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All 81 Cardiff hotels

Sandringham Hotel

2.0 of 5 Hotel   |   21 St Mary Street, Cardiff CF10 1PL, Wales
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Ranked #28 of 81 Hotels in Cardiff
A recent review
4 of 5 stars reviewed 3 days ago
Donna020 Darlington, United Kingdom
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390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darlington, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Booked hotel for a short break with my son. Hotel is very central, a little tired décor in the hallway but our twin room was very nice and spacious. The staff are all very friendly and welcoming. Our lady at breakfast was very nice and was very helpful on helping us decide on the best places to visit, food was... More

Review collected in partnership with this hotel

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your wonderful review. It was a pleasure welcoming you both and I will pass on your comments to the breakfast staff. I hope we will see you again soon. Kind regards, Simon More

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

You cannot get closer to the centre of Cardiff than at the Sandringham. Good quality clean room with plenty of facilities available. Would recommend as a good base to explore Cardiff from. Easy to explore the various sights of Cardiff and a good concierge service.

Review collected in partnership with this hotel

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Christopher for your excellent review. I don't want to be repetitive with my replies but we honestly do benefit from such positive comments as we are a private hard working family. People tend to be more forgiving with chain hotels as they already have their own expectations as they may have used the brand before. So I thank... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The decor and furniture at the Sandringham Hotel might be a little old and showing its age, but it's comfortable and everything in the room works. It actually makes a refreshing change from the factory hotels, the staff are really friendly and the location is perfect. The Sandringham is just round the corner from the train station, Cardiff Castle is... More

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your review. As you say we are not a a chain hotel so to get such a fantastic review is a great help and is much appreciated. Hopefully we will welcome you again soon. Kjnd regards, Simon More

Welwyn
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Although the hotel was in town, it was only accessible really on foot unless you are disabled. The hotel is in need of redecoration and feels like the bathrooms and bedrooms havent been updated in years. The television was small, bed lumpy and the showers were only luke warm on both mornings. The full english breakfast was over cooked and... More

Review collected in partnership with this hotel

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Simon6567, Owner at Sandringham Hotel, responded to this review

I am very sorry to read that you were disappointed with your stay. I always keep a record on mattress comments and look to change them when reported by guests so I will look into this. Breakfast is usually well reviewed so I send my apologies to you that it was not up to standard on the morning you had... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A last minute trip to Cardiff meant we booked at this unknown hotel right on the main drag. Everything is slightly shabby and in need of TLC, and our room was tiny, but it worked. So handy for shopping and the Millennium Stadium and not as noisy as we had anticipated. Lovely, friendly staff, and a good breakfast.

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am very glad to read that you have enjoyed your stay and hope to welcome you back in the future. Kind regards, Simon More

Rhyl, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Too noisy, on the main drag for nightclubs - I only got 3 hours sleep, and this was midweek. Basic rooms, beds OK, a cheap room, yes, but one I won't be taking again. TV had only few channels. If you're not looking to sleep, then ok, but not otherwise.

Review collected in partnership with this hotel

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you for your review and for staying with us recently. I am very sorry to read that you were disturbed by outside noise. We do have rooms at the back of the hotel which are much quieter. I do understand your point though as our fantastic central location does mean a certain amount of street noise can be expected.... More

St. Asaph, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for one night at the Sandringham Hotel. Great location,staff through out the hotel are very nice and helpful. Room was very small,had a noisy extractor fan outside the window,and the bed needs replacing in room 112.The free wifi in your room is a bonus. Breakfast was really good with plenty of choice. Probably would stay again for a one... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review and for choosing to stay with us. I am very sorry to learn that the extractor fan caused a disturbance. It does get switched off just before ten o'clock and the chefs are in the knowledge that it must be turned off when not required. I will change the mattress on your advice.... More

Bangor, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What excellent value, centre of city, some 300 yards from bus and train station, slap bang in the middle of this brilliant capital. 300 yards from the castle and right amongst the shops, restaurants and night life. Plus a great little Jazz club attached. It is extremely well priced, very clean - admittedly a little dated but this is expected... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your wonderful review. It was a pleasure for us to meet with you and I am very glad that you have enjoyed all aspects of your stay. As a private business it helps immensely to receive such positive comments. Thank you for taking the time to write them. Hopefully we will see you again in... More

Carmarthen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In need of a refurbishment as very dated, but it was very clean and the room was roomy and the bathroom huge, Staff very friendly and accommodating. Downside to this hotel is its very noisy and the very loud music coming from the nightclub nxt door goes on until 2am, I booked this as running the Cardiff half marathon and... More

Was this review helpful? Yes 1
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am glad that you have generally enjoyed your stay. I am sorry you found it noisy outside. Saturday is the noisiest day of the week by far due to our central location. However we do have rooms at the back of the hotel which are much quieter and can be requested so... More

West Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A clean and rather dated hotel. Very friendly staff. As it is in an area where there are lots of hen parties and we stayed on a Saturday night, the street outside was very noisy, and I didn't get much sleep, which was not so good as running the half marathon the next day. Car parking at Westgate was only... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your review. I am really glad to read that you would return and that you felt our service for marathon runners was excellent. I have passed on your kind words to Alison. She has asked me to pass on her thanks and she really enjoyed meeting you. Saturday nights are by far the noisiest of... More

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Additional Information about Sandringham Hotel

Address: 21 St Mary Street, Cardiff CF10 1PL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandringham Hotel 2*
Number of rooms: 28
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Also Known As:
Sandringham Hotel Cardiff, Wales

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