We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cardiff Marriott Hotel

Hotel website
Hotel deals
Hotel packages
Mill Lane, Cardiff CF10 1EZ, Wales
Special Offer
2 night stay with extras
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Cardiff Marriott Hotel
View Map
Add Photo Write a Review

888 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    321
    358
    146
    49
    14
See reviews for
138
299
43
193
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (888)
  • Mar-May only
    (216)
  • Jun-Aug only
    (276)
  • Sep-Nov only
    (205)
  • Dec-Feb only
    (191)
All months
Pennsburg, Pennsylvania
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived in Cardiff, Wales in late July. The Marriott was in a great location, in the heart of restaurants and attractions. The hotel was a bit dated but very clean and well maintained. We chose to stay in the business class level which allowed access to the business lounge. The lounge amenities included a nice hot breakfast offering; afternoon... More 

Was this review helpful? Yes
Llandysul, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel to stay in,very clean,staff very polite,could do with a new telly in room 610!! Also needs a new mattress huge dip in the middle!! Free wifi(stopped working on second day,so needs sorting)Free parking(first time ever) saved £45!! Would recommend to anyone!!walk out the main entrance & everything you need is more or less in front of you(pubs/clubs &... More 

Was this review helpful? Yes
Bridgend, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here last Thursday night (20th September 2015)...it was only for one night because we were in Cardiff to see a show at the Millennium Centre, but it felt really special. We only live 20 miles away, but without the kids for a night it felt as though we were in a different time zone. We arrived before 12:00, but... More 

Was this review helpful? Yes
Argyle, Texas
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

As a Marriott gold member, I stay at various marriotts all over the world and have stayed at this one at least 5 times. This hotel is very well located and the staff are always excellent. However, everything here seemed to be broken. Sparks flying out of the hairdryer, broken closet door, torn comforter. Told the staff about the hairdryer... More 

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you for taking the time to leave us your review. I was very happy to read your nice comments about our staff. I am sorry that some of our facilities did not meet your expectations though. I have raised your concerns with our Maintenance Manager. Your feedback it's highly appreciated, without it we will not be able to improve... More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited in June this year as a Miss Universe Great Britain contestant! We were well looked after! On days when we are on site the food was great, the rooms were spacious and the health club was fab! They do some great cocktails, the only shame was after our event non residents couldn't buy drinks so family members not staying... More 

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear guest, I'm glad to hear that you enjoyed your recent stay with us; thank you for taking the time to share your experience! It's great that you enjoyed the cocktails, and I'll be sure to pass on your feedback to the Restaurant and Bar manager with regards to non-residents in the bar so that we can continue to improve... More 

Pontyberem
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel while attending a conference. Many rooms were booked by fellow attenders. I found the hotel staff eager to help and efficient. My expectations were fulfilled for this standard of hotel. The buffet breakfast is well presented and more than adequate

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear guest, Thank you for taking the time to let us know about your time at the hotel! We always strive to provide brilliant customer service and it's great to see that you found the staff helpful. I'll pass on your comments about the breakfast to the relevant department; I'm sure they'll be pleased to hear that you enjoyed it!... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Out dated and dusty rooms...Booked a double that was listed has having a fridge but on getting to room there was no fridge and we had to be upgraded as the room just looked very dated and small. The upgrade just had a bigger bed and a sofa but still the room looked tired. However the breakfast was fabulous and... More 

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Deji. Thank you for your nice comments about our breakfast and staff service. I am very sorry that our rooms did not meet your expectations. Your feedback is very valuable to us and I have shared your comments with the management team for improvement. I very much hope that we'll get the opportunity to welcome you back to our... More 

Canada
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights - am a GOLD Elite with Marriott. Aug 11th, check out Aug 14th 2015. Reviews are very accurate - their LOCATION is excellent right in centre of downtown, with lots of shopping and restaurants. From check-in to check-out the calibre of staff was exceptional. Front desk staff were smiling, warm disposition and eager to assist.... More 

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear guest, Thank you for your feedback! We always try our best to go over and above to provide a brilliant experience at the hotel, so it's great to hear that you enjoyed your time with us and that you found the staff to be helpful - I'll make sure to let Tyler know of your comments! Thank you for... More 

Singapore, Singapore
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 1 week ago

Started at check in where we handled like cattle, despite being Marriott Rewards members. Very inexperienced staff, that took their time. At check out I was charged for the room despite having prepaid. All in all understaffed, every time there was a wait at reception. Used trays were left in corridors outside rooms all day and started to smell. Lounge... More 

Was this review helpful? Yes
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you for leaving us your feedback. I am sorry that our hotel and staff did not meet your expectations on this occassion. Your feedback it's highly appreciated and without it we will not be able to improve our customer service. We hope to be able to welcome you to our hotel once again in the near future so that... More 

Cardiff, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Marriott is a nice hotel and i would say the rooms are very nice and tidy. Very clean and bed very comfy. Bathroom was spacious and clean and constant hot water.View from the room needs to sort out unless you upgrade. A lovely spa and leisure area with multi gym, sauna, steam room and jacuzzi. TV has satellite and cable.Your... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Car park(5)
  • Train station(5)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

314 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Room/suite (40)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (12)
Viewed
Pool/beach area (1)
Viewed
View from room (9)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (118)
Viewed
Restaurants and Bars (23)
Viewed
Standard Double Room (50)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (91)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (30)
Viewed
Dining (15)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.4 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#6 of 79 in Cardiff
4.5 of 5 stars 1,476 reviews
0.3 mi away
Novotel Cardiff Centre
Novotel Cardiff Centre
#10 of 79 in Cardiff
4.0 of 5 stars 1,485 reviews
0.5 mi away
Hilton Cardiff
Hilton Cardiff
#16 of 79 in Cardiff
4.0 of 5 stars 1,941 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Radisson Blu Hotel, Cardiff
1.2 mi away
The St. David's Hotel & Spa
0.3 mi away
Premier Inn Cardiff City Centre
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay