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All 82 Cardiff hotels

Novotel Cardiff Centre

4.0 of 5 Hotel   |   Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
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84%
Ranked #7 of 82 Hotels in Cardiff
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Russell J Milton Keynes, United Kingdom
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1,150 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

this hotel offers you free wifi, a safe in your room and a minibar. The bed is comfortable and as a tall person over 6ft it is good that my feet did not fall off the end of the bed. The hotel has a restaurant called elements which is great if you dont feel like going out the food is... More

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Newbury
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We were a family of four staying for a two night stay. Our room was really only suitable as a double room. There is one single wardrobe with just four hangers (one each then!). Only 2 mugs, 2 tea bags, 2 cheap plastic cups and 1 set of towels for four of us! I had to ring housekeeping 3 times... More

Was this review helpful? Yes 1
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback following your recent stay. I was disappointed to read that you visit did not meet your expectations on this occasion. All feedback is discussed with the Management Team with a view to addressing any points raised where practicable. I am however pleased that you did enjoy theswimming pool, breakfast and Xbox facilitie.s In reference to... More

London
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The reception and communal spaces in this hotel are lovely - the area where you have breakfast is great. Staff are friendly, and rooms are well appointed and clean. Very modern bathroom. My room felt slightly spartan, but I'm not sure why as it had all you needed. Didn't get to use the pool, but it looked lovely.

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NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review following your recent stay. I am pleased to understand that you enjoyed your visit and the highlights for you included: breakfast, the location, cleanliness and the staff. I hope that I may have the opportunity to welcome you back again sson. Kind regards Chris Jones More

Brecon, United Kingdom
Top Contributor
66 reviews 66 reviews
29 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was ideally located for us, just a few minutes walk from the Motorpoint arena over a new bridge. The hotel has a modern funky look and has some excellent plus points, namely: *Central location *Terrific staff who go above and beyond in terms of customer care *High quality restaurant which all of us (6 in total) were totally... More

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NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and feedback. I am delighted that you and your family had a pleasant stay with us and that you found the location, WiFi, value, leisure facilities and the level of service experienced to be the highlights fo your trip. I note you additional comments and hope that you may choose to return again very... More

Brisbane, Australia
Top Contributor
125 reviews 125 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After spending the day exploring Cardiff City, I had a lovely night at this hotel, The location was great only 10 minute walk from the City center, I was going to use the gym but I got invited out to Dinner, I did expect a fancy room given that the reception area was outstanding, But it had everything that I... More

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NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that you enjoyed your stay with us and that the location, service, room and layout of the hotel were the highlights for you. Should you return to Cardiff again, I hope that you will choose to return to the Novotel. Kind regards Chris Jones More

Cheddar, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay here was lovely :) we travelled for my birthday/graduation present from my parents. We had booked an executive room over booking.com. Unfortunately by the time we got to the hotel due to traffic, all of the executive rooms had gone which was a slight disappointment. We were however given a superior room which was also lovely and given... More

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NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback following you recent stay. I am delighted to understand that you had a 'lovely' time at the Novotel Cardiff Centre and that the highlights for you included the breakfast, Superior room, location and parking facilities. I hope that I may be able to welcome you both back again personally in the future. Kind regards Chris... More

Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel from 12th - 14th September. I would stay here again if I were to visit Cardiff again. The location of the hotel is about a 10 minute walk from Cardiff city centre and a 15 to 20 minute walk from Cardiff bay. I made use of the gym facilities which were very good. There was... More

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NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that you enjoyed your visit to Cardiff and that you left happy to return in the future. I hope that I may have the opportunity to welcome you back personally. Kind regards Chris Jones More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here a few nights for business on my own. I have to say the driving force of the hotel is it's staff. The front desk woman was exceptionally chatty and informative. The bar staff, in particular the gentleman on weds eve I had the pleasure of chatting to him over the course of my meal and must say he... More

Was this review helpful? Yes
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and kind compliments. I was delighted to understand that you were pleased with the level of service experienced at the Novotel Cardiff Centre. I am also pleased that you enjoyed the facilities of the Hotel and look forward to welcoming you back again very soon. Kind regards Chris Jones More

Bedford
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a 3 night stay at the Novotel in Cardiff and loved eveeything about the hotel and location. We even met Nick Frost who was staying there whilst filming Dr Who :-) The only downside was the cost of the carpark at 9 pounds per night.

Was this review helpful? Yes 1
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am delighted that you enjoyed a 'great' stay and that your visit to Cardiff was a memorable one. I hope that you will both choose to return again in the future. Kind regards Chris Jones More

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Additional Information about Novotel Cardiff Centre

Address: Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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