We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel Cardiff Caerdydd

Hotel website
Hotel deals
Copthorne Way, Culverhouse Cross, Cardiff CF5 6DH, Wales
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Copthorne Hotel Cardiff Caerdydd
Professional photos View all
Browse nearby
Copthorne Hotel Cardiff Caerdydd
Write a Review

647 reviews from our community

Traveler rating
    133
    269
    157
    59
    29
See reviews for
115
242
25
132
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (647)
  • Mar-May only
    (159)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (137)
All months
Basingstoke, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great hotel - Comfy rooms, very helpful and friendly staff, delicious food. Cannot wait to visit Cardiff again to return here. I din't get round to using the pool as planned as the room was just too comfy!

Was this review helpful? Yes
Rhondda, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We booked 3 rooms at the Copthorne for a wedding we were attending in Cardiff.On booking I asked if it would be possible to have 1 room at about 11-30am as the wedding was at 1-30pm so we could shower and change,I was told that this may not be possible as the hotel was busy but we were welcome to... More 

Was this review helpful? Yes
Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Near a large shopping centre, with M&S out of town. Hotel is clean but the rooms are dark and outdated, possibly awaiting demolition of the ITV studios nearby before upgrading... Swimming pool was good nice and warm, sauna and steam room excellent.

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall Summary – 5/5 This is the fifth time that I have stayed at the Copthorne Hotel in Cardiff. This is always the hotel of choice for my fiancée and myself when visiting the city. We have always enjoyed a comfortable and relaxing stay here and, upon leaving, we always already begin discussing our next stay. Finding the Hotel –... More 

Was this review helpful? Yes
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

Thank you for your comments, we are delighted that you enjoyed another stay with us.your comments in turn will be passed to everyone who played a part during your weekend stay with us.We look forward to welcoming you back More 

Uckfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nice with a good service. I don't like the single beds or the dated rooms but I didn't sleep well. It's close to the motorway and takes around 20 mins to Cardiff town. Swimming pool in hotel is nice, hot and clean and has good spa packs

Was this review helpful? Yes
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

Thank you for your comments. New beds, flat screen TV's, bedroom fridges and bed/bathroom bins have all been replaced in the last 18 months. 150 bed room chairs are due in the 4 weeksas we are always updating our offering as the hotel is 25 years old.Still lots more to replace this year however.The adjacent road you mention is not... More 

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed two nights at the Copthorne Hotel with family and friends earlier this month. It is extremely easy to get to and is a few miles outside Cardiff. If you want to get a taxi into Cardiff Bay our cab fare was reasonably priced at £15. The hotel itself and it's rooms are clean, tidy and... More 

Was this review helpful? Yes 1
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

Thank you for your comments and we are pleased that you enjoyed your stay with us.Breakfast is great value when you purchase vouchers at reception on arrival at £8.95 per person,it sets you up for the day! We are just about to undertake some cosmetic repairs in the leisure club as part of our ongoing investment.We hope you are able... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We were two couples and a friend booked here for easter long weekend. The hotel is located few miles away from the cardiff city center but has good accessibility.The stay was amazing. The staff is friendly.The rooms came with a super warm ambience.The hotel offers the convenience of ordering food from outside and that is a gesture to ve loved.... More 

Was this review helpful? Yes
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

Thank you for your comments.I am pleased you enjoyed your Easter break with us...it was so busy! The warm spell over Easter (but cool evening) probably contributed to your room being warm.Thermostatic radiator valves in each room can/should be able to be adjusted. It is cooler today so we need that heating! More 

Bideford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a golf break at Cottrell Park golf course for 8 of us this hotel is the nearest to the course (They booked our rooms etc) On arrival at the hotel the check in went well very pleasant staff. our room on the 5th floor was basic 510 no air conditioning, very hot at night, Breakfast very good and... More 

Was this review helpful? Yes 1
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

Thank you for your comments. Of course there were other groups dining in the hotel while you were here and we acknowledged your comments for the final night., at the time you were most complimentary. Good food cooked to order /rather than a buffet takes time to prepare of course. our location 5 minutes from the course is ideal for... More 

Chelmsford, United Kingdom
Top Contributor
66 reviews 66 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

ive come to see this as my home from home when I visit my family in and around Cardiff. Good sleep beds comfortable and no problem with noise, although the Guests could be a bit more considerate when letting doors slam occasionally. We only use the restaurant for breakfast which is always plentiful and good locally sourced food. We got... More 

Was this review helpful? Yes
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

thank you for your comments, they are appreciated on all aspects. We look forward to welcoming you back. More 

Portsmouth
Top Contributor
185 reviews 185 reviews
65 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights as we had a friends wedding to attend. We arrived late on the thursday evening and check in was fast and efficient with very polite staff at the counter. Our rooms were on the 3rd floor at the ends of the corridor overlooking the car park at the side of the hotel. The rooms... More 

Was this review helpful? Yes
simon r, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review

thank you for your comments. your review sums up the hotel nicely. not pretentious or stuffy but offering a good comfortable night sleep, great value,followed by a good breakfast.with plenty to see and do in the area as well More 

Questions? Get answers from hotel staff and past guests. Ask a question

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Bathroom (8)
Viewed
View from room (6)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (11)
Viewed
Dining (4)
Viewed
Pool/beach area (4)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question