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Holiday Inn Express Cardiff Bay

#15 of 80 Hotels in Cardiff
Certificate of Excellence
3.0 of 5
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Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Holiday Inn Express Cardiff Bay
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Ranked #15 of 80 Hotels in Cardiff
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
callcrookie Oxford
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548 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night ahead of the British Speedway Grand Prix and were afforded a warm welcome by the reception staff. The hotel provides an experience exactly as you would expect from a Holiday Inn Express. The room we stayed in was well maintained and had comfortable beds. Breakfast was served and included a good range of foods.... More 

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Burton on Trent
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

One night business trip and stayed at this hotel. Good location, easy to find and good parking. Clean and modern hotel it is a short walk to Cardiff Bay. The rooms are as you would expect but it's the staff who stand out. Each one I came across was so helpful and pleasant. So refreshing!

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Llanelli, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a problem with our room, Tony tried his very best to solve this situation for us while another staff member was extremely unhelpful and offhand with us. I won't mention his name but management are fully aware of the situation. Barry was also excellent and gave the customer service that we would have expected. Also Waldek at breakfast... More 

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Llanelli, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

stayed in may 2 adults one child for one night we were going to lanzarote and parking at cardiff airport lovely evening meal not to pricey ok english brekkie no bacon tho but you could eat as much as you would like plus couissants cereal etc coffee tea infusions etc pleasent rooms freindly staff really enjoyed we are going back... More 

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High Wycombe, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel does what it says on the tin. Nothing special but ok. Service was excellent and the choice of food at breakfast was typical express fayre. The staff were very friendly and helpful. The choice of draught beer was limited to say the least but ok if you like Carling and Smoothflow something or other. Not to my liking... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear AlanC, Thank you for taking the time to leave a review following your recent stay, and in particular for the mention of the staff, I hope we can welcome you to the hotel when you are next in Cardiff, Many Thanks, BarryP GuestServicesManager More 

Midsomer Norton, United Kingdom
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to Cardiff for the weekend to spend some serious time Dr Who-ing. The hotel was ideally placed for this - 10 minutes or so to the Millenium Centre (where our coach tour left from), slightly further to Mermaid Quay (more restaurants etc than you could ever possibly want) and about 20 minutes to the Dr Who Experience. We... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Rhyssmum Thank you for taking the time to leave a review following your recent stay. It's great to read the hotel was suitable for your needs with regards to the Doctor Who experience, It's great to hear you found the staff to be friendly and helpful. Many thanks, BarryP GuestServicesManager More 

SanFrancisco Bay Area
Level Contributor
150 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice budget hotel. The rooms are small with a double bed and a fold out sofa. The bathroom is larger that I expected. Room was clean but a bit worn (carpet, furniture, mattress felt a bit lumpy) Full hot breakfast included. Super close to The Dr Who Experience. A fine choice for an overnight.

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear ReneeC08, Thank you for your review following your recent stay, I hope we can welcome you back to the hotel on your next journey, Many thanks, BarryP GuestServicesManager More 

Ebberup, Denmark
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at the holiday inn express in cardiff bay during a short break. The hotel was basic but nice and the staff were friendly. The room was clean and the facilities were good. The breakfast in the morning was a bit chaotic and we had to wait a while for the hot counter to be re-filled, the choice... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Zoe H, Thank you for your review following your recent stay with us. I am glad the location was suitable for your needs, and it's great to read you found the staff to be friend;y, I hope we can welcome you back on your next visit, Many thanks, BarryP GuestServicesManager More 

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful. Only 5 minute walk to mermaid bay! Buffet breakfast was lovely had lots of variety especially as me and my Daughter a fussy eaters haha. Definitely recommend although the bottled beer was a little on the expensive side

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear CharlotteA Thank you for you review following your recent stay with us, we are very lucky with our location, giving easy access to both the city centre and the bay. I hope you both enjoyed the Dr Who experience, and spotted a few locations from the series in the area. Many thanks, BarryP GuestServicesManager More 

Bridgend, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful one night stay all round. From the lovely warm welcome to the spotlessly clean room, and lovely warm croissants and tasty sausages for breakfast. The staff were all lovely, and a credit to the hotel. Its how a guest expects to be treated but doesn't very often get that well treated in other hotels. Thank you all very much.

Was this review helpful? Yes
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear JaneB, Thank you so much for taking the time to leave such a lovely review of your recent stay with us. The team were so pleased to read your review. Many thanks, BarryP GuestServicesManager More 

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