We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Masons Arms

Tyn-y-Parc Road | Whitchurch, Cardiff CF14 6BH, Wales
Hotel amenities
You added Masons Arms to your Saves list
Book on
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Cardiff
Check In Check Out
Show Prices
View Map
Add Photo Write a Review

14 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
cardiff wales
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Called in on spur of the moment for evening meal.Empty restaurant which soon filled up with families and couples.Great staff good choices on menu great tasting pub grub. Very pleasant staff great country pub especially on a lovely summer's evening.

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We didn't have room here, just went for a bite of lunch in the carvery. Going into a national chain of pubs who have a business model that caters for the masses by rules from head office, which always seem to mean minimal staffing and training, i didn't expect much. However, even low expectations weren't met. We waited an awkward... More 

Was this review helpful? Yes 1

Travelers are raving about these Cardiff hotels

Newport, United Kingdom
Level Contributor
167 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed April 7, 2015 via mobile

Always a warm welcome from the natural landlord and wife team. Staff also helpful and friendly. Good meal and drinks and a lovely well kept garden for the summer months in the sunshine. A favourite of ours.

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 30, 2015

Has,lunch today, the offer seems tobe new to staff and took some ten minutes to order, then when paying more mistakes.the car very was bland and cold and though the manageress heard our comments did nothing to assist.

Was this review helpful? Yes
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 6, 2015

Every time we visit the masons arms Whitchurch. Always have great food, great service, although they need more staff on the carvary and waiting staff often see what I asume is the management however never seems to actually do anything. But like I said it has great food

Was this review helpful? Yes
Cardiff, Wales, Uk
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 1, 2015

Arrived early at 12.15 in an effort to beat the rush, but the car park was already nearly full, found a parking spot without problem and went into the Masons. small queue at the concierge but we were seen to almost immediately and given an electronic gadget that would buzz when a table was ready fo us, we were told... More 

Was this review helpful? Yes
Kidderminster, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 29, 2014

My husband and I took my elderly mother here a few days ago. We were kept waiting at the reception area for a substantial amount of time before a waiter showed us to our table. We stood with several other customers at the carvery waiting for a chef to appear to serve us. The other waiting staff were aware of... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 17, 2014

Have eaten here twice recently and on both occasions support staff to the carver is poor, food replenished last minute or having to wait due to empty containers seems to be a lack of staff generally all of whom seem to not want to be there.

Was this review helpful? Yes
Cardiff, South Wales
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 4, 2014

We live reasonably close to this cavery and are often enticed in with vouchers for deals. We have learnt through our visits to go with no real expectations, that way we won't be disappointed. The service is mostly poor, there is never anyone at the front desk to welcome you or seat you. Even when you do arrive there is... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 9, 2014 via mobile

We've been using thus Carvery for a few years now, however the service has gone to the dogs. Front of house is rarely manned, water service is over taxed, the decor is showing signs of wear, but worse of all is the decline of food quality.... Sparcely replenished Carvery with less than half of the variety of foods of a... More 

Was this review helpful? Yes 2

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing