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All 81 Cardiff hotels

Holiday Inn Express Cardiff Bay

3.0 of 5 Hotel   |   Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Ranked #17 of 81 Hotels in Cardiff
A recent review
4 of 5 stars reviewed yesterday
Debra S Portsmouth, England, United Kingdom
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470 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, England, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

What a wonderful welcome we received at this hotel. The staff were very friendly and nothing was too much trouble. The room was very comfortable & clean. The shower was powerful and easy to operate. We had a view of the river, it was a lovely setting, and we were 15 minutes walk from Cardiff town centre and the same... More 

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Wales
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I stayed at the Holiday Inn Express hotel for one night whilst visiting the millennium centre to see a show. The staff were really friendly and helpful. Overall the room was clean, lovely clean bedding. However, we were unable to use the shower as the shower head had green mould on it. It was an exceptional cold... More 

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Birmingham
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So pleasantly surprised by this hotel, having had mixed experiences of this chain. With only 24 hours in Cardiff we arrived very early and asked if we could store our bags until check in time. The young man on reception said there was a room ready and we were delighted to check in at 10:30. This theme of great customer... More 

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Birmingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel as we'd decided to go to Cardiff (where I was born) for NYE 2014 quite late in the day and this was the cheapest do-able hotel left. Room was okay size wise (if a little pokey) but the heating seemed to have a mind of it's own and didn't want to work properly. I rang down to... More 

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear 905davidh905 Thank you for taking the time to review your stay with us and for the valuable feedback. We did have a fire evacuation that night - due to the fact that one of our guests had brought along their own appliance which they were using in their room, which caused steam to set off the detector in the... More 

Burnley, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for christmas week whilst visiting family in cardiff, Check in was made easy and quickly by very friendly staff, hotel was very clean and welcoming, stayed in a room looking over the wharf which was amazing, kids loved looking out at the ducks/swans on the wharf and the cars passing by. breakfast was faultless every morning, staff we... More 

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Nikki H Thank you so much for the wonderful review and of course for making us your choice for your stay in Cardiff again. We look forward to seeing you all again soon. Kind Regards Karen Matthews General Manager More 

Newport, United Kingdom
Top Contributor
56 reviews 56 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were seeing Alfie Boe in the CIA so decided to make a stay of it. The staff were really lovely with checkin very fast and efficient. Overall I must say that the hotel is starting to look a little old around the edges, and it is definately in need of some tlc, but that really did not detract at... More 

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Colin C Many thanks for taking the time to review your stay with us and for such fab feedback. We have already started with some of our refurbishment plans and this will be ongoing into the new year! It's great to know that you enjoyed your time with us overall and of course for your recommendation. Best wishes for... More 

Devon
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 22, 2014

We are gradually working our way around the hotels on The Bay and can only say this is one of the best yet. Ideally located for both the Bay and the Town, spotlessly clean, excellent buffet breakfast and wonderful staff. I can't say I have ever really thought about check-in before but the check-in here made me realise that normally... More 

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear taffswife What a lovely review! Thank you - and I know that Barry in particular will be absolutely delighted to have read this. We look forward to welcoming you back the next time you are in Cardiff. In the meantime, Merry Christmas and best wishes for 2015! Karen Matthews General Manager More 

Hereford, England, United Kingdom
Top Contributor
84 reviews 84 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 21, 2014

Great location, for concerts in th city, quick taxi ride in or 15 minute walk,rooms were cean pleasant and plenty of facilities. Staff were vert friendly and informative? Breakfast was basic but plenty of it, self service n therefore easy

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sue G Thank you for taking the time to review your recent stay with us. It's lovely to know that you enjoyed your time and we look forward to welcoming you back the next time you are planning a visit to Cardiff. Kind Regards Karen Matthews General Manager More 

Saundersfoot
Top Contributor
117 reviews 117 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 19, 2014

From early arrival through to departure there was nothing to fault...!! Wi fi is now free throughout....complimentary tea /coffee /hot chocolate etc.... warm friendly staff (thank you to the attentive Barry & colleagues...and Waldek in the breakfast area was extremely willing and helpful)...! All this contributed to our delightful 2 day break for Christmas in the City...!! we will without... More 

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear jimboSaundersfoot Firstly, thank you for being such a loyal customer and coming back to visit us again! I'm really pleased that you've noticed some of the little changes which we have been making, including updating our breakfast area, public areas, new doors and windows etc. The team loved reading your review and of course look forward to the opportunity... More 

Maidenhead, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stayed just one night for a concert in town. Genuinely helpful and friendly staff throughout and very efficient. The hotel is in a quiet spot within easy walk of the Cardiff city centre and the Cardiff Bay development. Comfortable and functional. Plan to return when the weather is warmer and we can explore the area.

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear 727michaelt It's great to hear that you enjoyed your short stay with us. I would certainly recommend choosing a couple of nights next time which will give you more time to be able to visit lots of this fantastic City! Keep an eye on the IHG website for special offers. Kind Regards Karen Matthews General Manager More 

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Additional Information about Holiday Inn Express Cardiff Bay

Address: Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#12 Family Hotel in Cardiff
#18 Romantic Hotel in Cardiff

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