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Travelodge Cardiff Central Queen Street

The Friary off Queen Street, Cardiff CF10 2RG, Wales
Hotel amenities
Travelodge Cardiff Central Queen Street
Best prices for: 1 room 1 guest
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Ranked #33 of 81 Hotels in Cardiff
A recent review
5 of 5 stars reviewed 4 days ago
georgiafitz Bristol, United Kingdom
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96 reviews from our community

Traveler rating
    30
    25
    19
    9
    13
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17
26
7
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here on the 10th of April for just one night as it was my friends birthday. Very clean and updated. Would Definately stay here again if i were to ever return to cardiff! No noise, no problems. Kind and friendly staff.

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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

For the monetary value I was disappointed in our stay here! Firstly challenged by the receptionist who was very rude! Arrive to our rooms where the bathroom door was broken! Showers were cold!!! Bedding had body hair over it! No extractor fan in our bathroom! Asked a small request to a member of there staff who didnt even bother helping!... More 

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TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for taking the time to write a review. We are truly sorry to learn that you stay with us did not meet with our high standards and we would like to take this opportunity to investigate the issues you have raised. To do so, please provide us with more information by using the contact us section on our... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Excellent value for money, staff were friendly and informative when necessary but thankfully didn't bug me constantly with small talk. Was a little confusing that the reception was on the 1st floor, but not a problem.

Review collected in partnership with Travelodge

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Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great amenities, rooms lovely and staff very friendly/ Never been to Cardiff before and after a really busy day of meetings found the hotel and the staff in particular to be very helpful and professional. One member of staff [Phil or Phillip] was extremely friendly and professional and gave excellent advise on activities and places to eat within Cardiff; giving... More 

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Barry, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Booked in for one night to save travelling home after a night out in Cardiff. Room was clean, tidy and quiet as it was at the back of the hotel. Breakfast in the morning was adequate and set us up nicely for the journet home.

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Neath, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here with my wife and three year old son in a family room over the bank holiday what a nightmare its perfect for location that's about it when we first arrived we decided to use the self check in machine to book in on arrival as there were two staff members who when came in from outside they stunk... More 

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TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for taking the time to write a review. We know the importance of offering a clean and comfortable room and we are sorry that on this occasion we did not deliver our usual high standards. We’re also really sorry to learn you were disturbed by other customers during your stay. We ask customers to be courteous to other... More 

Truro, United Kingdom
Top Contributor
69 reviews 69 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The title describes the review ! Great location in terms of being handy for the city, we were going to a concert at Motopoint so in that respect it fits the bill. But if like us you are then roadside, it cheap and there is plenty of noise. Get a room off the road is all I can suggest and... More 

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Newport, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff were very friendly, helpful and polite. Room was spotless and newly refurbished. Bathroom was also newly refurbished and to a good standard. All corridors, lifts and communal areas all spotlessly clean. Great value for money.

Review collected in partnership with Travelodge

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Chippenham, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What more could we ask for we went to see olly murs they let us check in early extremely helpful with directions and pubs to go to! It was clean comfy and just perfect for what we needed. Thank you!!!

Review collected in partnership with Travelodge

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Barnstaple, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at Travelodge Cardiff Central Queen Street for 1 night April 2015. The keywords to describe this hotel are basic & cheap. I was staying for one night with my 11 year old daughter to attend a concert. Location is perfect for Motorpoint Arena and City Centre. The room was compact and basic. It has a bottle opener attached to... More 

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TravelodgeUK, Niki from the Social media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your review. We are pleased that you found the staff to be helpful and friendly during your stay with us, however we’re truly sorry to learn of that your room was not cleaned to a high level of cleanliness as we pride ourselves in delivering this exceptionally well to every customer every day. We do not provide... More 

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