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All 81 Cardiff hotels

Holiday Inn Express Cardiff Bay

3.0 of 5 Hotel   |   Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Ranked #21 of 81 hotels in Cardiff
A recent review
4 of 5 stars reviewed yesterday
NelsonBearsMum Woodhall Spa, United Kingdom
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353 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Woodhall Spa, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Clean and comfortable room. Breakfast was very acceptable for the price and the staff were friendly and professional. Couldn't fault it. An easy walk down to the Bay Area. Will not hesitate to stay again when we return to Cardiff.

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Sussex, England
Top Contributor
81 reviews 81 reviews
50 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Firstly it it a holiday inn express, so everything is functional and OK, however this has a nice location overlooking the water, and is only 15 minutes walk to the mermaid quay where there is most named chain restaurants located, or about the same length to walk into Cardiff. The staff were very helpful on arrival and gave us a... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear jamescim Thank you for taking the time to review your recent stay. Its great to see that you enjoyed our location - and I'm now going to have to go and try this breakfast which you have recommended in Mermaid Quay!! I do hope that we will have the opportunity to welcome you back to the hotel again soon.... More

Borders
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, very clean and in a perfect location for both Cardiff City Centre and Cardiff Bay. Right on the dockside which makes it just a little different. Breakfast was very good and the staff were extremely friendly and helpful. Would definitely stay here again.

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Gingerdee Thank you so much for your great review - it's lovely to be able to share your comments with the whole team here at the Hotel and I do hope we can welcome you back again soon! Kind Regards Karen Matthews General Manager More

Bucks
Top Contributor
55 reviews 55 reviews
46 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights, first time in the area. The area where the hotel is has been redeveloped, but is mainly residential. There is a good pub / restaurant next door - The Wharf - which we ate in both nights. Food OK, good value, and a good selection of beers. Building is really attractive. The hotel is new,... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear woggsy Many thanks for taking the time to review your recent stay with us. I'm pleased to see that you found the team to be helpful. I've noted your comments with regards to our free breakfast and will make sure that these are considered if we do make any changes in the future. Thank you once again for your... More

Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel room and bathroom clean - bed was quite hard - sofa bed old and very uncomfortable. As an express you wouldn't expect anything different. The only thing that let the hotel down was the breakfast - not enough cutlery, toaster produced anaemic toast. The hotel was full capacity so management should have taken this into a account especially as... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Melanie D Thank you for taking the time to review your stay with us and I'm sorry that we didn't meet your expecations with regards to breakfast. Many of our guests do choose to have a more leisurely stay at the weekend, which can be a bit challenging for us at breakfast time - we try to manage this... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A great hotel in walking distance of the bars, restaurants and the WMC in cardiff bay. Lots of parking, free breakfast and even a sea view! Lovely. It is possible to walk to the city centre but there's also a train every 12 mins from Cardiff Bay station. I would stay here again.

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Der Hsc958 Many thanks for your lovely review and we hope to welcome you back again soon! Kind Regards Karen Matthews General Manager More

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night on a short break in Cardiff, and the hotel was fine. Room was large enough, fairly standard but clean and no issues. Sue said it was the best night's sleep she's had in ages. We didn't have a car with us but found the hotel well-located, it was about a 15-20 minute walk from city centre... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Adrian F Thank you so much for taking the time to leave such a lovely review and we all look forward to welcoming you both back to the hotel on your next visit to Cardiff. Kind Regards Karen Matthews General Manager More

Navarrenx, France
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just spent a night at the Holiday Inn. Arriving early, the reception was really helpful and booked us into a room immediately - great customer service! The room itself was ok, nothing special or spectacular, just functional. Only limited TV channels and damage to the bathroom door. Whilst the bathroom was large, it was bare of amenities - took a... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear WilliamArthur Thank you for taking the time to review your stay with us. I'm sorry that the hotel did not meet your expectations. As an Express we do offer a limited service including our bathroom amenities and perhaps a full service Holiday Inn Hotel would be more suited to you - although of course they don't offer a Free... More

liverpool
Contributor
15 reviews 15 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, came here for 2 nights for the Liverpool/Cardiff game. Room was clean , breakfast was great. Very friendly staff, special mention to Barry and Rachel who stood out from the crowd. Thinking of returning for a bit more time to visit Cardiff Bay.

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Durie, Thank you for taking the time to leave us such a great review. We are very pleased that you enjoyed your time both in Cardiff, and at the hotel, and we hope that you do visit us again soon. I shall be sure to pass your comments on to the team, Kind Regards, Barry Peachey Guest Services Manager More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

Booked here not knowing anything about Cardiff's layout and how close it was to the center. Stayed for three nights (Friday, Saturday and Sunday). The hotel is pretty good and the staff are extremely helpful and friendly. Our room was decent with a good view of the water. Room was a bit warn down in places (there was a draft... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Matthew M Many thanks for taking the time to review your recent stay with us. You will be pleased to know that we are undergoing a programme which includes replacing our bedroom windows, which should resolve the issue you had with draftiness. We will also be replacing all of our televisions in the next phase, which will increase the... More

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Additional Information about Holiday Inn Express Cardiff Bay

Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Hotel
Holiday Inn Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#13 Family Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Official Description (provided by the hotel):
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. On arriving at the hotel you will find our car park is complimentary to all guests, and plenty of spaces for everyone. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 
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