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All 86 Cardiff hotels »

St Mellons Hotel

3.0 of 5
Castleton, Cardiff CF3 2XR, Wales
Hotel amenities
Ranked #45 of 86 hotels in Cardiff
3.0 of 5 stars 71 Reviews
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71 reviews from our community

What travelers say about this hotel
  • Leisure facilities(6)
  • Swimming pool(4)
  • Golf course(4)
  • Evening meals(3)
  • Very helpful(3)
Traveler rating
    9
    15
    20
    13
    14
Only show reviews for Family (14) | Couples (24) | Business (15)
Date Rating
WalesJones
Wales
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed February 7, 2012

We booked a night’s stay in January for my sisters hen do. We stayed in the "Garden Rooms" (think that’s what they are called) and although a bit shabby from the outside, they were perfectly adequate inside. Very warm and clean. The food at dinner was amazing, as was the service. Drinks a little pricey though. Breakfast was scrummy and... More

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T7PDC
Loughborough, United Kingdom
Contributor
18 reviews
10 helpful votes
4 of 5 stars Reviewed January 26, 2012

I was looking for somewhere convenient on the outskirts of Cardiff for a business trip, so did not require anywhere particularly marvellous. Be prepared for the sign on a busy dual carriageway when approaching the location and then a country lane to the hotel itself. Very pretty in the daytime, but a bit daunting at night and in the rain.... More

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Posset
UK
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

We booked a weekend here because of the easy access to Cardiff but were a bit worried by some of the reviews. We had a ground floor room in the main building it was a good size and it and the en-suite were spotlessly clean if a little dated but in keeping with the style of the hotel. We had... More

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doug49
doncaster
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed January 19, 2012
2
people found this review helpful

We went to the St Mellons hotel near Cardiff for a couple of nights for my wifes 50th Birthday. The hotel was pleasent and our room to be fair was quite nice, we were in the main building over looking the fountain. I have to say that the leisure facilities and bar area are very good. The only issue that... More

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PJL21
Bristol, England, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

We booked a suite room for an overnight stay and was allocated a room in the "garden rooms" The room was far from a suite and best described as a prefab large twin. The decor was outdated and shabby and marly matched. The room was supposed to sleep four yet only had two single beds which were uncomfortable and small.... More

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HarveyForestofdean
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Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed December 29, 2011
2
people found this review helpful

We stayed for a 3night break over Christmas we asked for a ground floor room that would suit us and our Corgi dog, we had room 105 which was fine,it was spacious a little dated admittedly but was clean and comfortable and very convenient for taking the dog outside. The meals were very good especially the Christmas day lunch, with... More

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stujanie
1 review
3 helpful votes
5 of 5 stars Reviewed December 12, 2011
3
people found this review helpful

Booked this hotel because it's close to family we were visiting, a little aprehensive after all their mixed reviews, but how wrong we were, all the staff we met very friendly, had a bar meal in the bar which was lovely, room 203 was peaceful and quiet with beautiful views of the garden at the front. With everything you need... More

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PetePauline
Bristol, United Kingdom
2 reviews
4 helpful votes
4 of 5 stars Reviewed November 28, 2011
4
people found this review helpful

Wanted a city break, not too far from home (Bristol) and using Tesco Clubcard points. St Mellons fitted the bill but the poor reviews were a worry. So, we arrived Friday afternoon and the room was ready, room 27 top floor and the receptionist was helpful and friendly. In fact all the staff we met were very friendly and helpful.... More

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IBPLY
UK
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed November 10, 2011

Stayed for 2 nights break with the wife. I am disabled and asked for a ground floor room near the main part of the hotel, glad to say that both requests were meet. The problems started when we got to the room. We arrived at 15.30 and the hotel had a check in time from 14.00, so plenty of time... More

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OHIML, General Manager at St Mellons Hotel, responded to this review
November 15, 2011

Thank you for taking the time to leave us your feedback. I can only apologise for the delay in your room being cleaned when you arrived, but during your stay we were in the process of having new carpets fitted into some of our rooms, which slowed up the housekeeping staff. Whilst I am pleased to hear the team were... More

katyvweston
Plymouth, United Kingdom
Reviewer
5 reviews
9 helpful votes
1 of 5 stars Reviewed October 9, 2011
1
person found this review helpful

The hotels reviews weren't great; but this was booked using Tesco Clubcard and there wasn't a lot to choose from.... so we were stuck with this hotel, mainly because Cardiff is only 2.5hrs from Plymouth. However, having seen bad reviews and having seen that the manager had responded to those reviews I would have expected the easy changes to have... More

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OHIML, General Manager at St Mellons Hotel, responded to this review
October 13, 2011

Thank you for your feedback on your recent stay. I am sorry for the isssues you encountered during your stay, yes, the room should have been properly cleaned before your arrival. I am unsure if you rasied this with my manager at the time, but we would have been happy to offer a room move or have cleaned the room... More

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St Mellons Hotel Also Known As

  • Best Western Cardiff
  • Cardiff Best Western
Address: Castleton, Cardiff CF3 2XR, Wales

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St Mellons Hotel
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