisor. I am delighted that you enjoyed your stay , I hope we can welcome you back soon. Warm Regards, Linda Folan, Guest Relations Manager More

Barnet, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely big rooms with everything you need near Cardiff Central and the Millenium Stadium. A comfortable bed, good lighting and a spacious bathroom. The breakfast is excellent and everything arrived freshly cooked from the kitchen. I had dinner the night before and the mixed grill was superb. A good Welsh cheese platter was so generous that I could not finish... More

Was this review helpful? Yes 1
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Richard W, Thank you for your fantastic review on tripadvisor. I am delighted that you enjoyed your stay with us. I will pass on your praise to our entire team. I do hope we can welcome you back in the near future. Warm Regards, Linda Folan, Guest Relations Manager More

Beacon, New York
Top Contributor
104 reviews 104 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff are friendly and helpful. Rooms were clean and well furnished. Beds were comfortable. View of the city skyline on the upper floors. Close to restaurants, shopping and nightlife. Overall a nice hotel to stay at. Would have been nice it the window could be opened for fresh air.

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Dad414. Thank you for taking the time to post your review on tripadvisor. I am pleased that you enjoyed your stay. Due to our health and safety requirements as a high rise building located in the city centre, we are unable to open our windows. I hope we can welcome you back in the near future. Warm Regards, Linda... More

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Additional Information about BEST WESTERN PLUS Maldron Hotel Cardiff

Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Maldron Hotel Cardiff 3*
Number of rooms: 216
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Also Known As:
BEST WESTERN PLUS Maldron Hotel Cardiff Wales

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