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Holiday Inn Express Cardiff Bay

#15 of 80 Hotels in Cardiff
Certificate of Excellence
3.0 of 5
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Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Holiday Inn Express Cardiff Bay
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Ranked #15 of 80 Hotels in Cardiff
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
andrewpaul22 Llanelli, United Kingdom
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Llanelli, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed in may 2 adults one child for one night we were going to lanzarote and parking at cardiff airport lovely evening meal not to pricey ok english brekkie no bacon tho but you could eat as much as you would like plus couissants cereal etc coffee tea infusions etc pleasent rooms freindly staff really enjoyed we are going back... More 

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High Wycombe, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel does what it says on the tin. Nothing special but ok. Service was excellent and the choice of food at breakfast was typical express fayre. The staff were very friendly and helpful. The choice of draught beer was limited to say the least but ok if you like Carling and Smoothflow something or other. Not to my liking... More 

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Midsomer Norton, United Kingdom
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to Cardiff for the weekend to spend some serious time Dr Who-ing. The hotel was ideally placed for this - 10 minutes or so to the Millenium Centre (where our coach tour left from), slightly further to Mermaid Quay (more restaurants etc than you could ever possibly want) and about 20 minutes to the Dr Who Experience. We... More 

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SanFrancisco Bay Area
Level Contributor
147 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a nice budget hotel. The rooms are small with a double bed and a fold out sofa. The bathroom is larger that I expected. Room was clean but a bit worn (carpet, furniture, mattress felt a bit lumpy) Full hot breakfast included. Super close to The Dr Who Experience. A fine choice for an overnight.

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Ebberup, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at the holiday inn express in cardiff bay during a short break. The hotel was basic but nice and the staff were friendly. The room was clean and the facilities were good. The breakfast in the morning was a bit chaotic and we had to wait a while for the hot counter to be re-filled, the choice... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Zoe H, Thank you for your review following your recent stay with us. I am glad the location was suitable for your needs, and it's great to read you found the staff to be friend;y, I hope we can welcome you back on your next visit, Many thanks, BarryP GuestServicesManager More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful. Only 5 minute walk to mermaid bay! Buffet breakfast was lovely had lots of variety especially as me and my Daughter a fussy eaters haha. Definitely recommend although the bottled beer was a little on the expensive side

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear CharlotteA Thank you for you review following your recent stay with us, we are very lucky with our location, giving easy access to both the city centre and the bay. I hope you both enjoyed the Dr Who experience, and spotted a few locations from the series in the area. Many thanks, BarryP GuestServicesManager More 

Bridgend, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful one night stay all round. From the lovely warm welcome to the spotlessly clean room, and lovely warm croissants and tasty sausages for breakfast. The staff were all lovely, and a credit to the hotel. Its how a guest expects to be treated but doesn't very often get that well treated in other hotels. Thank you all very much.

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear JaneB, Thank you so much for taking the time to leave such a lovely review of your recent stay with us. The team were so pleased to read your review. Many thanks, BarryP GuestServicesManager More 

London, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Very comfortable stay with helpful courteous staff at reception. At breakfast there was an especially happy nice gentleman clearing the plates and greeting people. Dine early for breakfast to ensure a seat in the breakfast area of the hotel.

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear JasonB Thank you for your review following your recent stay with us, and your lovely comments regarding the team. We hope to see you next time you are visiting Cardiff, Many thanks, BarryP GuestServicesManager More 

Bodmin, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here to attend a concert at the motorarena in the town centre. only 10/12 min walk from hotel. Room very good,coffee tea extra avaliable, a little tired in places eg:the shower tray but lovely and clean. All staff were very friendly and couldnt help enough!! On the wharf so nice view outside if you are on that side. Excellent... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Cmss D, Thank you for your lovely review following your recent stay with us, its great to hear you found the staff friendly, and our location was suitable for your needs while in Cardiff. I hope we can welcome you back soon. May thanks, BarryP GuestServicesManager More 

Rowlett, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Only stayed here for a night-- but prior to coming to this lovely place, my best friend and I stayed at the Nomad Hostel and had a horrible experience and the staff at Holiday Inn Express was absolutely wonderful and took us in with open arms. They immediately gave us coffee and breakfast and had our room ready hours before... More 

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Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Kelsey P Thank you so much for your fabulous review and kind comments. We hope you enjoyed the rest of your travels and look forward to welcoming you back the next time you are planning a trip to Cardiff. Kind Regards Karen Matthews General Manager More 

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