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BEST WESTERN PLUS Maldron Hotel Cardiff

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St Mary Street, Cardiff CF10 1GD, Wales
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BEST WESTERN PLUS Maldron Hotel Cardiff
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BEST WESTERN PLUS Maldron Hotel Cardiff
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1,052 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nantwich, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay here on business at least twice a month. The rooms are clean with everything you need. There is a fitness suite which is well equipped. The restaurant has a good choice. The Maldron is in an excellent location for the City Centre and railway station.

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pleasantly surprised, this hotel is a very short walk from the central train station. Perfect for a weekend away with friends , close to all the bars and nightlife. Comfy rooms and nice relaxing bar with good choice of food, only had a snack so can't really comment on full menu, would definitely stay here again, we got our rooms... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night hardly had any sleep 3rd floor up overlooking railway lines. Constant noise of trains can be heard most of the night no chance of a lie-in! Travelodge has bigger rooms and less noisy wouldn't stay here again. No view of Cardiff bay as advertised just buildings & railway tracks.

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Pwllheli, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've been staying at the Maldron a few times over the last month and always have a great time. The location is amazing and you cannot get any better. I love the friendly warm service from all the staff, and Linda is a star !! from the moment you walk in, all those you encounter in the hotel are so... More 

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Taunton, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked this hotel for the anniversary of my Stag do, Hotel was great, excellent location. Lost count of the other Stag do's and hen party's - surprisingly only noisey on Saturday/Sunday morning. Staff friendly, hotel clean and comfortable - couldn't ask for anything else!

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Alistair W, Thank you for your lovely review. I am delighted that you chose to return to us to celebrate the anniversary of your stag party. We hope to welcome you back next year. Warm Regards, Linda Folan, Guest Relations Manager. More 

england
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We were a party of 16 girls having dinner Friday night and were given a very bland set menu to choose from. When one of our party wanted to have a steak (off main menu) she was told she couldn't. Everyone else was ordering off the set menu and she literally just wanted a steak and side salad. Eventually they... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear jjeen, Thank you for taking the time to post your review on TripAdvisor. On behalf of our restaurant manager and team I would like to sincerely apologise that you found us lacking on this occasion . I can assure you that this is not indicative of the service we provide. By bringing this to my attention , I can... More 

carmarthen
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

check in was easy and fast, the staff were friendly and efficient.The room was a good size and was clean and comfortable the bathroom was adequate with a good shower. the bed was comfortable.breakfast was slightly dissapiointing there was only scrambled eggs no choice of fried or poached. the mushrooms were tinned bacon etc was nice though. checkout was fast... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear andrea J, Thank you for taking the time to post your review on tripadvisor. I am pleased that you enjoyed your over all stay . In relation to your comments about eggs, poached, fried and boiled eggs are availabe upon request along with omelettes. This is signposted on our hot buffet. I can assure you our mushrooms are fresh... More 

Oregon
Top Contributor
91 reviews 91 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very comfortable with a large bathroom. The hotel was very accommodating to my need to travel with refrigerated medication. All interactions with staff were wonderful including the restaurant. Room service was fast and food was hot. The breakfast served in the restaurant is fabulous! The walk from the train station is not very far so unless you... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear oldhalloween, Thank you for taking the time to post your review on tripadvisor. I am pleased that you enjoyed your over all stay . I do hope we can welcome you back in the near future. Kind Regards, Linda Folan, Guest Relations Manager. More 

Stoke-on-Trent, United Kingdom
Top Contributor
293 reviews 293 reviews
37 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Quick check in and a good central location next to the station. Good sized rooms and all rooms seem very clean. The service and the bar/front desk varies from person to person. Do not miss the breakfast! Good well cooked plentiful food of great quality.

Was this review helpful? Yes 1
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear ZBH88, Thank you for your kind review. I do hope we can welcome you back in the near future. Kind Regards, Linda Folan, Guest Relations Manager. More 

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