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All 43 Cardiff B&Bs / inns

Austin's Hotel

11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
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Austin's Hotel
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77%
Ranked #14 of 43 Cardiff B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
NickyJ75 Belfast, United Kingdom
  • Reviews (127)
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127 people have reviewed this hotel

Traveler rating
    49
    45
    22
    8
    3
See reviews for
20
29
26
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Any
English first
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I have to say my son and I are looking forward to staying at Austins Guesthouse, had few queries which was answered very promptly and most helpful. As first time visitors to Cardiff it was great being able to ask questions to put our mind at ease. My rating on service is based on helpful answers to queries and value... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Good to know you enjoyed your time here with us at Austins. All the team work hard to make your time with us as memorable as possible. We look forward to seeing you again in December. You are always welcome at our house. More

Comox, Canada
Top Contributor
182 reviews 182 reviews
60 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My only b and b where u had to pay for breakfast. The big one not bad but very limited choices. Have some muesli, buns, real fruit slices. I had room 3 in 9 coldstream I was on the first floor which was great. Not sure why there is so much litter in front of the houses plus smokers eem... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your review. You have described our location very well. Sorry about the mess in the street - this is a council problem and not much we can do about it. My staff work hard every day keeping our fronts as clean and tidy as possible. "Room Only" and pay for breakfast is very common practice throughout the U.K.... More

Bridgend, Wales, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay at Austin's and I am happy to say I have never been more happier. There is a beautiful view of the Millennium Stadium and its only a stones throw away from the city centre. The room was lovely and clean, the bed was also very comfy :) The staff were pleasant and I was even... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you so much for leaving your review. It helps us enormously and we really appreciate it. It's great when guests such as you return to us - this is what we aim to achieve every time. Come back and see us again soon - you are always welcome at our house. More

Crowmarsh Gifford, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Austins is a 2 house b&b you can check in 1 house and stay 2 doors up the road. Basic rooms but opposite stadium good if going to the rugby. But doors were banging all night a lot of noise outside and the beds were not the best for comfort. Had to go out in the morning to get breakfast... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Sorry to hear you found a few minor problems during your stay. However your review was very helpful to us and I am pleased to say bulbs have been replaced and a new kettle added to the room. The toilet light was just one of those things - sometimes when a bulb blows the RCD trips out - we did... More

Hobart, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value B&B within walking distance of the city centre. Rooms small but clean and comfortable. Host friendly, breakfast good. Little difficult to find for the first time at night. Major bonus was the parking permit which we were able to use for some hours after checkout time

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your review. I am pleased you enjoyed your stay with us. We do try hard and we are a good value for money B&B without the frills. I hope to see you again in the future. You are always welcome. More

Lao Cai, Vietnam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed a couple of nights, didn't find the staff as friendly as other people have mentioned. The parking was horribly tight and difficult to maneuver, the roller door to get in was always closed and not automated so it became a bit of a pain to come and go. The toilet/shower door didn't close properly and had no lock.... More

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your review and I'm sorry we were unable to reach your expectations. This has been noted and we will endeavour to keep trying to improve. More

London, United Kingdom
Top Contributor
116 reviews 116 reviews
68 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed July 23, 2014

This was one of the worst nights sleep that I have ever had away from home. The room was right next to the front door of the hotel and you heard everyone that came and went from early to late and all in between. And the smokers on the doorstep at midnight; a sign requesting some consideration and a better... More

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

We do try very hard to make everyone who stays with us very welcome and happy. This is not always possible with everyone. It was unfortunate in this case that it was the hottest day of the year, the bin men were due to arrive to take rubbish away next morning and next doors rubbish did smell. Not nice but... More

Douglas, United Kingdom
2 reviews
5 of 5 stars Reviewed July 21, 2014

My son and I stayed here after the world round of the speedway on July 12th. I did try and get in for the whole of the duration of our stay in Cardiff (Thurs to Tues) but this little guesthouse is so popular, all the speedway fans book it up year after year so we were only able to stay... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your great review. All my team will be delighted to read your comments and I am pleased you enjoyed your time with us. Yes the Speedway is a very popular event but I remember you well. Please feel free to e-mail me direct at any time and I will do my best to fit you in next... More

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

My 18 year old friend stayed here with 5 of his friends near the beginning of their 4 week long backpacking tour around Europe. They said it was by far the cleanest, nicest guest house they stayed in throughout the month and also raved about the full English breakfast! They went to Cardiff to do a Dr Who tour, so... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your excellent review of Austins - much appreciated. Very good to know all the boys enjoyed their stay here with us. They were a lovely group of young lads and you should be proud of them. The fact we were the best place they stayed during their European trip is very pleasing to us and all me... More

essex
Top Contributor
55 reviews 55 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 8, 2014

What a lovely, clean and excellent value for money, this Guest House is. I stayed here with my son as a base to go to The Dr Who Experience in Cardiff Bay. The welcome was friendly and our room, a Superior Twin, was clean, spacious and well equipped with a little kitchen area. Located opposite the Millenium Stadium, the view... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your review. I am very pleased to know how much you enjoyed your stay here with us at Austins. We try our best and the team work constantly at trying to make every ones stay here enjoyable and memorable. Please come back and see us again soon. You are always welcome. More

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Additional Information about Austin's Hotel

Address: 11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
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Also Known As:
Austins Hotel Cardiff
Austin's Hotel Cardiff, Wales

49 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Official Description (provided by the hotel)
Small friendly B&B in Cardiff City Centre. 300m from Cardiff Castle and overlooking the river. The Central Bus and Train Station is a 10 minute walk along the riverbank. All the main attractions including the Millennium Stadium, Cardiff International Areana and all the shops and restaurants are just a few minutes walk from our door. ... more   less 
Number of rooms
20

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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