Staff at the bar where rude couldn't even talk in the bar area told to keep it down bags searched by Alan Carr lookalike out of 10 I give it a 1 for the captain Morgan bouncer on the dest was not a bit nice a friend asked for tea at 9.01am breakfast stopped at 9.00am

The reason for the terrible service is the fact the doorman acting as temporarily receptionist has a terrible attitude problem! Regarding the ban on having no food upstairs, having not stopped any of the others in our group, he searched our bags! Ridiculously unnecessary and made us not want to spend any more money in the bar!Not enough showers for... More

Great location to central Cardiff and a nice bar downstairs, but that's all this place has going for it. Staff were extremely unhelpful and unfriendly. When we complained that the room was cold at night (it must have been about 5°) we were told to "get used to the British summer". When we asked about car parking we were told,... More

Heading into Cardiff city centre on a Saturday night can be a daunting affair for some. But finding a gem in the rough was exactly what happened when we happened upon The Bunk House, situated on St Mary Street. On a bright summer’s evening, it was a joy to walk in and behold the patio tables with umbrellas, the lavish,... More

Stayed here for a stag. We were greeted by a Allan Carr lookalike who can only be describe as a miserable git. With his strict no food or drink policy and constant bag searches! We all shared one room between 15 of us, which had two toilets and showers. It was clean and tidy, and kept clean by the cleaners.... More

This place looks quite funky but staff are unfriendly and miserable and the manager was very rude to a group of us who went in for a few quiet drinks.We were asked to leave-we had only had a few drinks - maybe we werent 'cool' enough! The bouncer was really nice and couldnt apologise enough for his managers attitude..I would... More

i booked the bunkhouse after reading reviews and having a recommendation that the bar was delightful. i arrived first and was given a mediocre welcome, making my way to the room, my nasal passages were greeted by a strong damp odour whilst walking up the stairs via the faded and very well trodden carpet, entering the room things did not... More

In the first instance I have to admit that i am not a seasoned veteran when it comes to Hostels so you will have to temper my views accordingly. The place is clean and tidy, reasonable shower facilities too, nowhere near enough toilets for the amount of people staying though. If you want to lie down somewhere and stay awake... More

Was brought here by a friend last year and absolutely loved it. The decor is beautiful and so different from anything else around. Such a cute little establishment right in the middle of the city. Have been back a few times and would recommend to anyone visiting Cardiff.