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All 81 Cardiff hotels

Park Inn by Radisson Cardiff City Centre

3.0 of 5 Hotel   |   Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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Ranked #38 of 81 hotels in Cardiff
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605 people have reviewed this hotel

Traveler rating
    128
    216
    148
    80
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location - bright and airy reception - easy parking underneath the hotel so little walking needed and all undercover - opposite John Lewis, cinema and entertainment Centre…So easy to shop, drop and shop again! - the only let down was the sad mattress which pitched us in to the middle - breakfast was a good help yourself affair..all fresh... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this feedback. I am happy to see that you enjoyed your stay. I have taken up the issue with the beds splitting unevenly with my maintenance team to make sure it has been resolved. As you said we do take extreme pride in our location being in the middle of... More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night while attending a show at the Motorpoint Arena. The location was perfect - literally 10 steps from from door to arena! Staff very friendly & helpful. Room spit on. All very clean. Breakfast lovely. My daughter has special needs & staff all kind & helpful towards her. Would recommend.

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this feedback. I am very pleased to see that you enjoyed your stay with all the facilities that the hotel had to offer. I have discussed your feedback with the rest of my team and they are all happy that our efforts to please you were appreciated on this platform.... More

Haverfordwest, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here12th April. Upon arrival was pleasantly surprised, as the outside of the hotel isn't great. Check in was quick. room is clean, unfortunately windows overlooked the bar n reception. If stay again would ask not to have that. Bed uncomfortable with the thinnest duvet ever! Also very noisy air con that kept us awake. Unfortunately room right next to... More

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Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this feedback. I am disappointed to see that your didnt have a positive experience throughout your stay. I have discussed your feedback with my team and be assured that we have rectified the bedding and the electric socket issue that your pointed out so that the future guests arent inconvenienced... More

Seattle, Washington, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The staff at check in did not seem happy to meet guests. They went through the motions without any enthusiasm at all. Staff training seems to be a general issue. The barman seemed deeply unhappy in his job and shared this by being rude and abrupt with customers. Watch out for the double beds. These are really two single locked... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this feedback. I am sorry to see the problems that you encountered with the staff during your stay and I think after properly investigating into the issue I owe you an explaination. Your entire group came to check in at 9 AM in the morning where our check in time... More

Manchester, UK
Top Contributor
57 reviews 57 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

There were three staff behind the reception desk when two friends and I arrived to check in. The lady at the far end was dealing with another arrival. The two male staff nearest us were doing something on the computer and looking at the screen. One then walked away and the other man continued looking at the screen and making... More

Was this review helpful? Yes 1
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this feedback. I am very sorry to see you had a negative experience during your stay with us. The complaint regarding the staff member is very unusual for me as you can see from the previous reviews that even though we get constructive feedback regarding our product but our staff... More

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception looks lovely but the rooms are small and in need of a decorate. All very worn. It was clean. Breakfast at extra charge was nice but a but chaotic. Very well situated for the cardiff arena and shops.

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for taking your time to write a feedback about us. I am sorry to see that you didnt have a very nice stay. I am aware that there are areas of the hotel which are tired and in need of refurbishment and we have a plan in place for a soft refurbishment at some point this... More

Llanelli, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

went to see elbow on 8th april---they are brilliant by the way---stayed at this hotel before and never disappointed.accomodation clean and quite classy .breakfast great,everything you want.one of the best budget hotels in cardiff .also wonderful location for shopping(john lewis round corner).try it.

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for writing the wonderful feedback. I am glad that you enjoyed your stay with all the facilities that the room had to offer. I cannot more agree with you about our location which we take extreme pride in being so close to the city center and all the major events and attraction that the city has... More

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

This hotel hosted a surprise 30th anniversary party for me and my wife and 140 guests. Although it was mainly organised by our adult children the staff at the hotel were extremely helpful and friendly. We stayed for two nights and the booking in process was extremely fast and efficient. The rooms are in need of a re-vamp but the... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this wonderful feedback. I am glad that we made your stay memorable on your 30th Anniversary. I have discussed your feedback with my team who are glad that their efforts were appreciated at this platform. I am aware that there are areas of the hotel that look tired and are... More

Cardiff, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We held a business breakfast event at the hotel this morning. Good continental breakfast and room facilities. We were allocated a porter for the morning, a gentleman called Ravi. Ravi was extremely helpful and we were very pleased with the support we received from him.

Was this review helpful? Yes
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for your kind review. This is the first time that someone attending a business breakfast has written a review at this platform and I am very pleased to see the level of service that you were offered. I have discussed your feedback with Ravi who is very happy that you have appreciated him on... More

uk
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights at the weekend, fantastic location, very clean and tidy. Our romm was fine, however there were a few annoying faults, firstly the TV did not work it was having problems receiving BBC, the coffee and sugar was not replenished after the first night and the toilet seat was very loose. As I say only minor points... More

Was this review helpful? Yes 2
Sameer G, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this review about us. I am disappointed to see the issues that you encountered in your room throughout your stay. With issues like these we always advise our guests that rather than living with the issues to just pick up the phone in the guest room and dial the 24... More

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Additional Information about Park Inn by Radisson Cardiff City Centre

Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn By Radisson Cardiff City Centre Hotel
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #38 of 81 hotels in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Official Description (provided by the hotel):
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 
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