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Masons Arms

Tyn-y-Parc Road | Whitchurch, Cardiff CF14 6BH, Wales
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17 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I visit the Masons on a regular basis and the food and staff, including the bar staff are very polite, friendly and professional. Two names stand out tonight. Martha the waitress who was very pleasant and efficient and Liam, the young man behind the bar, very polite and helpful. Thank you all for yet another great meal,... More 

Helpful?
Thank jetcassie
Cardiff, United Kingdom
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 11, 2015

Visited over the Xmas period when the Festive menu was available - £13.49 for 3 courses. Great choice of starters - I had the prawn cocktail. The main course was carvery with a choice of turkey, beef, pork or ham or combination if you prefer. The veg excellent and as much as you could fit on your plate. Desert was... More 

Helpful?
Thank cardiffian
CARDIFF. WALES
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed October 27, 2015

Probably best not to go on a Sunday, too busy. Don't like the queues so pick your moments. Staff friendly, so all in all worth the experience, but as I say, pick your times out of the RUSH. The staff serve you at tables with drinks and are generally really helpful, but at busy times make sure you call them... More 

Helpful?
Thank Nofydd
cardiff wales
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 2, 2015

Called in on spur of the moment for evening meal.Empty restaurant which soon filled up with families and couples.Great staff good choices on menu great tasting pub grub. Very pleasant staff great country pub especially on a lovely summer's evening.

Helpful?
Thank davegogs
Cardiff, United Kingdom
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed September 6, 2015

We didn't have room here, just went for a bite of lunch in the carvery. Going into a national chain of pubs who have a business model that caters for the masses by rules from head office, which always seem to mean minimal staffing and training, i didn't expect much. However, even low expectations weren't met. We waited an awkward... More 

Helpful?
4 Thank Peter D

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Newport, United Kingdom
Level Contributor
184 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed April 7, 2015 via mobile

Always a warm welcome from the natural landlord and wife team. Staff also helpful and friendly. Good meal and drinks and a lovely well kept garden for the summer months in the sunshine. A favourite of ours.

Helpful?
Thank JP070766
Cardiff, United Kingdom
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 30, 2015

Has,lunch today, the offer seems tobe new to staff and took some ten minutes to order, then when paying more mistakes.the car very was bland and cold and though the manageress heard our comments did nothing to assist.

Helpful?
Thank barneyc45
MANCHESTER
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 6, 2015

Every time we visit the masons arms Whitchurch. Always have great food, great service, although they need more staff on the carvary and waiting staff often see what I asume is the management however never seems to actually do anything. But like I said it has great food

Helpful?
Thank JACMARCZACC
Cardiff, Wales, Uk
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 1, 2015

Arrived early at 12.15 in an effort to beat the rush, but the car park was already nearly full, found a parking spot without problem and went into the Masons. small queue at the concierge but we were seen to almost immediately and given an electronic gadget that would buzz when a table was ready fo us, we were told... More 

Helpful?
Thank Steve258
Kidderminster, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 29, 2014

My husband and I took my elderly mother here a few days ago. We were kept waiting at the reception area for a substantial amount of time before a waiter showed us to our table. We stood with several other customers at the carvery waiting for a chef to appear to serve us. The other waiting staff were aware of... More 

Helpful?
1 Thank mwchyn

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