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The Royal Hotel

88 St Mary Street, Cardiff CF10 1DW, Wales
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The Royal Hotel
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Ranked #22 of 81 Hotels in Cardiff
A recent review
4 of 5 stars reviewed 4 days ago
Emma D
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654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blaenau Gwent, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Recently stayed overnight at this hotel for the darts .Was dissapointed with the room which seemed very tired .The wooden floor was sticky and the seat was worn and chipped ..Only provided with one pillow which was flat..The shower took ages to heat up and the toilet wouldn't flush tidy ..All in all a very stay for the money !!

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Me and my partner stayed here for a night out in cardiff, we booked the deluxe room and we were not disappointed! Everything, from reception to our room, was clean and tidy and presented really well! The only issue we had was the bed, it was hard and lumpy and not very comfortable, which meant a very disturbed sleep! Other... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

A discothèque inside the Hotel !!! Impossible to sleep. And the hotel does'nt want change our room! It's not a hotel to sleep. So what is it ? If you need to sleep a fryday or saturday night, you have to forget absolutely this hotel !!!

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1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Great rooms, classy and value for money too. However the cleaning staff kept trying my room door handle and knocking from 9am! Check out is at 11am. I let reception know, & how upset I was as my sleep was disturbed. They said, "thanks for letting us know,we'll mention it to them". Well that's great, I'm glad im improving your... More 

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Malpas, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Disappointed on first sight of this hotel, but on finding reception (on second floor) - there is a lift round the corner and down a few steps from the main entrance - I was no longer worried. Pleasant and helpful reception staff, and porter, boutique style furniture and décor, lovely bar opposite reception and a beautiful oak panelled restaurant down... More 

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11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

+ Excellent location - extremely close to the bus station, railway, shoppings, many attractions Friendly staff Very clean Comfortable bed Iron and board available in room Really liked the look of the hotel (bedroom and bathroom) - breakfast in the morning is quite expensive Wifi access in bedroom was not consistent

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location right in the centre of the beautiful city if Cardiff. A ten minute walk from the train station and close to some brilliant places to eat. The room was incredible I was really impressed by the size and decor however you could hear people upstairs and when someone in the room next door came back it was like... More 

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in an excellent location,very friendly staff with fantastic rooms especially the bath! Nice bar and lovely menu. This hotel is excellent value for money very clean and cosy thanks guys for looking after us so well. Will recommend to colleagues and friends plus if we need help will call on you

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Buckingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Like other contributors I read the reviews of this hotel in advance & before booking it. It certainly met all my expectations. It was clean and comfortable. The staff were friendly, the breakfast fine (Eggs Benedict on offer too!) and the Deluxe room enormous. It was quiet despite the central location. One small issue, though, being to find the entrances... More 

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18 reviews 18 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

When I was looking for a hotel in Cardiff I was encouraged by the reviews to book The Royal but I was so disappointed when I got to this hotel. The entrance is between two pubs and looked tatty and dirty. After climbing several flights of stairs we found the reception and checked in to our "Deluxe" room which was... More 

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