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Park Inn by Radisson Cardiff City Centre

3.0 of 5 Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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Park Inn by Radisson Cardiff City Centre
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801 reviews from our community

Traveler rating
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    199
    105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rugby, United Kingdom
Top Contributor
57 reviews 57 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel room was clean but very, very cold. Lots of groups of young people going out clubbing, etc. We were in a room next to groups of people with music blaring but the hotel kindly moved us to another room within 10 mins. Second room was colder and the bathroom was Baltic. We left the heating on all night and... More 

Was this review helpful? Yes 1
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for reviewing your last stay with us. I am very sorry that you found your room to be cold. Each of our rooms are equipped with in room temperature controls which we will be more than happy to assist you with on your next visit, to ensure the perfect temperature in your room. In addition if... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Best feature is the central location with easy access to many bars and restaurants. Rooms are average and the beds could be a lot better. Room remained cold and heating rather inadequate. Disappointing for the Radisson brand.

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We appreciate your recent feedback regarding your stay with us over the recent rugby weekend. I am pleased to read that you found our location beneficial, we do find that this is a great benefit to guests that stay with us. I am sorry to read that you found your room cold and that the heating was not... More 

Newport, Wales, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel is in a great location for Cardiff City Centre but what made it great on our stay was the reception staff. Magda was absolutely superb, extremely helpful, fun and nothing was too much trouble. Rooms are comfy and spacious, breakfast was great!!

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review regarding your stay here at the hotel. It is fantastic to read such positive comments regarding the team and that in particular that the reception staff made your stay even more enjoyable by their efficiency and friendliness. I will certainly pass your comments on to Magda regarding her service and positive attitude.... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

When I walked into the reception I though I was in for a treat, and having paid almost £100 a night expected a quality room for my business trip to Cardiff. What I got what a damp smelling run down room, paint flaking off the walls, red carpet with blue walls, a window the didn't close, and dirty everything. worst... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for your review and bringing to our attention the issues that you noticed within your room. I am very sorry that you found your room to be below our usual standard but I can ensure you that what you have brought to our attention with be rectified as a matter of urgency. We do... More 

Surrey
Top Contributor
95 reviews 95 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night as we went to motopoint arena to see you me at six on Valentine's night. Great location as across the road from arena and near shopping centre.. Room clean and staff polite, beds too hard but this seems to be the case in most hotels. Perfect for a one nighter and good price at £62... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for reviewing your stay with us. It’s great to read that you had a pleasant stay with us on Valentine’s Day and that you found our staff friendly and polite and that the hotel facilities and location were beneficial to your needs whilst in Cardiff. We hope to see you again soon when you... More 

Dawlish, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in Feb. Hotel is perfect for the city , close for shopping, eating & bars. Also within walking distance of Cardiff bay. Parking is also good either at the Hotel or 2,000 spaces at the nearby John Lewis car park. Found the Hotel accommodation clean & comfortable , with the added bonus of all the staff we... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your fantastic review of the hotel. It is lovely to read that you found that our hotel met all your requirements and expectations. Thank you for your kind words regarding the staff and the service that they provided, we will ensure to pass your comments on to the team. We very much appreciate your feedback... More 

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel for Valentines weekend...big mistake. Have stayed in wonderful Radisson hotels before but this is by far the worst room we have ever stayed in. The entrance to the foyer is fabulous and just as the profession photos depict, but don't be fooled by the room photos. They are nothing like they purport. The first room (516) was... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for providing recent feedback on your stay. It is very disappointing to read that you were unhappy with the standard of the bedroom allocated during your stay. The matter will certainly be addressed with the relevant people to ensure that the issues that you have addressed are rectified as a matter of urgency. If you would... More 

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Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales

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