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Holiday Inn Express Cardiff Bay

#17 of 80 Hotels in Cardiff
Certificate of Excellence
3.0 of 5
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Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Holiday Inn Express Cardiff Bay
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Ranked #17 of 80 Hotels in Cardiff
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
johndI1060CQ Irvine, United Kingdom
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524 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Irvine, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Chose this hotel for a one night stopover in Cardiff on a business trip. Located in Cardiff Bay with plenty of parking (£5.00 charge) and this was the main reason why I chose this over a city centre hotel where parking would be a real issue. Had some issues finding the hotel using both car and phone Sat Navs but... More 

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Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not unlike premier inn excellent staff nice bar area limited selection of drinks Excellent location if you are visiting the Bay Area everything is walkable Including the city centre some areas of the hotel are a little worn such as stairways marks on walls nothing a good painting session wouldn't sort out the breakfasts are okay but not to the... More 

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Hove, Susse
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lucky that the rail strike was suspended as we were able to stay at the Holiday Inn in Cardiff. I had to ring the hotel before our stay & spoke with Barry who was fantastic with ideas should the rail strike have gone ahead. On arrival we were greeted by Sam the receptionist who I have to say was so... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff are welcoming and extremely helpful. Breakfast is brilliant, aided by the hardest working man ive ever seen in a hotel, what a gentleman he is. Total credit to you. Everywhere is spotless. Such a lovely touch of the free hot drinks machine. I have stayed in some higher end hotels and not had this kind of service ever.... More 

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Llandrindod
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An overnight stay on the bay with the kids and can't fault anything apart from the scrambled eggs !! Check in was efficient and friendly , having arrived a little early we were offered drinks and the breakfast area staff member , Waldek ( ? ) gave the kids a bag of old bread to feed the ducks outside. The... More 

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Oxford, United Kingdom
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff are very welcoming and helpful during our stay. The morning breakfast guy is an absolute credit to your team, he is very hard working and friendly! Also enjoyed your unlimited tea/coffee machines! Rooms are very clean with pretty bed lights and comfortable shower. The view of the lake outside our window was also fantastic. Perfect location as only... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here 23rd May. Perfectly located next to the bay! The staff there are brilliant! They are ten times better than some top hotels I've been to in London. A special mention for Sam (the lady on reception) who advised a great Indian for my boyfriend and I to go to (Duchess Of Delhi South Asian Restaurant & Bar). The... More 

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Halesowen, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and partner stayed the night last night at this hotel and we thoroughly pleased with our stay. Upon a busy check in, a particular staff member Michael (who seemingly was our own personal assistant for the weekend) stepped in to help and checked us in efficiently, was so friendly and extremely helpful. He talked through areas in Cardiff we... More 

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Cymru / Wales
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, spacious and quiet rooms - typical corporate 'stamp' but decent wifi, air con, etc and the staff were welcoming and helpful. Free breakfast and tea and coffee in the lounge area (comfortable and spotlessly clean at all times) a bonus. Not particularly well located for public transport but a flat and easy walk into town or down to the... More 

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Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked in 2 nights so my partner and I could attend the Dr Who experience. Great location, comfortable rooms and friendly, helpful staff. We could walk everywhere we needed to go, plus the train station was close by for trips to the city. A lovely quiet area. Breakfast was included, however I stuck with the continental breakfast. The only down... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Bookworm3218 Thank you for your review of your recent stay. It's lovely to read you enjoyed the hotels location, and its proximity to the Bay and City Centre, Although a long journey, I hope we get ot welcome back to the hotel soon Many thanks, Barry P Guest Services Manager More 

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