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Cardiff Marriott Hotel

#19 of 81 Hotels in Cardiff
Certificate of Excellence
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Mill Lane, Cardiff CF10 1EZ, Wales
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Cardiff Marriott Hotel
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Cardiff Marriott Hotel
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Cardiff Marriott Hotel
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784 reviews from our community

Traveler rating
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    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Top Contributor
102 reviews 102 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Marriott is an excellent hotel in a great location in Cardiff. Great shopping and dining are just steps away, and the hotel is only 2 blocks from the train station. The design is modern. The staff is very good: friendly and efficient. This is a great place to stay in Cardiff.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed at the Cardiff Marriott for three nights while visiting the city on business. The hotel is in a fantastic location, I got the train into Cardiff and the hotel is less than 5 minutes from the station. The reception staff were very friendly and welcoming and the concierge was fantastic, my room was comfortable and well maintained. Breakfast... More 

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Solihull, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I suffered a very unpleasant experience at the Cardiff Marriott Hotel on Monday 20th April, I stayed in room 507, which had an inter connecting door to room 505 (St George’s Suite). I went out with colleagues around 7pm and upon returning to the room just before midnight it became apparent that intruders had entered my room and disturbed my... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Valued Guest, We are deeply sorry for the experience you had at the Cardiff Marriott Hotel, we have raised the case locally with the police and will continue to liaise with you until resolved. Please know that we will not allocate rooms with interconnecting doors to sole female travellers moving forward, and have changed our room attendant process to... More 

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I was visiting Cardiff to peruse flats in the area for an upcoming move. Upon walking in and checking in the woman at the desk mentioned I had a 'nice room' being a gold Elite member I knew there was an upgrade involved and I also knew that most marriott rooms were 'nice'. However,I was extremely pleasantly surprised to find... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is ideally situated for those visiting Cardiff. The hotel is located in the centre of the city and has its own car park (£15 per day). Staff were friendly and rooms were clean. We did not eat in the hotel so cant comment on the food. for those just wanting a room in Cardiff, you cant go far... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you very much for taking the time to leave your comments about your stay with us. It was our pleasesure to be your host and we look forward to welcoming you back to the Cardiff Marriott in the near future. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a great two nights here... Excellent spot for all the shops Cardiff had to offer, and just a stones throw from all the wonderful bars and restaurants. Breakfast was great and each member of staff we came into contact with were very helpful and polite. Will definitely stay here again when next in Cardiff

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Swansea, United Kingdom
Top Contributor
104 reviews 104 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has been boked twice for us as we belong to a group of delegates attending a local conference. We have stayed for three night on both occaions and enjoyed our experience at this hotel. This time we stayed in room 707 which is a room with two double beds and a possible adjoining room next door. My gripe... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Stayed for just one night while visiting the Motorpoint Arena for an event - we got a great price and it couldn't be more conveniently located just a few minutes walk from the Arena. It's also located close to the train station, bars and shops so it was perfect for a short break. Staff were very welcome and friendly. We... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely location, amazing staff. Really friendly comfortable hotel. Good breakfast and reasonable. Should have asked where the car park was, because I passed it twice! But that was my fault , otherwise superb.

Was this review helpful? Yes 1
Tenby, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Just come back from a two nights stay I stay here a lot the staff on check in are amazing and man who takes your bags is so helpful he help me sort my taxi out for my trip to airport when come in May but bar has changed a lot the food is not as good as it used... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you for your taking the time to leave us your feedback. I was very sorry to read that your recent stay was not as good as the previous ones. Please accept our sincere apology for not achieving your expectations on this occasion. Rest assured that your comments have been shared with the Management team. We hope to have an... More 

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