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Park Inn by Radisson Cardiff City Centre

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Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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880 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swansea, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Myself and my mother recently stayed here as we were seeing a show at the Motopoint Arena.. When we were arrived the staff on the reception were helpful but not overly friendly. On arrival to the room we thought it was nice and spacious however the let down was that the room was very dark. Due to there being a... More 

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London, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for a night. The room was not very clean and the bathroom was chipped. The breakfast is just about ok. Since I hardly stayed there for a few hours its fine. The location is central. Car Park is charged and the machine is weird , had to try a couple of times.

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed in this hotel recently and I can inform you all that this hotel is filth! The sheets may be clean but if you look at the mattress and the actual pillows you will see constant stains! The cups haven't been wash propley and the towels smelt really bad. There was also blood stains on the mattress If... More 

Was this review helpful? Yes 2
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Firstly may I apologise for the issues that you have raised from your stay. This will be fully investigated and addressed as a matter of urgency. We very much appreciate you taking the time to review your stay. I would very much wish for you to return to us in order for us to show to you that... More 

Woking, United Kingdom
Level Contributor
151 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this city center hotel recently on the fifth floor. First impression of the Park Inn is really good as the reception is very grand and beautiful however the rooms needs a big refurbishment. The room I was in is big but it needs a good update as its a little run down now in comparison with other hotels.... More 

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Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review and for your comments regarding your first impression of the hotel. I am pleased to read that you enjoyed the buffet breakfast and that you would recommend it to others. I appreciate your comments on the rooms and we are about to start a refurbishment of the bedrooms so I hope that... More 

Chippenham, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for two nights recently. The location is great especially if you are visiting the Arena which is just across the road. Shops also very close also. The room itself wasn't great. We had an adjoining room which meant we could hear every word from the people next door and we were woken on Saturday morning at... More 

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Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write your review on your stay with us. I am sorry to read that there was some disruption caused and that you found some issues within your room. The hotel is about to begin a refurbishment so I hope that you will consider coming back to us to see the changes... More 

Manchester, England, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Average basic hotel, more of a 3 star Ibis type of experience. Terrible long waits at reception to check in or ask a question, same with calling the phone rings out for ages. Rooms are a bit tired and restaurant food is just ok. Not up to standard of other Radisson hotels. +Very central and easy to walk to everything.

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We appreciate you taking the time to write the review egarding your stay. I apologise that you had some issues during your stay but I hope that you will return to us soon so that you can see the improvements made. Kindest Regards Clare Thomas Front Office Manager More 

Adelaide, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed in this hotel on previous bus tours. Again lovely hotel, clean and comfortable. Close to shops and restaurants. Rooms are comfortable. Breakfast was delicious, food hot and a good selection. Will stay again.

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your latest stay with us. I am pleased to read that you had such a wonderful stay. We hope that you will be back to stay with us very soon. Kindest Regards Clare Thomas Front Office Manager More 

Chipping Norton, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business. Location is ideal for central Cardiff. Parking is available directly underneath the hotel at £12 overnight. Check-in and out were accomplished easily and quickly. Asked for a quiet room away from lift and stairs and got it - unfortunately this didn't mean that I avoided a rude awakening at 5am when the recycling... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for writing your review regarding your stay with us. I am pleased to read that you had an enjoyable stay with us and we apologise for the disturbance form the outside noise. I hope that you will be back to stay again with us very soon. Kindest Regards Clare Thomas Front Office Manager More 

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