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Park Inn by Radisson Cardiff City Centre

3.0 of 5 Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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Park Inn by Radisson Cardiff City Centre
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782 reviews from our community

Traveler rating
    154
    279
    191
    103
    55
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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    (186)
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    (196)
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Top Contributor
72 reviews 72 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed just for one night. Room was comfortable and had everything required for a one night stay. Didn't have dinner, but did have a few drinks in the bar, price was normal for a city centre. Breakfast was great - piping hot and tasty! Staff at breakfast were really nice and nothing was too much trouble. My only grumble would... More 

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Hereford, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights sat sun in January had a good stay the room was fine except bit dark due to the room overlooking reception and lounge however this meant the room was warm without the need for heating! The breakfast was fine and all the staff polite and friendly so for the price we paid (special Jan offer)... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a night. We Went to watch a show at the motorpoint which is opposite the hotel which was ideal. Was a very nice room fairly spacious with a comfy bed and hot shower. It done us for the night.

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M275us
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here before due to convenient location. The room was serviceable and adequate. I was looking forward to a hearty breakfast, most of the produce was acceptable, unfortunately the sausages tasted OFF !! And No fried eggs ?? very disappointing.

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for your feedback on your recent stay. I was pleased to hear that you have stayed with us at the hotel before and that you find our services suitable for your requirements. Just to let you know we do not display fried egg on our hot station due to the less popularity in cardiff,... More 

Chester, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip. Thank god it was only one night. Arrived and checked in fine - then went to hotel restaurant for dinner. The place was almost empty. I got seated but no one came to take a drink order or give me a menu for at least 30 minutes. I gestured a few times but was... More 

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for the constructive feedback left regarding your stay at the hotel in December. I was very sorry to hear that the service received during your stay was below our usual level and did not exceed your expectations. I do hope that you would chose to stay with us again in the future so that we can... More 

Swansea, United Kingdom
Top Contributor
79 reviews 79 reviews
10 hotel reviews
77 helpful votes 77 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was staying the night with my 14 yr old grandson so I booked a twin room rather than a double. When making this arrangement previously at other nearby hotels we've always had two double beds in the room, but this time we had two narrow single beds that we're only suitable for young children. After a very poor night's... More 

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for providing recent feedback on your stay. I was very sorry to hear that you had a poor night’s sleep in one of our guest rooms. The standard of rooms here at the hotel for twin accommodation is two singles beds however if in the future you would be willing to come and stay with us... More 

Basingstoke, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this location for a work Christmas do on the 19th Dec 2014, I wont be staying again if I get the choice!. Location : Ideally suited next to St Davids 2 shopping centre, restuarants, bank and the town centre Rooms - considering I was in Cardiff in december I did not expect to walk into a freezing... More 

Was this review helpful? Yes 1
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. If you have a moment and are willing to share any specifics on your comment it would greatly increase my ability to better assess and attempt to remedy these concerns.However, regardless of your response to my request I want to make sure that... More 

Wales
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wrote a review the same time last year after a concert at the Motorpoint and as per last years review we managed to park in the underground car park which was lucky as the parking is limited and was 12 pounds for 24 Hours. The hotel is handy for shopping and restaurants and booking into reception was the same... More 

Was this review helpful? Yes 2
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for your return visit. I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. If you have a moment and are willing to share any specifics on your comment it would greatly increase my ability to better assess and attempt to remedy these concerns.However, regardless of your response to my request... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked dbb to be told restaurant closed and we needed to eat in freezing cold bar. Pizza was not our idea of a meal in a hotel. Not even an apology or offer of refund so we could eat elsewhere. Breakfast food was very cold, staff disinterested. Bed was awful and the quilt was the thinnest imaginable. Location perfect and... More 

Was this review helpful? Yes
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. If you have a moment and are willing to share any specifics on your comment it would greatly increase my ability to better assess and attempt to remedy these concerns.However, regardless of your response to my request I want to make sure that... More 

wales uk
Top Contributor
117 reviews 117 reviews
44 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we recieved a nice friendly welcome with quick efficent service ,room 304 was very nice and comfortable clean lovely bed and room was nice and warm ..we had a lovely stay here ,staff were very helpful and friendly also hotel in good central location near to Cardiff main shopping area and opposite motorpoint arena ,food was nice well presented as... More 

Was this review helpful? Yes
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this wonderfull feedback. I am glad that you enjoyed your stay with all the facilities the room had to offer. As you said we take extreme pride in our location being in the heart of the city center closer to all the events and attractions that the city has to... More 

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Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales

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