We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Angel Hotel

Castle Street, Cardiff CF10 1SZ, Wales
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Angel Hotel
Professional photos View all
Browse nearby
The Angel Hotel
Add Photo Write a Review

876 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    174
    285
    203
    126
    88
See reviews for
109
347
38
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (876)
  • Mar-May only
    (226)
  • Jun-Aug only
    (252)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (194)
All months
Neath Port Talbot, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

On arrival very impressed with the main entrance very posh looking, clean light and airy. Greeted by a receptionist whilst 2 others sat just behind chatting away feet on the desk which I thought was very unprofessional. We arrived at our room (237) to find the room very dated and dingy. We unpacked and decided to get ready for a... More 

Was this review helpful? Yes
Cwmbran, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

stayed at the angel friday night .had to have a room change as first room was very shabby for a deluxe room.room2 had no bath robe had to ask for one .would not recommend this hotel it needs a good up date to be classed 4 star.

Was this review helpful? Yes
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Thank you for your comments, Chris S and I am pleased that the team quickly found you an alternative room quickly and without any fuss. I am aware that certain areas of the hotel are in need of some attention and your comments have been noted for when we are given the go-ahead to jimmy open the paint cans. I... More 

Welshpool, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

very well organised hotel, over 200 delegates staying but easy booking in service with a personal touch, nice rooms and good food.Communal areas were spacious and tastefully decorated . Easy access to the town center and all its night time activities.

Was this review helpful? Yes
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Annbebb, Thank you for your great review and I am pleased that everyone had a fantastic stay with us at The Angel Hotel and that everything ran like clockwork. As you mentioned, we are very fortunate to be located in such a wonderful City and only being a stones-throw away from the heart of Cardiff makes The Angel a... More 

Newfoundland
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My family booked two rooms in this hotel. One was really bad, with paint hanging off the ceilings and mold on the walls of the bathroom, the towel heater/rack hanging off the walls and inoperable, what looked like a stab wound in the vinyl headboard of the bed, and two mismatched bedside lamps. The bed itself had flat pillows, but... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Eastcoasthiker, Thank you for your comments and I am pleased that you found the team really friendly during your visit. Your comments about the signage has been noted and this will be reviewed to make things a little clearer for our guests, but there will always be a member of the team available to guide you. Our programme of... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three nights on leg 4 of a 5 leg European trip. While the staff was very pleasant and helpful, the hotel was a big disappointment! This hotel may have been grand in it's day, but that would have been decades ago, as it is in need of serious renovation! The AC did not work,... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Calum M, Thank you for leaving us a review. I can confirm that we are currently in the process of refurbishment which is set to continue throughout the year. Please accept my sincere apologies for any disappointment caused. We do hope that you will consider a return visit in the near future, so that you can see the improvements... More 

Travelers are raving about these Cardiff hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice older hotel in the centre of Cardiff.Great staircase adds to the character of the hotel. Nice comfortable spacious room. Check in and out speedy and efficient. A hotel I have stayed at multiple times previously. I did not have food this stay though I have had breakfast, good choice of items cooked or otherwise.

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Malcinmilton, It is great to read that you enjoy each visit to us, I am also delighted that you continue to use us as your home whilst visiting the city. Thank you for taking the time to leave us a review We look forward to seeing you next time. Warm regards Jo McElveen General Manager More 

Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I went to book a room for my Elderly Mum and her equally elderly sister, both 80 ish!! They both have mobility problems. The hotel could give me one room with a walk in shower.... Only a bath with a grip handle to help get into it!!!! How behind in disability services is this hotel!!! It's 2015: All premises are... More 

Was this review helpful? Yes 2
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Susan T, Thank you for leaving us a review. Due to the building being listed we are limited to the changes we can make. So far we have managed to put in a lift from the bottom of the hotel entrance to reception and another lift to the rooms. We are in the process of refurbishment and amongst these... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I grew up in Cardiff and moved away almost 20yrs ago. As a youngster I always dreamed of staying in such a grand looking hotel. This weekend I managed to fulfil that dream as I returned to Cardiff for my brother's wedding. I was staying with my wife and baby. Upon arrival we were greeted by very friendly and helpful... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Art L, Please accept my sincere apologies for any disappointment caused during your stay with us. Our aim is to ensure that every guest enjoys excellent service, delicious food and a comfortable room, but I am pleased that the team were really friendly and helped resolve the issues raised. If you would like to discuss your stay with me... More 

south wales
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed here attending a party which was hosted by the hotel. The room was large, the decor was tired and dated. The bed was possibly one of the most uncomfortable I have ever encountered, So uncomfortable that I was still awake at 0600, not good! The car park is very small and although they have an arrangement with the... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Dear Sharpman, I am sorry that you were disappointed with your stay here. Your feedback has been read carefully and has been taken on board fully. We are undergoing refurbishment at present and hope that with this in mind you will re consider and return to us. Kind regards Jo McElveen General Manager More 

Canberra, Australian Capital Territory, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here with the Australian cricket supporters group'the fanatics' for 5 nightsduring the recent ashes test match. The place is perfectly located with a beautiful 15 min walk to sophia gardens and nearby Bute Park. The Angel is close to pubs and clubs and shops. The Angel is historic and looks grand from the front and foyer but the... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Angel Hotel, responded to this review

Thank you for your comments Anthonytravels2013 and I am pleased that the team were really friendly and accommodating during your visit; also for mentioning Richard and how helpful he was. Thank you for highlighting to me the issues with your room; these have been raised with the Maintenance Manager and the appropriate action taken. I do hope that you spoke... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Car park(8)
  • Reception staff(7)
  • Millenium stadium(5)
  • Great location(4)
  • Friendly and helpful(4)
Questions? Get answers from hotel staff and past guests. Ask a question

225 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
View from room (6)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (20)
Viewed
Room/suite (45)
Viewed
Dining (5)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Hotel & grounds (17)
Viewed
Dining (13)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (22)
Viewed
View from room (6)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.3 mi away
The Royal Hotel
The Royal Hotel
#21 of 80 in Cardiff
4.0 of 5 stars 726 reviews
0.1 mi away
Holiday Inn Cardiff City Centre
0.2 mi away
Sandringham Hotel
Sandringham Hotel
#24 of 80 in Cardiff
4.0 of 5 stars 599 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Thistle Cardiff City Centre, The Parc
0.2 mi away
Hilton Cardiff
Hilton Cardiff
#16 of 80 in Cardiff
4.0 of 5 stars 1,899 reviews
0.3 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#5 of 80 in Cardiff
4.5 of 5 stars 1,443 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay