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All 82 Cardiff hotels

The Angel Hotel

3.0 of 5 Hotel   |   Castle Street, Cardiff CF10 1SZ, Wales
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The Angel Hotel
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Ranked #38 of 82 Hotels in Cardiff
A recent review
3 of 5 stars reviewed 2 days ago
ScreenName60 Rome, Italy
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607 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rome, Italy
Contributor
18 reviews 18 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I don't want to make gratuitous and anonymous complaints, so if the Angel management want to discuss further we can do it directly. I love the Angel. 55 years ago I had my first posh lunch there, for passing my school entrance exam. When I tried to have dinner there last month, despite being a hotel resident, I was turned... More

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Southampton, United Kingdom
Top Contributor
56 reviews 56 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a charming hotel, steeped in history & a pleasure to stay in. We did a weekend here in late August which included dinner on our first night. Parking at the rear was just £10 a night & our room view was directly onto the Castle clock tower. As close to Cardiff's sights & shops as is possible. Super... More

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wales uk
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I was travelling as a disabled person on a business course for 3 nights. At check in I had a huge problem as the receptionist insisted I was booked in for 1 night only. I had to liaise with business manager who then had to phone the hotel and speak to staff who were frankly rude in tone. Once the... More

Was this review helpful? Yes 1
Cheshire
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Location Great, Breakfast very good although a bit slow to replenish! Had a great view of the Castle from our room .... But the rooms are in desperate need of modernisation no more than a 3 star hotel but worth the price as we got £30 off as it was an Autumn special

Was this review helpful? Yes 1
Broadstairs, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Walking in to the lobby, we wondered if we were in the right place as it was so beautiful we thought we should be paying more! But the room itself was quite small and certainly needs some attention. However, the beds were really comfy, it was all good and clean and the location is so handy for the station and... More

Was this review helpful? Yes 1
Llandrindod Wells, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

the location was great and reasonable parking charges for the centre of Cardiff. The room was a little dated and could do with some tender lovely care and the little touches looked at. It was very comfy and relaxing

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hemel Hempstead, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have just returned today from a 2 night stay at this hotel - I will never return. When we arrived, their car park was full and reception told me it was subject to availability and advised me to park in a more expensive car park, and move the car in a couple of hours when some of the staff... More

Was this review helpful? Yes 2
TheHotelCollection, Manager at The Angel Hotel, responded to this review

Dear Mary V, I apologise that your car parking, accommodation and dining experience was below expectations. I appreciate your feedback and will channel your comments to my management team. Harley and Jackie are very pleased to be acknowledged for their exemplary customer service. I do hope you will consider us in the future to experience the best of our Hotel.... More

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Had one night stay here and was disappointed. Entrance is lovely with a huge grand staircase. When you go up the stairs and go through the sets of fire doors(mirrored??) the decor gets worse. Obviously some improvements are being made as refurb which is good. Bedside Lamps in bedroom didn't match each other(?), ripped upholstery and nets on widows, stained... More

Was this review helpful? Yes 1
TheHotelCollection, Manager at The Angel Hotel, responded to this review

Dear RR84310, I’m disappointed to learn your recent stay was not to par. I am focused on improving the hotel facilities and service and your comments will help achieve that so that we can deliver the best experience to our guest’s. I appreciate your feedback and hope to welcome you back in the future. Kind Regards, Jo McElveen. General Manager More

Llanelli, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I were in Cardiff to celebrate his birthday & decided to have afternoon tea at the Angel Hotel. It was lovely, the table was covered in a crisp white table cloth with matching napkins, we were given the choice of about 5 different teas, there were three types of sandwiches, cakes & scones ............. We were truly... More

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TheHotelCollection, Manager at The Angel Hotel, responded to this review

Dear dianestirrup, I am very happy to hear you chose to celebrate your husband’s birthday at the Angel Hotel, and you enjoyed theselections of teas, cakes & scones in your afternoon tea. I have forwarded your comments to the staff who are delighted with your feedback. Thank you again and I hope to welcome you back very soon to the... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here as we had a function in the evening. Great location, close to everything. Hotel was ok, but run down and service very slow. When we arrived there was a queue, one young girl on reception doing everything, answering phone (which was constantly ringing) whilst also checking people in. Room was large, but needs some tlc - cracked bath... More

Was this review helpful? Yes
TheHotelCollection, Manager at The Angel Hotel, responded to this review

Dear Cgourlay, Thank you for your review regarding your recent stay. I am focused on improving the hotel facilities and service and your comments will help us towards that. We appreciate your feedback and hope to welcome you back in the future. Kind Regards, Jo McElveen. General Manager More

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Additional Information about The Angel Hotel

Address: Castle Street, Cardiff CF10 1SZ, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Angel Hotel 3*
Number of rooms: 102
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Also Known As:
Barcelo Cardiff
Angel Hotel Cardiff
The Angel Hotel Cardiff, Wales

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