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All 82 Cardiff hotels

Park Inn by Radisson Cardiff City Centre

3.0 of 5 Hotel   |   Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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Ranked #42 of 82 Hotels in Cardiff
A recent review
4 of 5 stars reviewed 2 days ago
LadyBelinda Glanamman
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693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glanamman
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was on a pre-departure training course which unfortunately coincided with the pre NATO weekend, and I was slightly dreading staying in the centre of Cardiff. I was carless (having left mine in the Bay), so a quick taxi ride and I was there. Check in was quick, and within 5 mins I was in my room. Within ten minutes... More

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Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy check in we were booked in as a hen weekend package central hotel near shops bars and clubs, room clean and tidy had air conditioning which was a bonus! Breakfast was plentiful! Only downside we didnt have rooms next to each other's ( were on same floor) checkout wadnt till 12.00 that's a godsend after late night.

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write this valuable feedback. I am glad that you enjoyed your stay and all the facilities that the room had to offer. As you said about our location which we take extreme pride in being in the heart of the city center closer to all major events and attraction that the... More

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Mostly the Hotel met expectations. Breakfast was great, room was adequate. Shower and extractor fan were not working but this did not take too much away from our overall experience and as a city center hotel I would recommend.

Review collected in partnership with Park Inn by Radisson Hotels

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for your honest feedback and very glad to see we have ticked all the boxes. I and my team are delighted to read your comment especially through this platform.Just be assured your comment about the extractor fan in the bathroom have now been addressed and rectified. Hope your travel gets you back to cardiff in the... More

Llandudno, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

In need of complete rennovation, very tired and battered hotel. Linen was stained, bed was uncomofrtable, badly stained carpet. Miserable staff, no smiles at all! hardly speak english, and not helpful at all.

Review collected in partnership with Park Inn by Radisson Hotels

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. If you have a moment and are willing to share any specifics on your comment it would greatly increase my ability to better assess and attempt to remedy these concerns.However, regardless of your response to my request I want to make sure that... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight as part of our UK coach tour. Room comfortable, quiet... bed comfortable, slept well... WiFi worked well and its free. Included breakfast buffet was substantial and had a varied selection. It has to be noted that our room needed maintenance.... specifically there was mould & mildew on bathroom ceiling and the easy chair had several noticeable nasty... More

Was this review helpful? Yes 1
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for taking your time to post your review. I am very glad to see you had a great night sleep and enjoyed all the other facilities the hotel has to offer. Many of our guest agree with your comment about the variety in our breakfast buffet and we are very pride about that too. I wish... More

Geneva, Switzerland
Contributor
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel on Saturday 13 September 2014. The garage parking door is never closed and costs GBP 12 per night. Also the hotel declines all responsibility for the theft of your car and your valuables left in the car. The parking fee is therefore expensive for no security. There was also a reception going on with very... More

Was this review helpful? Yes 1
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for your time in giving your feedback on the recent stay. I will be very thankful if you could contact me on maheswaran.thangaraj@rezidorparkinn.com and i am more than happy to discuss.Once again my sincere apology for the inconvienience caused during your recent stay. Looking forward to speak to you soon. Best Regards, Mahesh More

Northampton, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed overnight with work. The hotel is in an excellent location - right next to the St David's shopping centre and the main bars and shopping streets. it is presented in clean condition - although the hotel décor is a little 'tired' - it is still very good value for money. The bathroom and rooms are large and the... More

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mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Many thanks for your short and great comment about the hotel'.Very glad to see we met your expectations and looking forward to welcome you back in cardiff in the near future. our carpark is bit tight as you said,however being a city centre hotel it is plus point for most of our guest who could have the luxuary... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Rooms shabby and unwelconing with no appeal, breakfast appalling and cold, service is non existent no local staff. Would rather stay in premier Inn than here Just so not a 4 star, would say maybe a 2 star

Was this review helpful? Yes 2
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. If you have a moment and are willing to share any specifics on your comment it would greatly increase my ability to better assess and attempt to remedy these concerns.However, regardless of your response to my request I want to make sure that... More

Barnstaple, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Checked in to observe half drink can of lager left and being ignored on reception...check in painfully slow...surroundings on entry and in reception poor..at this point concerned but proceeded to room. Entered room stank of smoke and decor awful..didn't put bags down and left..checked back out fortunately as booked via booking.com we were refunded. I wouldn't recommend families or couples... More

Was this review helpful? Yes 2
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I appreciate you taking the time to complete our customer satisfaction survey for Park Inn. I am sure you are now pleased with the way how our Front Office Manager have dealt with your concerns post your departure. If you have a moment and are willing to share any specifics on your comment it would greatly increase my... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at this hotel every time I visit Cardiff. Lovely place and great breakfast. Location is great where you can access several facilities at no time. The Asian young manager (male) is really helpful. He saved me from the Polish receptionist who is "very bossy" and Snoopy!

Was this review helpful? Yes
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Mant thanks for your time to post your comment in this forum. I am very glad to see your caption of 'Lovely Place to Relax and i can only apologies for the inconvienience caused by one of the reception team member.Just be assure that we have now taken all the internal measures to make sure any of our... More

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Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales

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