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Park Inn by Radisson Cardiff City Centre

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Mary Ann Street, Cardiff CF10 2JH, Wales
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Park Inn by Radisson Cardiff City Centre
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Park Inn by Radisson Cardiff City Centre
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885 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coggeshall, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Lovely lovely location. Close to everything, shops, bars, restaurants etc. lots to see and do. Staff polite and reception area very smart. Packing onsite very useful even having to pay. Had room on first floor and would have been nice to be told that we may be disturbed by the onsite music event. It didn't bother us but could some.... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Let's start with the positives You walk in to the main entrance and your hit with this beautiful lobby and you think wow. The staff were friendly and helpful The room was ok had free wifi TV coffee and tea safe to put values Towels and slower gel The bed was rubbish very low very soft and uncomfortable the pillows... More 

Was this review helpful? Yes 1
wales
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay here every time my sister and I visit Cardiff, always made welcome staff very friendly. Rooms always clean and nicely presented. Quiet even though the city centre is very close by. So convenient for shopping and going to the motor point to see the concerts. Within walking distance for all the shops.

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review regarding your stay with us. It is great to read that you always find the staff welcoming and that you are a regular guest to the hotel. We very much hope that you will be back to stay with us again very soon. Kindest Regards Clare Thomas Front Office Manager More 

Chennai (Madras), India
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is well located - ideal for business travelers. Room was comfortable, stayed only for a night the Breakfast spread was good. Enjoyed free wi fi through out the hotel. Time for a refurbishing - but still a comfortable stay for a night.

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Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am pleased to read that you had a comfortable stay and that you found us to be ideal for your business travels. I can also confirm that the bedrooms are about to undergo a refurbishment so I hope that when you return to us you will see... More 

Swansea, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Myself and my mother recently stayed here as we were seeing a show at the Motopoint Arena.. When we were arrived the staff on the reception were helpful but not overly friendly. On arrival to the room we thought it was nice and spacious however the let down was that the room was very dark. Due to there being a... More 

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Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write your review of your recent stay with us. I am sorry for the issues you have mentioned regarding your stay but am also pleased to read that you also had an enjoyable stay with us. I do hope that you will be back to stay with us again soon. Kindest... More 

London, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for a night. The room was not very clean and the bathroom was chipped. The breakfast is just about ok. Since I hardly stayed there for a few hours its fine. The location is central. Car Park is charged and the machine is weird , had to try a couple of times.

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for writing your review on your stay with us. I apologize for the issues you have raised but do hope that you will return to us in the near future. Kindest Regards Clare Thomas Front Office Manager More 

Travelers are raving about these Cardiff hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed in this hotel recently and I can inform you all that this hotel is filth! The sheets may be clean but if you look at the mattress and the actual pillows you will see constant stains! The cups haven't been wash propley and the towels smelt really bad. There was also blood stains on the mattress If... More 

Was this review helpful? Yes 2
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Firstly may I apologise for the issues that you have raised from your stay. This will be fully investigated and addressed as a matter of urgency. We very much appreciate you taking the time to review your stay. I would very much wish for you to return to us in order for us to show to you that... More 

Woking, United Kingdom
Level Contributor
151 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this city center hotel recently on the fifth floor. First impression of the Park Inn is really good as the reception is very grand and beautiful however the rooms needs a big refurbishment. The room I was in is big but it needs a good update as its a little run down now in comparison with other hotels.... More 

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Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review and for your comments regarding your first impression of the hotel. I am pleased to read that you enjoyed the buffet breakfast and that you would recommend it to others. I appreciate your comments on the rooms and we are about to start a refurbishment of the bedrooms so I hope that... More 

Chippenham, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for two nights recently. The location is great especially if you are visiting the Arena which is just across the road. Shops also very close also. The room itself wasn't great. We had an adjoining room which meant we could hear every word from the people next door and we were woken on Saturday morning at... More 

Was this review helpful? Yes
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to write your review on your stay with us. I am sorry to read that there was some disruption caused and that you found some issues within your room. The hotel is about to begin a refurbishment so I hope that you will consider coming back to us to see the changes... More 

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