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All 42 Cardiff B&Bs / inns

Austin's Hotel

11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
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Austin's Hotel
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78%
Ranked #13 of 42 Cardiff B&B and Inns
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 20, 2014
Lauren119 Stoke-on-Trent, United Kingdom
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110 people have reviewed this hotel

Traveler rating
    43
    38
    19
    7
    3
See reviews for
16
27
21
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Reviews promised a good standard of accommodation. I was in an attic room (rm12) with a dodgy TV that every now & again worked when you changed channels. No information in the room at all about anything. I was shown to my room, no mention of breakfast, wifi etc just the two keys explained. Shower failed in the morning -... More

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Austins11, Owner at Austin's Hotel, responded to this review

Hi 2PoofsPutney. I'am disappointed you were disappointed enough to write such a disappointing review of us. Nevertheless I am happy to report that I have personally checked both the TV and the shower in this room and both are working very well. We offer several different rates for the same room types - this is now very common practice throughout... More

Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 20, 2014

This b&b is exactly what we needed really...somewhere to sleep and have breakfast for one night, doesn't offer any luxury but simple and clean. We were greeted at the door by a friendly lady who made us feel welcome. Room was a basement room but nice clean bed linen and comfy bed. Breakfast was a bit strange as it's in... More

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Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your honest and fair review of Austins. I am pleased your overall stay was a happy one. You chose our budget room on the lower ground which is fine and offers I think great value for money. I need to work on breakfast staff service. They do tend to get a little carried away at times. My... More

Providenciales
1 review
5 of 5 stars Reviewed February 6, 2014

The service at Austin's Guest house was terrific. The rooms are immaculate and very comfortable. The service is excellent, and most notable is the kindness and friendliness of the staff at the Guest House. I strongly recommend it for anyone who wants to have a stay in Cardiff without becoming bankrupt. It was truly a bargain. I hope to return... More

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Austins11, Owner at Austin's Hotel, responded to this review

So good to know you enjoyed your stay here with us at Austins. All my staff read all the reviews regularly and its great for them to know they are doing a good job. Nothing nicer than the occasional pat on the back. Thank you for taking the time to leave such a nice review - really appreciated. Come back... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2014

My boyfriend and I had 3 days in Cardiff and we could not have asked for a better place to stay. Excellent walking distance from the train, and so close to the town centre & Cardiff Castle. It was LOVELY to wake up to such a friendly host each morning at breakfast. She really made my trip. All furniture and... More

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your great review - very much appreciated. Its always good to know we are getting things right. We constantly try to make everyone's stay at Austins a memorable experience. I will be sure to pass on your comments to all the team - because it is a team effort. You are always welcome at our house. More

MILFORD HAVEN
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2013

I can't really fault Austins. It's such good value for the money and spotlessly clean. It's a short walk from the station and to the shops. We found the owner very friendly and helpful and would definitely stay again when we are in Cardiff.

Was this review helpful? Yes 1
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your great review - this is what we love to hear - that we are doing a good job. So pleased to know you enjoyed your stay here with us at Austins. Please do come back again soon. You are always welcome at our house. More

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed October 19, 2013

We went on a trip to Great Britain this summer (2013). Found this on the internet. It's a wonderful place. The neighborhood may not be very impressive, but Austins is run extremely well. Our rooms were spotless, roomy by British standards, as good as anything we had anywhere else in Britain, but less expensive. It's smack in the middle of... More

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Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your great review. So good to know you enjoyed your time here with us at Austins. You know you always have a place to hang your head in Cardiff because you are always welcome at our house. More

Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 7, 2013

Stayed here for one night in July so unfortunately also witnessed the mess left by the students next door. Nothing to do with this B&B which was very clean. I had a lovely room the landlady was very accommodating making sure I knew the parking rules etc . This is in a great location for the City Centre and very... More

Was this review helpful? Yes 2
Austins11, Owner at Austin's Hotel, responded to this review

Thank you for your nice review. Good to know you enjoyed your time here with us at Austins. Im pleased to report the mess left next door was cleaned up and is is back to normal. Also I have just completed a total make over of both Austins1 and Austins 2 exteriors so it's actually looking great outside now. Come... More

Wellington, New Zealand
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 8, 2013

This is my second stay ay Austin's. I first stayed here in 2009 when I was travelling to Cardiff by myself. I stayed here in July 2013. This time i was travelling with one other and we'd arranged to book a twin room with ensuite. At first the lady proprieter seems a bit grumpy and abrupt, but once you get... More

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Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your great review. You are always welcome at our house, come back and see us again soon. More

Dunoon, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2013

This was the second time we have stayed at Austin's. This time we had a room at no 11 (only opened in last 2 years) and found it very clean and roomy with good sized twin beds. We have found this Hotel to be ideally situated in Cardiff with the Castle,city centre shops and the Stadium all in easy walking... More

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for your great review. You are always welcome at our house, come back and see us again soon. More

Cranfield, United Kingdom
1 review
5 of 5 stars Reviewed August 28, 2013

Great hotel, great value (130£ for 5 with kitchenette and tea coffee making facilities), very clean, good breakfast. Good location (2 minutes away from the stadium, 5 minutes from the castle) Great owner: I forgot my jacket there, it was sent back to me very quickly and free of charge!

Was this review helpful? Yes
Austins11, Owner at Austin's Hotel, responded to this review

Thanks for taking the time to leave such a nice review. I'm so pleased you enjoyed your stay here with at Austins. Also it helps others when deciding to book with us. You are always welcome at our house. More

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Additional Information about Austin's Hotel

Also Known As:
Austins Hotel Cardiff
Austin's Hotel Cardiff, Wales
Address: 11 Coldstream Terrace, Cardiff CF11 6LJ, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #13 of 42 B&Bs / Inns in Cardiff
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Small friendly B&B in Cardiff City Centre. 300m from Cardiff Castle and overlooking the river. The Central Bus and Train Station is a 10 minute walk along the riverbank. All the main attractions including the Millennium Stadium, Cardiff International Areana and all the shops and restaurants are just a few minutes walk from our door. ... more   less 
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