I am writing this now at 3.05am while my husband is finding other hotel to stay! He arrived at the hotel just now (2am) and no one was at the front desk. He tried to knock and call the hotel for more than half an hour. He booked the hotel via Hotel.com and it stated that "24 hours front desk",... more

This was the only not too expensive hotel accomodation I could find at short notice. Like others I was concerned about the reviews I had read but I couldnt have been more suprised. Helpful staff allowed us to check in early and the room was clean. Comfortable beds ensured a good night's sleep. Breakfast was good value - and the... more

I booked this hotel at the last minute, it was cheap and available on a very busy week-end in Cardiff (the rugby was on as well as the Kaiser Chiefs) After I read some of the reviews on this website I thought about cancelling my reservation but decided even a rubbish hotel was better than a 2 hour journey home.... more

Cups for making coffee were both dirty, had not been replaced after last guests. Longstanding cobwebs everywhere. The toilet seat had not been cleaned properly and was dirty. The bed had a big hole in the middle. Very disappointed as have stayed in other Campanile hotels and were always clean. Would not recommend it and would not stay again. more

I booked two nights at this hotel before reading the reviews. After reading the reviews I wished I had booked somewhere else. On arriving at the hotel I came to the conclusion that some people expect a bit too much for £43 per night!! The room was basic but clean and containing all the essentials ; TV, internet connection, tea... more

Stayed here overnight before attending a conference in Cardiff. The room was comparable to a garden shed (but clean) which needed painting! The bed was lumpy and uncomfortable. For £50 a night without breakfast I consider this unacceptable. Breakfast was not in a dining room but a transport cafe! Never again. more

Booked at £137.50 for staying on saturday night during a Rugby international. Attempted to charge £170 at check out. 4 other people were overcharged at check out. Wouldn't serve drinks at 11.00 pm. Staff very unhelpful. Beware! more

We paid £70 for a fri & sat night so werent expecting much. you get a little mini cabin. It is very small, has hard beds, a decent bathroom, internet connection, a tv, so a good base. The heating was good, but very windy, and you can hear loads of traffic. Dont stay there if you want to be close... more

Had to move room as the room i had was dirty. Was still dirty next day. Electric was off in the morning at 5. 30 no one on site to help very scarey. Noice from main road was very loud ,Heating in room was poor . No apologie for power cut . Security with peoples card details let on shelf... more