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Cardiff Marriott Hotel

4.0 of 5 Mill Lane, Cardiff CF10 1EZ, Wales
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Certificate of Excellence 2014
Cardiff Marriott Hotel
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Cardiff Marriott Hotel
Cardiff Marriott Hotel
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765 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradford-on-Avon, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

Brilliant hotel, right by station and Mill Lane / centre bars and restaurants. Great staff who happily juggled our rooms, and brilliant breakfast until 11:00. Will definitely visit again. Downside is no free wifi in room.

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Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

The Hotel room room was fine but it all started going downhill about 2030 hrs when there was a hen night in the bar, what a noise, women screaming and shouting with little regard for other guests and close to reception you would think some member of staff would have asked to tone down the noise but no-one did.Then 0130... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

When me and my friend arrived we was told by a lady at reception our hotel was 140 for two nights and then was corrected by a man at reception it was 140 each night which is what we knew we had to pay the lady didn't speak great English either. We stayed in a twin room with two small... More 

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Northampton, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just enjoyed a stay at this hotel. I highly recommend it for quality of service, cleanliness and its excellent position fro enjoying Cardiff city centre. All staff we encountered were very polite and welcoming. A big thank you to Monica who got me a room with a shower cubicle and also made sure that soya... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed prior to St. David's day on the Saturday, we arrived early for check in and the reception area was very busy. Wales were playing that day in the rugby and of course it was St. David's day on the Sunday. There was a very pleasent trainee named Jordan, acknowledging all the waiting guests, which he did on numerous occasions... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Decided to downgrade this hotel since my previous review. Firedoor electromagnets buzz constantly, impossible to sleep in a room near them on the 8th floor. After 4 months of telling them each stay and being glibly told "oh yes we take that very seriously" I'm afraid I have to fall back on the fact that actions speak louder than words.... More 

Was this review helpful? Yes 1
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Melakh1. I was very dissapointed when I read your review. I am truly sorry about the shortfalls you have experienced, not only during your recent stay, but also in the last few months at the Cardiff Marriott Hotel. I would like to discuss this matter further and would appreciate if you would contact me directly. Regards, Monika More 

Milton Keynes
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed overnight in order to avoid a tiring drive for a 8.30am Monday meeting. The room was a twin double on 10th floor. It was clean, but the decor was tired in parts of the room. The biggest problem was the heat in the room. Despite attempts to lower the temperature by switching on the air conditioning, I was unsuccessful... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you for your review. I apologise for your disappointment and have noted your comments and will discuss them with the appropriate team here at the Cardiff Marriott Hotel. Kind regards, More 

Southern Wales, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Slow check,nice room but asked for extra pillows which never appeared.Also the Wifi in the room was terrible,did not eat there so cannot comment.The location is great for Cardiff city centre with all its bars pubs and restaurants.

Was this review helpful? Yes 1
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Keith T. Thank you for your comments in regards to your recent stay at our hotel. I am glad you were able to enjoy our central location. I was, however, dissapointed to read about certain shortfalls whilst staying in the hotel. We always try to provide our guests with the highest level of customer service and it appears that... More 

London
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with work, so didn't have much choice. Hotel is a 2 min walk from Cardiff Central station so very handy. Can't believe a well known hotel chain charges for Wifi in the rooms! Shocking! I'll never choose to stay at a Marriott if they continue this policy. Room was okay although it had features for a disabled person,... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Jon L, Thank you for your recent review. I am very sorry about the dissapointment you experienced during your stay at the Cardiff Marriott Hotel. Your feedback is very valuable to us and I have passed your comments on to our management team. If you would like to discuss this matter further please do not hesitate to contact the... More 

1 review
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed here for valentines, in an executive room.. Everything was lovely. The facilities, The room, the food was superb and the hotel staff were very friendly and helpful. Had a really lovely time. Will definitely return and recommend it to others

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Additional Information about Cardiff Marriott Hotel

Address: Mill Lane, Cardiff CF10 1EZ, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 178
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales
Hotel Style:
#7 Luxury Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
#20 Business Hotel in Cardiff

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