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Holiday Inn Express Cardiff Bay

#14 of 80 Hotels in Cardiff
Certificate of Excellence
3.0 of 5
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Longuiel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Holiday Inn Express Cardiff Bay
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Ranked #14 of 80 Hotels in Cardiff
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
TheEvertonians Wirral
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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  • English first
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  • German first
  • Italian first
  • Spanish first
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  • Mar-May only
    (145)
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Wirral
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On arrival we received such a warm welcome, it was lovely. Rooms nice and clean. Staff couldnt be helpful enough, provided maps and pointed out the area we were visiting. Breakfast basic buffet but something for everyone and such a happy chap was working, even gave us places to visit in his home of Poland, great guy. Even though we... More 

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South West
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As frequent visitors to Cardiff we normally stay at the Premier Inn but tried this one as a change... We were welcomed at check in by Barry,s lovely smile and his friendly nature. Our room was as expected for a holiday inn but was very clean. Breakfast was good, was busy but items were well stocked by the busy helpful... More 

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Portsmouth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I asked for a quiet room and that's exactly what I was given. Room was basic, but clean and comfortable. Breakfast was more than adequate. Reception staff efficient. I can't see any reason to pay more, when this modestly priced hotel ticks all the boxes. Credit where credit is due - well done HIE.

Was this review helpful? Yes 1
Saffron Walden, United Kingdom
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

All you would normally expect from a Premier Inn: no frills, but clean, comfortable, with TV, wifi, good shower, and breakfast facilities. We travelled as part of a group of 7 and were taking full advantage of the Cardiff nightlife, so we were a little lively: the hotel catered to our every request whilst ensuring that we behaved ourselves. Professionally... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear RockyJonnyB Thank you for your review following your recent stay with us, I am glad that you and your group enjoyed your time in Cardiff, I hope we get to welcome you back to the hotel soon. Yours, BarryP GuestServicesManager More 

Abergavenny
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel provided everything expected in a chain hotel.Our room was clean and neat,we had coffee/tea supplies in the room.There was a good television,Wifi(free),plenty of mirrors,and the lighting was very good.We even had a good view of the Atlantic wharf below our third floor window. Breakfasts were well served,adequate,if not very exciting,and service was good. It was disappointing that there... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear JoyceC Thank you for your review following your recent stay with us, I hope we get the opportunity to welcome you back to the hotel soon. Many thanks, BarryP GuestServicesManager More 

Delft
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a week at the Holiday Inn Express in Cardiff Bay, and really enjoyed it. The location is quite convenient for exploring Cardiff. Just a few minutes walking puts you either at the water of Cardiff Bay (and all the shops/restaurants/National Assembly). It is also on the Bute East Dock, which gives it very pleasant water frontage. The somewhat-sketchy... More 

Was this review helpful? Yes 1
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear BelgoNederAmi Thank you for taking the time to leave such a full review following your time with us, It's great to know the hotels location was suitable for your needs, I am sorry you experienced some difficulties with the wi-fi during your stay. I hope we get the opportunity to welcome you back to the hotel soon, Many thanks,... More 

Cheshire, Uk
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked into the hotel, we couldn't fault a thing. All staff we encountered were friendly and helpful. Great check in experience - good directions to the Bay (10 mins) and the City Centre (15 mins) and advice about different attractions in the area. At breakfast Waldeck is superb, works really hard, can't do enough for you.... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear SocksAndSandals, Its great to read that you enjoyed your time with us, and for awarding us 5/5. I hope we will see you at the hotel again soon. Many Thanks, BarryP GuestServicesManager More 

Scotland
Level Contributor
254 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly and welcoming staff-Special mention for the Polish gentleman in the restaurant -such a warm ,cheerful person who works his socks off ! and to the reception staff- Great information given on check in regarding directions,shopping ,restaurants etc.Hotel is situated in a quiet residential area not far from the Red Dragon Centre (airport bus stops here) and a 10... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Visit09 Thank you for such a wonderful review. I hope we see you again soon, Many Thanks, BarryP GuestServicesManager More 

Maesteg, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went there last October as we were going to see a show in the Millenium Centre, its in walking distance to the bay, but due to the weather we decided to get a taxi. The rooms were nice and clean and a good size the buffet breakfast was reasonable and the price of the stay is not expensive. As we... More 

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Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Thank you NeilP for your review. With lots of exciting shows coming up at the WMC, I hope we can welcome you back to the hotel soon. Many Thanks, BarryP GuestServicesManager More 

Redditch, United Kingdom
Level Contributor
8 reviews
4 of 5 stars Reviewed 3 weeks ago

We normally stay at Future Inn on the Bay, but were unable to book for this particular visit, so gave this hotel a go. The only minus was that the breakfast choices in the hot food could have been more varied, as there was only sausage, beans & scrambled egg on offer. There was plenty of continental style though. Apart... More 

Was this review helpful? Yes
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear TopCatRed, Thank you so much for your lovely review, the team were delighted to hear your comments, Kay and Katie in particular. I hope we get the opportunity to welcome you again soon. Many Thanks, BarryP GuestServicesManager More 

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