We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Cardiff B&Bs / inns

Austin's Hotel

11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
Hotel amenities
Save Saved
You added Austin's Hotel to your Saves list
Austin's Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #14 of 42 Cardiff B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
breadsauce essex
  • Reviews (118)
  • Photos (48)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

118 people have reviewed this hotel

Traveler rating
    46
    42
    20
    7
    3
See reviews for
18
28
24
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
essex
Top Contributor
55 reviews 55 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What a lovely, clean and excellent value for money, this Guest House is. I stayed here with my son as a base to go to The Dr Who Experience in Cardiff Bay. The welcome was friendly and our room, a Superior Twin, was clean, spacious and well equipped with a little kitchen area. Located opposite the Millenium Stadium, the view... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your review. I am very pleased to know how much you enjoyed your stay here with us at Austins. We try our best and the team work constantly at trying to make every ones stay here enjoyable and memorable. Please come back and see us again soon. You are always welcome. More

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Staying here at the moment and its lovely. The staff are excellent and so nice, the room i'm in is so clean and has all the essentials. Im on the bottom floor and the toilet/shower is amazing! Really nice hotel, lovely staff, will definitely be coming back and would recommend to everyone!

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your great review. People like you make our job worthwhile. It's always good for my team to read great feedback it shows them they are doing a great job. We are all pleased you enjoyed your stay here with us at Austins. Come back and see us again soon you are always welcome at our house. More

Chesterfield, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Austin's Guest House for 2 nights in mid-June while in Cardiff for a concert. My room was on the first floor (no5). It was a single room with TV,coffee and tea making facilities and the shared shower and toilet just along the landing. Everything was spotlessly clean. I was given a map of the city centre and... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

I am very pleased you enjoyed your stay here with us at Austins. All my staff work very hard to make everyones stay here as comfortable and enjoyable as possible. Thank you for taking the time to write such a nice, positive review for Austins. You are always welcome at our house. More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

I stayed at Austins Guesthouse in March of 2014. It was a very nice Bed and Breakfast with a lovely staff right near all the action. I had a few problems with my flight being delaying but I emailed the Guesthouse and arranged a later check in time. After I arrived in Cardiff, getting to the Guesthouse from the airport... More

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

Thank you so much for taking the time to write such a nice review for us - really appreciated. It's great when people like you take your time to write accurate and truthful comments about Austins. This is what reviews are actually all about and not just ramblings that have little or no use to anyone. This review helps others... More

voiron
Top Contributor
64 reviews 64 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 27, 2014

Idéalement placé, proche du centre ville à pied 200m, une rivière vous sépare du millénium stadium, la zone est très calme.L'accueil est chaleureux, les chambres très propres et le petit déjeuner copieux. ideally located near the city center on foot 200m, a river separates you from the Millennium stadium, the area is very calme.L welcome is warm, the rooms very... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you so much for leaving your review. very much appreciated. I am pleased you enjoyed your stay with us. Come back again soon. You always have a place here with us in Cardiff. More

USA
Top Contributor
52 reviews 52 reviews
19 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed May 20, 2014

Austin's was exactly what we were looking for in many ways. The staff was polite and helpful (though their English wasn't always great), the room was clean and comfortable. Breakfast is optional with several price levels available -- for us, the 'light' breakfast -- tea, toast and juice was just what we wanted, and reasonably priced. The one complaint I... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for taking the time to post your review. I am pleased to hear you enjoyed your stay here with us Austins. My team is a new, young and very enthusiastic hard working bunch getting better and better every day. I am sure their English will be spot on in a very short time. Yes I agree parking can... More

MILFORD HAVEN
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 10, 2014

This was my second visit and it is still great value for money. We stayed one night and had a twin room at the front overlooking the Millennium Stadium and the river. The room was very clean and the beds extremely comfy. We had a light breakfast was we were eating lunch out and this was very reasonably priced. We... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for taking the time to leave such a nice review. We appreciate all reviews good and bad but it is always nice to hear when someone has enjoyed their their stay here with us at Austins. My new team are working really hard to do the best job they can and this will be words of encouragement for... More

Rezare, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 18, 2014

Reviews promised a good standard of accommodation. I was in an attic room (rm12) with a dodgy TV that every now & again worked when you changed channels. No information in the room at all about anything. I was shown to my room, no mention of breakfast, wifi etc just the two keys explained. Shower failed in the morning -... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Hi 2PoofsPutney. I'am disappointed you were disappointed enough to write such a disappointing review of us. Nevertheless I am happy to report that I have personally checked both the TV and the shower in this room and both are working very well. We offer several different rates for the same room types - this is now very common practice throughout... More

Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 20, 2014

This b&b is exactly what we needed really...somewhere to sleep and have breakfast for one night, doesn't offer any luxury but simple and clean. We were greeted at the door by a friendly lady who made us feel welcome. Room was a basement room but nice clean bed linen and comfy bed. Breakfast was a bit strange as it's in... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your honest and fair review of Austins. I am pleased your overall stay was a happy one. You chose our budget room on the lower ground which is fine and offers I think great value for money. I need to work on breakfast staff service. They do tend to get a little carried away at times. My... More

Providenciales
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

The service at Austin's Guest house was terrific. The rooms are immaculate and very comfortable. The service is excellent, and most notable is the kindness and friendliness of the staff at the Guest House. I strongly recommend it for anyone who wants to have a stay in Cardiff without becoming bankrupt. It was truly a bargain. I hope to return... More

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

So good to know you enjoyed your stay here with us at Austins. All my staff read all the reviews regularly and its great for them to know they are doing a good job. Nothing nicer than the occasional pat on the back. Thank you for taking the time to leave such a nice review - really appreciated. Come back... More

Owners: What's your side of the story?
If you own or manage Austin's Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Austin's Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Austin's Hotel

Address: 11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda and BookingOdigeoWL so you can book your Austin's Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Austins Hotel Cardiff
Austin's Hotel Cardiff, Wales

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
View from room (1)
Viewed
Room/suite (8)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)

Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Official Description (provided by the hotel)
Small friendly B&B in Cardiff City Centre. 300m from Cardiff Castle and overlooking the river. The Central Bus and Train Station is a 10 minute walk along the riverbank. All the main attractions including the Millennium Stadium, Cardiff International Areana and all the shops and restaurants are just a few minutes walk from our door. ... more   less 
Number of rooms
20

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer