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All 81 Cardiff hotels

Holiday Inn Express Cardiff Bay

3.0 of 5 Hotel   |   Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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71%
Ranked #20 of 81 hotels in Cardiff
A recent review
5 of 5 stars reviewed 2 days ago
Pobolcymru
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393 people have reviewed this hotel

Traveler rating
    104
    163
    95
    27
    4
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88
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64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself and five other ladies stayed for two nights ,the hotel is in a lovely location ,by the river and as the weather was warm we enjoyed sitting outside chilling with a drink ,a short taxi ride to the city centre or down to the bay .comfy beds ,spotless bathrooms ,and very helpfully staff made our stay a very comfortable... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Pobolcymru I'm delighted that you all have enjoyed your break with us and thank you for your fantastic comments. We very much look forward to welcoming you back to the hotel the next time you are planning a visit to Cardiff. Kind Regards Karen Matthews General Manager More

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The holiday inn is in a perfect location to get either to Cardiff bay (about 10 minute walk) and also Cardiff central (about 15 minute walk) Staff on reception were polite and helpful. Breakfast in the morning was good enough and room was clean and ideal for just a base whilst we were away. Would come back and stay again.

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Katie H It's great to read that you enjoyed your stay with us and that you are planning to visit us again. We hope to see you soon! Kind Regards Karen Matthews General Manager More

St Ives, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night for my daughter's graduation. Couldn't fault the place. Clean and comfy and ultra quiet - best night's sleep I've had in ages! The staff were lovely and helpful and an excellent breakfast too. Brilliant.

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear liz n Thank you for your lovely review of your recent stay - we look forward to welcoming you back soon! Kind Regards Karen Matthews General Manager More

Taunton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

To be honest, the room value was fine and front reception staff were very good but the dogfight for breakfast was something we were not used to and would be the reason we probably wouldn't choose the hotel again. Choice at breakfast, if you were able to find a table, was limited and we always had to request more plates,... More

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Grahame1950 Many thanks for taking the time to review your hotel and for providing us with this valuable feedback. We do find that during the summer months especially, many of our guests are here for pleasure rather than business, which means that they prefer to enjoy a more leisurely stay with us - which can cause a challenge at... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Never stayed here before and wasn't expecting such a lovely location. The man on the front desk could not have been nicer! Nothing was too much trouble for him, very polite with the right level of friendliness. When my remote control wasn't working he came to the room with a new remote as well as new batteries - so it... More

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear 909LouiseB Thank you for taking the time to review your stay with us - it's great to know that we have exceeded your initial expectations. I'm really pleased that we were able to resolve the issue which you had with your remote control quickly - and apologise that it happened in the first place! I do hope that we... More

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Senior Contributor
34 reviews 34 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Free wi-fi everywhere in the hotel (other chains please note), free breakfast (good selection for a budget hotel), free newspaper, and as a IHG Rewards Club Gold member one free drink. Yes, this HI Express has a bar! We enjoyed a few drinks overlooking the water in the sunshine. On top of that such a welcoming reception, friendly service, adequate... More

Was this review helpful? Yes 4
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear TomandAnn It's wonderful to read such a great review from experienced travellers as yourselves and I'm thrilled that you have rated us so highly - thank you!! I will be sure to share your comments with the whole team and look forward to the opportunity of welcoming you both back to the hotel again soon. Kind Regards Karen Matthews... More

Marlow, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as a stag party of 22 - and we could not have picked a better place! The staff were so good and could not have been any more helpful. There was a real mix of people staying here and over breakfast the conversation was flowing, everyone was in good spirits. They will remember us as... More

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Glen F The team do indeed remember the Wrestlers. Thank you for your kind comments and we hope to have the opportunity to welcome you back to the hotel again the next time you are planning a trip to Cardiff. Kind Regards Karen Matthews General Manager More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel location is very nice albeit far from the main City Centre but very close to Cardiff Bay (walking distance) which has a variety of restaurants, pubs, bars and theatres. Not very convenient if you're travelling for business and just want to stay in your room as there's no room service and the restaurant does not serve dinner -... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Michael P Thank you for reviewing your stay with us from September last year. Although we do not serve evening meals here at the hotel, we do offer a takeaway service, which gives the flexibility for many of our guests to either eat in the restaurant area or take to their room. There is also the Atlantic Wharf next... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I booked a few nights here after we were told that a local competitor was fully booked, admittedly we were a little down about it, However our disappointment change when we finally got to the Inn. Very easy to find, very very friendly and attentive staff, very clean room and all the facilities one would expect. Our... More

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear james d Thank you for taking the time to write such a lovely review. I'm delighted to read that you both enjoyed your stay with us - we love it here in the bay too! I have taken your point on board with the sausages - we did get it wrong with the timings, but we are putting measures... More

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

I have been staying here on business for several weeks, and therefore have been able to observe the hotel under many conditions. Whether it be teeming with overseas reporters for the Heineken Cup at the Millennium Stadium, families en route to The Dr Who Experience, business travellers or couples on a leisurely break, you can be sure of a warm... More

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Hiexcbfan Firstly thank you so much for your business over the past few weeks. We realise that there are many choices when it comes to accommodation in Cardiff and it's great for the team to be recognised and appreciated! I do hope that we will have the opportunity of welcoming you back to the hotel the next time you... More

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Additional Information about Holiday Inn Express Cardiff Bay

Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#12 Family Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. On arriving at the hotel you will find our car park is complimentary to all guests, and plenty of spaces for everyone. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 
Number of rooms
87

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