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Cardiff Marriott Hotel

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Mill Lane, Cardiff CF10 1EZ, Wales
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Cardiff Marriott Hotel
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836 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Amazing service, Staffs are very friendly and Facilities incredible, definitely on my next Wales trip , I will book the same place. Rooms are very clean and very helpful housekeeping staffs. Spa and the Swimming pool which give you the relaxation, great facilities. Just in the City Center of Cardiff, easy for business, or shopping and night outs. Definitely recommend... More 

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Ascot, United Kingdom
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
4 of 5 stars Reviewed yesterday NEW

We made a very last minute booking at the Cardiff Marriott in order to visit the Milennium Stadium for the speedway GP. As we expected, the room rate was a little eye watering, but not surprising considering it was a very busy event night. We were allocated an executive room on the 8th floor, which was surprisingly spacious and with... More 

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Penarth, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 1 night here after charity ball held in hotel. Requested a quiet room. As front facing can be noisy onto Mill Lane (pubs/bars/clubs). Room clean. Bed comfy. Breakfast more than adequate. Good facilities on site....pool and gym.

Was this review helpful? Yes 1
Wales
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As the title says Cardiff Marriott is "very convenient" being adjacent to the newly built John Lewis shopping area and city centre. Opposite the entrance are the restaurants and character filled arcades. Parking in the hotels own multi-storey is reasonable at £15 overnight so once esconsed in your room everything you need for a city centre break is at hand.... More 

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northumberland
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

booked this hotel as we wanted a hotel near the centre and this was perfect. good parking in a secure unit. hotel bedroom was a bit outdated but hey ho! we both had a good sleep in the king size bed which is the main thing we look to when we book a hotel.we booked through Expedia and thought we... More 

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Porthcawl, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Have stayed at this Hotel several times over the years & they never fail to surprise me. Had an Executive room on the eighth floor and it was well worth the extra for use of the Executive room. What a great idea. This time we even tried the Welsh Afternoon Tea (with the sparkling wine, of course) while sat on... More 

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Quorn, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I came to Cardiff Marriott for a long weekend break, I chose this hotel as we like Marriott hotels and we usually chose this hotel due to standards, cleanliness etc. Had trouble with booking as their website showed a different price and eventually their reservations price matched which was great as I got the Marriott points too.... More 

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Guest Relations C, Front Office Manager at Cardiff Marriott Hotel, responded to this review

Dear Guest, Thank you very much for your feedback!Your feedback it's greatly apprecited and it's always used to better our service towards our guests.I am glad to hear that your expectations have been met at the time of check in and that the hotel location and room cleanlinnes have met your needs as well. Your valuable comments about the beds... More 

Rochester, New York
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago

This property does not meet typical Marriott standards. The only reasons to give the level is the location and the attentiveness of the staff. The overall property is a bit tired and the lobby nonexistent. The rooms are very clean, but outdated and a bit on the small side. There is a significant safety issue with the bathtub height especially... More 

Was this review helpful? Yes 1
Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Thank you for taking the time to leave us your feedback. I am very happy you enjoyed our location and staff service. Rest assured, I have passed your comments about our rooms decor and bath's high to our Management team. Despite your dissapointment we hope to be able to welcome you back at the Cardiff Marriott Hotel in the near... More 

Birmingham
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is like something from the 1980s. The decor is tired, worn and depressing. Despite having a 'booking.com receipt that clearly said the room rate (£94.00) included breakfast, the lady on reception insisted this was a booking.com error and I'd have to pay the extra £17.00. Eventually the manager corrected the mistake. I would say thought, that both members... More 

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Guest Relations C, Guest Relations Manager at Cardiff Marriott Hotel, responded to this review

Dear Mike. Thank you for your recent review. Please accept our apology for the confusion with regards to the package you booked, I am glad it all got sorted. Your feeback has been passed to our management team for improvement. I hope we get the chance to welcome you to our hotel soon. More 

Caernarfon, United Kingdom
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

rooms are spacious, lifts are numerous and fast food was excellent, standard breakfast, luscious lunch and tasty evening meal, nicely different layout of dining area conference facilities were very good, fast free wifi, spacious rooms, but occasionally the hot side of warm when full

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