As 3 star hotels go this one is a cat above the rest. The rooms overlook the dock of the bay and make for a fantastic evening stroll. The bay area is an easy walk and the hotel also offers a cooked breakfast and not continental only which is the norm for this type of hotel. The staff are very...
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Dear Richardnailor
Thank you so much for taking the time to write such a lovely review - and I know I am biased, but must agree that we have one of the best locations in Cardiff - and a very friendly team waiting to welcome you back!
Kind Regards
Karen
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Lovely hotel for 1 night, perfect Holiday Inn Express. Nice big, clean room! Brilliant location, walking distance to Red Dragon Centre, Millennium Centre and Train Station for Cardiff City Center. Helpful staff, no faults!
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Dear Joanne S
Thank you for taking the time to review us and I'm delighted that you found our hotel to be so convenient and the team here helpful.
We look forward to welcoming you back soon!
Kind Regards
Karen
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Stay here quite a few times a year and it never fails to deliver . I am PCR Platinum so stay in quite a few IHG properties through out the year , this is the only HIX I stay in , cant praise it enough . The staff are always polite and friendly and nothing is too much trouble .
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Dear Sterlingsteve
Thank you for leaving such lovely comments on our hotel. We do pride ourselves on customer service and I'm delighted that you agree!
We look forward to welcoming you back in the near future.
Kind Regards
Karen
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My wife and I have been coming to the HIE in Cardiff Bay every couple of months for the past five or so years, and it is one of our favourite places to stay. We generally pay between £65 and £85 pn online, which (including a pretty good breakfast buffet) represents excellent value for money. The staff have always been...
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Dear mrburb
I'm so pleased that you feel that this is home from home for both of you and that you find the hotel such good value for money and just wanted to say thank you for taking the time to put this in such a lovely review for us.
We look forward to welcoming you and your wife again...
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title says it all really, very basic. basic breakfast. basic everything. room a little noisy for us, we could hear everything going on in neighbouring rooms. bed felt like jelly! very weird to sleep in. Good I guess for what you pay for but id rather pay a little bit extra and have a decent breakfast, more comfortable rooms to...
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Dear Frost16
Thankyou for taking the time to write a review of our hotel and although you did not find the bed to be as comfortable as expected I'm delighted that you found us overall value for money.
Kind Regards
Karen
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We have stayed here many times in the last few years, so I thought it was about time I gave them a review. We stayed in December and paid £85 for one night which includes a free breakfast. The breakfast used to be very basic, but as time has gone on it has become more substantial and now includes bacon...
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Dear Scoa
Thank you for your for leaving us this review and I'm delighted that you will continue to stay with us in the future.
Our Free breakfast was a new addition in August this year, and although we don't serve bacon we will continue to offer our continental breakfast along with selected hot items which include the sausage, egg...
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Thank you to all the staff at Holiday inn express.
a particualr outstanding member of the Team is Lewis, who helped make suggestions of where to eat etc and various locations.
everyone was extreamly pleasent there, and nothing is too much trouble for them. Real joy that everyone on the front desk is Welsh/English and not Far Eastern European, as...
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Dear Alexellie
Thank you for leaving such lovely comments with regards to the team here at the Hotel - I'll certainly make sure that these are passed on.
I agree, we have one of the best locations - ideal for venturing into both the City Centre and Cardiff Bay.
Kind Regards
Karen
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I use this hotel a lot for my business trips to Cardiff, Catherine and Kerry Ann are always very pleasant and abliging. it is perfectly situated to explore either Cardiff Bay or Cardiff City Centre both being about a 10-15 minute walk. The rooms are clean and tidy with Flat Screen televisions, radio facility and adequate bathrooms with showers. Breakfast...
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Dear PAButo
Thank you for taking the time to leave such lovely comments about our Hotel. I am very lucky to have such a great team here - who look forward to welcoming you back soon.
Kind Regards
Karen
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The hotel is fine but at this time of the year it is a bit to far from the city. If it rains or at this time of the year a cold wind is blowing the 20/25 min. walk is a bit to far. The road is flat all the way in to city.
The walk to Cardiff Bay is...
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Dear Logan
I'm glad that you enjoyed your recent stay with us and that the team here were able to look after you. I'm sure you know only too well about the good welsh weather, so fingers crossed when you return in the summer that the sun will be shining over Cardiff Bay!
Kind Regards
Karen
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Our family stayed here for one night when touring around Cardiff and we were pleased. The hotel room was clean and comfortable, and the staff was courteous and helpful. We walked from the hotel to the downtown area (Cardiff Castle and Millennium Stadium). It was about a 15 minute walk, and was super easy. We could have reached Cardiff Bay...
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Dear Sherri M
Thank you for taking the time to leave us a review. The hotel does have a fabulous location which makes it a perfect base to explore Cardiff City Centre as well as Cardiff Bay area - and there is so much to see and do of course!
I'm glad that our Free Breakfast met your needs -...
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