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All 82 Cardiff hotels

Holiday Inn Express Cardiff Bay

3.0 of 5 Hotel   |   Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Ranked #18 of 82 hotels in Cardiff
A recent review
4 of 5 stars reviewed 3 days ago
Elaine P Stourbridge, United Kingdom
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Stourbridge, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is ideally located to access the City and the Bay area. We left the car in the car park and did not use it again until we left three days later. Everywhere is within walking distance so apart from the £5 per night car park charge it was good value. Room was very clean, but a little on... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel was just perfect, the service is very good. We came from London to escape from the busy city and to celebrate our anniversary! On our second night when we arrived back to our room there was a nice card from the manager and the team, and last day the housekeeping manager, Miss KAY, knocked on our door, and... More

Was this review helpful? Yes 1
Cardiff, Wales, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

stayed one night and the price was great only £50 which included a cooked buffet breakfast, the breakfast was ok but nothing special, room was great and clean, nice comfy bed, staff were friendly and helpful. 10 minute walk into Cardiff bay or £4 for a taxi.

Was this review helpful? Yes 1
norfolk
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

As the title says, it's my first time staying with HI, so I didn't know what to expect, but it was great. When we arrived, I was in a bit of a state as we'd had a bad journey in the car, but the receptionist was so friendly it made me feel better. She explained how to use the free... More

Was this review helpful? Yes 1
Bridgend, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night with my family for dads 70th birthday. Staff were really friendly and helpful, room was clean and a tidy size. Within walking distance to the bay. Would definitely stay here again.

Was this review helpful? Yes 2
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear stolzie Happy birthday to your Dad - I do hope that he enjoyed the celebrations. Thank you for finding the time to review your stay with us and for your really kind comments. We look forward to welcoming you back to the hotel again soon. Kind Regards Karen Matthews General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Came back last week from staying in this hotel! Stayed here 2 years ago and was very impressed! This time was no different! The room was nice and comfortable and staff are very warm and friendly-even the ladies that clear the breakfast area were smiley and happy! We had a problem with the heating in our room, and when I... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear sparkle160304 Thank you for choosing to book with us again! I'm pleased that we were able to help with a temporary solution for the heating in your room. It's lovely to read your great comments regarding the team here - as they do all thrive on delivering great customer service and make me really proud! Many thanks for taking... More

Carmarthen, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here several times now. Car parking is v secure. Staff friendly and efficient. Rooms are spotless and have everything you need with lots of lovely clean fluffy towels. Breakfast is good, if you are after a full English breakfast you wont get it, but theres plenty of choice, fruit, yoghurts, cereals, toast, croissants, sausage, beans and egg and... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear DSG45 Thank you for taking the time to review your stay with us. It's always great to hear such lovely feedback and I will be sure to share this with the whole team! We look forward to welcoming you all back again soon! Kind Regards Karen Matthews General Manager More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got home after spending two nights at HIE Cardiff Bay. Stayed with my friend and her 11 year old son in room 308. We all had a lovely time. All the staff were friendly and helpful. Our room was very comfortable and we all slept very well on both nights. Breakfast was very good. The added bonus of free... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear MaryD It's lovely to hear that you enjoyed your time with us again! We look forward to welcoming you back again soon! Kind Regards Karen Matthews General Manager More

Barton Le Clay
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For a hotel in this class this does not represent value, there are other hotels nearby which would provide a more comfortable stay. Breakfast buffet limited and the poor quality sausages would be at home in the old fashioned school dinner meal which Jamie Oliver went so far to remove. After arriving late and being unable to shower due to... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Happyhomelands Many thanks for taking the time to review your recent stay with us. I'm sorry that we were unable to provide additional toiletries for you. We do carry things most forgotten such as dental kits, shaving kits and combs and in our rooms we provide soap dispensers above the sink and one in the shower cubicle for customer... More

london
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

really really nice place to stay. I'm a fussy person who likes nice n clean things, I must say this hotel is tops. The staff are friendly the rooms are clean and breakfast is good for the price. Would definitely stay here again no problem.

Was this review helpful? Yes
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear queenbeeeLondon Thank you so much for writing such a lovely review. I'm delighted that you enjoyed your time with us and look forward to welcoming you back again soon. Please feel free to visit our IHG website when you are ready to make your next booking. Kind Regards Karen Matthews General Manager More

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Additional Information about Holiday Inn Express Cardiff Bay

Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#7 Family Hotel in Cardiff #18 On the Beach Hotel in Cardiff #18 Romantic Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. On arriving at the hotel you will find our car park is complimentary to all guests, and plenty of spaces for everyone. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 
Number of rooms
87

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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