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All 82 Cardiff hotels

Holiday Inn Express Cardiff Bay

3.0 of 5 Hotel   |   Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Ranked #18 of 82 Hotels in Cardiff
A recent review
4 of 5 stars reviewed 2 days ago
shadi63 Vancouver, Canada
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428 reviews from our community

Traveler rating
    119
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    97
    29
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Vancouver, Canada
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good, comfortable and clean room. located in a quiet location near cardiff bay with plenty of restaurants and an entertainment complex within walking distance. Cardiff city centre was also within walking distance. Continental breakfast standard fare and just okay. Staff very friendly and courteous. would definitely stay again.

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folkestone
Contributor
17 reviews 17 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights. I was very impressed with the staff in this hotel. They were extremely friendly and very helpful. Given that I was staying there during the NATO Summit the place was really heaving and yet they dealt with us in a very clam, efficient manner. Nothing seemed to be too much trouble. I particularly was... More

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Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is ideally located between Cardiff City Centre & Cardiff Bay with both in walking distance. The room was good, cleaned daily and the bed was comfortable. The staff are friendly and welcoming. Breakfast was of a continental style apart from sausage, scrambled egg and beans but can be busy so be prepared for that. Would definately return here... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Stevetarn2014 We hope to see you back soon! Kind Regards Karen Matthews General Manager More

Strood UK
Top Contributor
52 reviews 52 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here three nights for work. Rooms clean and comfortable. Staff are excellent, 5*. Helpful friendly and very accommodating. The location is 15-20 minutes away from Cardiff bay and town centre. There is a bar restaurant only a stones throw away, that serves good food and beer. I've stayed in HIE's in Lincoln and found the breakfast good. The breakfast... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Hayzeebloke Many thanks for this great feedback. I'm immensely proud of the team here at the hotel and it's always great when our guest's recognise them too! I'm not sure what hot options the hotel in Lincoln were offering, however as a Holiday Inn Express we do include a continental with hot favourites of sausage, scrambled eggs and baked... More

Chorzow, Poland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location, close to the city, only £5 for the car parking which was very good. Room nice, clean just find kettle and hairdryer not in the good place, hided next to the desk (could be more visible). Very comfortable beds.Generally staff nice and friendly. No good impression on the check in, when we arrived staff did not notice we... More

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Fiolkaa Thank you for taking the time to write this valuable feedback for us. I'm really sorry that you didn't get the normal warm welcome on which we pride ourselves - and will certainly make sure that the team are aware of this for future! I hope you enjoyed the rest of your time in Cardiff - let us... More

Stourbridge, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is ideally located to access the City and the Bay area. We left the car in the car park and did not use it again until we left three days later. Everywhere is within walking distance so apart from the £5 per night car park charge it was good value. Room was very clean, but a little on... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Elaine P Many thanks for your great review. Let us know the next time you are planning to visit so we can say thank you in person and perhaps find out how we can make your next stay worthy of 5 stars!! Kind Regards Karen Matthews General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was just perfect, the service is very good. We came from London to escape from the busy city and to celebrate our anniversary! On our second night when we arrived back to our room there was a nice card from the manager and the team, and last day the housekeeping manager, Miss KAY, knocked on our door, and... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Chira T We can't wait to welcome you back! Delighted that we helped to make your anniversary even more special! Best Wishes Karen & the Team Holiday Inn Express Cardiff Bay More

Cardiff, Wales, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed one night and the price was great only £50 which included a cooked buffet breakfast, the breakfast was ok but nothing special, room was great and clean, nice comfy bed, staff were friendly and helpful. 10 minute walk into Cardiff bay or £4 for a taxi.

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Tracey M Great to hear that you enjoyed your time with us - it's made our day reading a 5 star review! Thank you and hope to welcome you back soon Karen Matthews General Manager More

norfolk
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the title says, it's my first time staying with HI, so I didn't know what to expect, but it was great. When we arrived, I was in a bit of a state as we'd had a bad journey in the car, but the receptionist was so friendly it made me feel better. She explained how to use the free... More

Was this review helpful? Yes 1
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear dellygwin I'm delighted to read such lovely comments, especially from an experienced traveller as yourself. If you are back with us again, let us know if you need some additional hangers as we always have spare available if needed. The summer holidays have been an extremely busy time for us and many of our guests take advantage of our... More

Bridgend, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here last night with my family for dads 70th birthday. Staff were really friendly and helpful, room was clean and a tidy size. Within walking distance to the bay. Would definitely stay here again.

Was this review helpful? Yes 2
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear stolzie Happy birthday to your Dad - I do hope that he enjoyed the celebrations. Thank you for finding the time to review your stay with us and for your really kind comments. We look forward to welcoming you back to the hotel again soon. Kind Regards Karen Matthews General Manager More

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Additional Information about Holiday Inn Express Cardiff Bay

Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales

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