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BEST WESTERN PLUS Maldron Hotel Cardiff

3.0 of 5 Hotel   |   St Mary Street, Cardiff CF10 1GD, Wales (City Centre)
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87%
Ranked #6 of 82 hotels in Cardiff
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (827)
  • Photos (193)
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827 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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English first
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Second time we have visited in the last two years both times we have enjoyed it. This time we had breakfast in the hotel and it was very good lots of. Choice! The rooms were very clean and always plenty of hot water. The hotel is next to station and coach station so is handy for people using public transport... More

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights recently. Had a very nice corner room on top floor. Excellent location, friendly efficient staff,good room service and good choices for breakfast. Very pleased.Parking close by at local NCP at a reduced rate.Would definitely return.

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Dormagen, Germany
Top Contributor
74 reviews 74 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When looking it up I was prepared for the worst, seeing how close it is to the railway. With my room on the 7th floor I hardly noticed the trains and clearly enjoyed the view (the bay in the distance and the town center right at my feet) and the closeness to the pedestrian area. The room war spaceous (got... More

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Stafford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on a Thursday and Friday night, both quite different experiences, Thursday was reasonably quiet, although it was busy it was mainly business customers but Friday was hectic, they had at least two hen parties and two stag parties check in. This meant that the hotel became much nosier and much more boisterous, but saying this it didn't... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

I agree with all comments about the location you are just a stroll away from the shops, bars, station and eating areas. The rooms are small and I agree that not much other places to sit our family room had 1 chair but then again I don't go on holiday to sit around.The bathroom isn't small only the sink is... More

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Bristol, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We caught the train and as soon as we got out of the station we seen the hotel right in front of us. Perfect location and has everything right there. We was on the 8th floor and we had amazing views facing the centre. The room was clean and had everything inside for a weekend stay. The breakfast was really... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Most important, this hotel is new, clean and located in middle of the town. You can just walk to shops, town centre and market. Service was also good. Real value for money. Will recommend friends to this hotel.

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Wales
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed for just one night while in Cardiff but must say staff and hotel are excellent. Nice bar area and very clean throughout. Kettle with tea and coffee. TV in good working order. Breakfast was excellent and plenty of choice. We had a family room with one double and one single so was ample room. Nice shower and bath with... More

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Lincoln
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked for my daughters graduation and this booking was made several months in advance for 2 rooms. Given we booked so far in advance we were disappointed that one room was on the 10th floor and the other on the 3rd. Our request had been floors high up and away from the trains. However this was not my main... More

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MaldronHotel, Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Chadwick 63, Thank you for taking the time to write your review on tripadvisor. I am disappointed that you received bad customer service from any member of our team. As you can see from previous reviews we pride ourselves on our excellent customer service and I am saddened that you did not experience this first hand. I can assure... More

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has a perfect location for a tourist, you can walk to the castle, restaurants, local market, night life, bars... It is on the main street, Nice staff, clean rooms. Would definitely stay there again.

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Additional Information about BEST WESTERN PLUS Maldron Hotel Cardiff

Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Maldron Hotel Cardiff 3*
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Also Known As:
BEST WESTERN PLUS Maldron Hotel Cardiff Wales

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#4 Business Hotel in Cardiff #10 Family Hotel in Cardiff #11 Romantic Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
The Best Western PLUS Maldron Hotel in Cardiff City Centre opened on the 16th of May 2011. Located in the heart of the city on St Mary Street, the Maldron Hotel is one of the most conveniently located hotels in Cardiff City Centre adjacent to Cardiff Central Railway Station. Millennium Stadium is only a short walk from the hotel. The 12-story Best Western Plus Maldron hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE Broadband & wireless internet access•Cardiff city centre Hotel•Stir Restaurant & Bar•Dedicated Business centre - 8 state-of-the-art Cardiff conference rooms. ... more   less 
Number of rooms
216

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