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All 81 Cardiff hotels

Sandringham Hotel

2.0 of 5 Hotel   |   21 St Mary Street, Cardiff CF10 1PL, Wales
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Sandringham Hotel
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68%
Ranked #26 of 81 hotels in Cardiff
A recent review
5 of 5 stars reviewed 6 days ago
TaylorWheeler London, United Kingdom
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337 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This has been the 4th time staying at the Sandringham. Everytime the staff are very friendly and the breakfast is great. You can have a full English breakfast or for just £2.00 double up for a larger full English breakfast. In addition there is toast, a range of cereals, fruit and juices to set you up for the day. The... More

Was this review helpful? Yes 1
SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you so much for your five star review. It is always a pleasure for us to see you. I am so grateful to you for writing your comments. Hopefully as you say we will welcome you again in the future. Kind regards, Simon More

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed 1 week ago

When I arrived for a one night stay around my initial concern was noise. Fortunately we had a room in the back and it was fine. Yes, the rooms a little run down but the beds were comfy and the water hot. Breakfast was nice and the staff friendly. If you are after basic and comfortable in the town centre... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you Matt for your review and for choosing to stay with us. We are a family run business competing against the big chain hotels. I am very glad that you have felt comfortable and enjoyed your stay. Hopefully we will see you again. Kind regards, Simon More

barry
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the hotel on Friday evening excellent smack bang in St Mary street. First thoughts were going to be noisy due to the location but nope we were at the back of the hotel and didn't here a thing. Reception staff very pleasant and helpful. The rooms were nice and clean and tidy and the beds were nice and... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you so much for your wonderful review. I am really pleased to read that you have thoroughly enjoyed your stay. I am grateful to you for taking the time to let others know by writing these comments. Hopefully we will welcome you again in the future. Kind regards, Simon More

Builth Wells, Wales, United Kingdom
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Sandringham Hotel on a Saturday night, was expecting it to be quite noisy as it is situated in St Mary Street a busy street in the capital, but was pleasantly surprised. I have just had an operation in hospital and asked for a first floor room as i cannot manage stairs very easily, the staff were... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you very much for your lovely review. It is very much appreciated. It was an absolute pleasure for us to meet you and I am delighted to read that my colleagues looked after you. Hopefully one day we will welcome you again. Kind regards, Simon More

South West
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel, in St Mary Street, is perfectly positioned for the train station, sites, activities, pubs and restaurants. My room (304) was single with a single bed and although small, perfectly adequate. The separate bathroom (with shower) and toilet were spotlessly clean. Unfortunately the same cannot be said about the carpet and net curtains which could both do with cleaning.... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am very happy to read that you have enjoyed your stay. We are currently upgrading carpets in some rooms and I will pick up the other issues mentioned. Hopefully we will welcome you again soon. Kind regards, Simon More

Trefeglwys, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Yes, shabby, but soooo clean, and the staff are superb. Bed and sheets super crisp and clean, bathroom extremely clean and best of all, really quiet. Central Cardiff and only £35 per night mid week. Breakfast one of the best I've ever had and the service was second to none. Will definitely stay again, as will my colleague. FABULOUS!

Was this review helpful? Yes
SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you so so much for your review. I am really pleased that we have made you both feel welcome. I was away last week so I am glad the team have kept up the good work. Thanks to you for taking the time to write your comments. It does help. Kind regards, Simon More

Williamsburg, Virginia
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a couple of nights, and it was a good budget option in the area. The staff is super friendly and helpful, and the location is perfect, but the actual facility is in need of major work. The beds were a bit uncomfortable (2 nights was my limit!), and the walls were peeling. It was also pretty... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am very pleased to read that you have enjoyed your stay. I do apologise about the lack of water coming out of the hot tap. The tap has now been replaced. I am glad that you were happy with our actions. We honestly do try. Hopefully we will welcome you again. Kind... More

Carnoustie
1 review
4 of 5 stars Reviewed 4 weeks ago

On the positive side - Great Location, great staff, very friendly and helpful, great breakfast, great price, our rooms were clean and everything worked. The negatives - The stairs, possibly the lack of a residents bar but they have the jazz bar downstairs. Apart from that our group thoroughly enjoyed our stay. This is not a modern, boutique hotel but... More

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SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you Mr D for your lovely review. Everyone of your party was a pleasure to deal with. We all thoroughly enjoyed the weekend. It was a lovely atmosphere. I am glad you have enjoyed your stay and hopefully as planned we will welcome you and your party once again next year. Kind regards, Simon More

1 review
3 of 5 stars Reviewed 4 weeks ago

Right the negatives. We were in room 308, which is up four flights of stairs, this would exclude anyone with mobility problems as there is no lift, the toilet seat was broken as was the shower and the toilet flush was loose. I think the whole hotel could benefit from a modern makeover. Now on to the positives, the room... More

Was this review helpful? Yes
SimonSandringham, Owner at Sandringham Hotel, responded to this review

Thank you both for staying with us and for your lovely review. We do as you say have no elevator but we have rooms on lower floors which can be requested. We have repaired the toilet seat and flush but I apologise that this was not done before arrival. The showers on the top floor are brand new and are... More

north wales
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Bedroom tatty to say the least.Duvet well used and worn would have made a good dog basket liner.Bathroom was not clean.I know it,s a two star,I would like too know who gave it two stars.Good position .All reviews say the same ,why don,t you do something about

Was this review helpful? Yes 1
SimonSandringham, Owner at Sandringham Hotel, responded to this review

I am very sorry that we have not impressed you on this occasion. We are graded by Visit Wales. We do buy new duvets regularly so I am sorry that you did not feel yours was up to standard. We honestly do listen to comments and I act on them where I can. I have replaced the duvet in the... More

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Additional Information about Sandringham Hotel

Also Known As:
Sandringham Hotel Cardiff
Sandringham Hotel Cardiff, Wales
Address: 21 St Mary Street, Cardiff CF10 1PL, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#18 Family Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandringham Hotel 2*
Official Description (provided by the hotel):
The Sandringham Hotel is a well established family run Hotel with good service and friendly atmosphere. It is situated in the heart of the City of Cardiff and only a few minutes walk from the many Shopping Malls and Arcades, of which the City is justly proud; and, just a 'long pass' from the famous National Rugby Stadium. ... more   less 
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