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BEST WESTERN PLUS Maldron Hotel Cardiff

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St Mary Street, Cardiff CF10 1GD, Wales
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BEST WESTERN PLUS Maldron Hotel Cardiff
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1,182 Reviews from our TripAdvisor Community

Traveler rating
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    484
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincoln, England, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an ideally placed hotel right next to Cardiff Central station. From the moment you walk in, the staff are friendly and attentive and the rooms are superb value for money! Although there is not a huge amount by of choice on the room service menu, the portion size was generous and the food arrived quickly. This is an... More 

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Heswall, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a few weeks with work, staff couldn't be friendlier or more helpful (Richie, Declan, Rebecca & Aoife to name a few who always went out of their way to make sure we were looked after). Rooms were pleasant, clean, the air conditioning worked and the location was great. Bathrooms were good but a little bit dull with... More 

Was this review helpful? Yes 1
Morris County, NJ
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice, modern hotel, reasonably priced. Large room with a double bed and a twin bed, convenient for configuring people and luggage however you like. Very close to bus and train stations but not so close that you can hear buses and trains. Easy walk to downtown and Cardiff Castle. Helpful, attentive staff.

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Mie61, Thank you for your fantastic five star review on TripAdvisor. I am delighted that you fully enjoyed your stay here. We look forward to welcoming you back in the not to distant future, Warm Regards, Linda Folan, Guest Relations Manager More 

Swindon
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yet again i stayed here for one night while working in Cardiff. I arrived shortly after 2110 and check in was quick and easy. I went to the restaurant and although they close at 2130 I was made welcome and the food was good and hot. After a good nights sleep I went for breakfast and again this could not... More 

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MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear SwindonNigel, Thank you for your fantastic five star review on TripAdvisor. I am delighted that you fully enjoyed your stay here. Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand. We look forward to welcoming you back in the not to distant future, Warm Regards, Linda Folan, Guest Relations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

To all reading this review - I book many rooms on a monthly basis for corporate clients of mine, all of which complement the hotels breakfast, comfortable beds, generous sized room/bathroom. The price is great. But most of all, my thanks and praises go out to Rhiannon as she has assisted me in all aspects of my bookings and has... More 

Was this review helpful? Yes 1
Agoura Hills, California
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a Best Western chain of hotels. The hotel is located within the downtown area of Cardiff. The hotel lobby is small but clean and (the couches) can accommodate at least 12-15 people; and has 2 compact elevators, each can accommodate at least 4 people. The room I got is spacious, since it's on the third floor, the view... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great hotel..the location was excellent..stones throw from shops and bars and very helpful friendly staff..the bus and train station was just around the corner..had a meal in the restaurant both nights and the food was beautiful and reasonably priced...excellent value all round

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Cardiff, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cannot fault this hotel - from start to finish they were amazingly helpful and friendly, they basically couldn't do enough for me during each meeting and on the wedding day itself. Amazing location, awesome food, modern, clean, friendly, professional - this hotel has it all.

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Birmingham, Alabama
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friends and I chose this hotel purely for its proximity to the central train station, and we could not have been more pleasantly surprised! We were able to walk from our train to the hotel - no taxi needed - and it was exactly what we needed for a one-night stay. The view of the city at night was... More 

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Sarah W, Thank you for your fantastic five star review on TripAdvisor. I am delighted that you fully enjoyed your stay here. We look forward to welcoming you back in the not to distant future, Warm Regards, Linda Folan, Guest Relations Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night after watching a show and to attend a course. Stayed in room 1008- was great. Lovely clean modern rooms with all the necessities. Helpful and efficient staff and you get 50% off the car park opposite. 10/10 thanks a lot!

Was this review helpful? Yes
MaldronHotel, Guest Relations Manager at BEST WESTERN PLUS Maldron Hotel Cardiff, responded to this review

Dear Keiron W, Thank you for your fantastic five star review on TripAdvisor. I am delighted that you fully enjoyed your entire stay with us. We look forward to welcoming you back in the not to distant future, Warm Regards, Linda Folan, Guest Relations Manager. More 

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