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All 81 Cardiff hotels

Masons Arms

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Tyn-y-Parc Road | Whitchurch, Cardiff CF14 6BH, Wales
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Ranked #66 of 81 Hotels in Cardiff
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8 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Kidderminster, United Kingdom
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My husband and I took my elderly mother here a few days ago. We were kept waiting at the reception area for a substantial amount of time before a waiter showed us to our table. We stood with several other customers at the carvery waiting for a chef to appear to serve us. The other waiting staff were aware of... More

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Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 17, 2014

Have eaten here twice recently and on both occasions support staff to the carver is poor, food replenished last minute or having to wait due to empty containers seems to be a lack of staff generally all of whom seem to not want to be there.

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Cardiff, South Wales
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 4, 2014

We live reasonably close to this cavery and are often enticed in with vouchers for deals. We have learnt through our visits to go with no real expectations, that way we won't be disappointed. The service is mostly poor, there is never anyone at the front desk to welcome you or seat you. Even when you do arrive there is... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2014 via mobile

We've been using thus Carvery for a few years now, however the service has gone to the dogs. Front of house is rarely manned, water service is over taxed, the decor is showing signs of wear, but worse of all is the decline of food quality.... Sparcely replenished Carvery with less than half of the variety of foods of a... More

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed November 17, 2013

Went here for breakfast on a fairly quiet Sunday morning. Plenty of seats so not that busy. We were told when pre paying for our breakfast there was a ten minute wait for food. We sat down and had a chat while watching the carvery for food. The chef came out after ten minutes. He had brought out some hash... More

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Pontypridd, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

Sometimes you don't want to go out for a posh meal and you can't be bothered to cook so a carvery is a simple solution. We eat here regularly about once a fortnight and to get here we pass two other carveries at Upper Boat and at Whitchurch. There is rarely a problem getting a table straight away as the... More

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Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 13, 2012

The Toby carvery offers very good food. The restaurant has been modernised and is very pleasant. Service is slow as they always seem to be short staffed. The hotel accommodation is dreadful - shabby and poorly maintained. I felt grubby after spending the night there and would never do so again.

Was this review helpful? Yes 3
19 reviews 19 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 12, 2012 via mobile

We didn't stay here, but ate at Toby carvery, great food, always enjoy and a bargin. You couldn't make a roast at home for that price!!!

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Additional Information about Masons Arms

Address: Tyn-y-Parc Road | Whitchurch, Cardiff CF14 6BH, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
Ranked #66 of 81 Hotels in Cardiff
Number of rooms: 30
Also Known As:
Masons Arms Hotel Cardiff
Masons Arms Cardiff, Wales

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