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All 82 Cardiff hotels

Sandringham Hotel

2.0 of 5 Hotel   |   21 St Mary Street, Cardiff CF10 1PL, Wales
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Ranked #28 of 82 Hotels in Cardiff
A recent review
3 of 5 stars reviewed 2 days ago
tanyarees North Wales, United Kingdom
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379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Wales, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

OK ,hotel very dated ,.good value ,breakfast lovely ,staff friendly but not the place on Saturday night .Noisiest hotel ever been in ,forget sleeping next door to nightclub in the main street with all the other bars etc

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Tanya for your review. I am very happy to read that you have enjoyed our breakfast and service and feel that we are good value for money. I am very sorry however that you were disturbed by noise. This is usually confined to the weekend but due to our very central location then some noise is inevitable as... More

Canterbury, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Great central location for everything that I needed. The bus station is a 5 minute walk away, St. David's Hall literally around the corner, and the shopping centre is on the doorstep. Staff were very friendly, and the breakfast was good. The room was basic, but clean and suited my needs. The only downside to my visit was the noise.... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your lovely and very balanced review. As you say we are centrally located which can mean street noise usually at the weekends. Rooms as mentioned can be requested at the back of the hotel and are much quieter. Please make yourself known to me if you book again as I would like to say hello... More

Cornwall, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Hi! After reading the review by "Mabelsmamma" I had to put my view across... I have stayed in this hotel about 5 times and each time my room and towels have been very clean - the room is basic but adequate for my needs. The breakfast is yummy and the staff are the most friendly and welcoming you would find... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your lovely review and for staying with us when you visit Cardiff.. Your comments are very humbling and they are so nice to read. What is great is that if someone does give us a poor review somebody else very quickly gives us a good one. It is almost as if our customers are just... More

Southend-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived Sunday 7/9/14 late afternoon......staff at reception were very helpful and polite they had phoned me on the Thursday before to confirm ...well aware that the trip was a surprise for my partner as i had booked tickets for St Davids Hall ....(just round the corner) on the Sunday eve to see Ray Davies (From The Kinks)... The room... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Jasmin for your smashing review. I am very pleased to read that you have enjoyed your stay. I have passed on your lovely comments to all the staff that worked and they are very grateful to you. Hopefully we shall see you again in the future. Kind regards, Simon More

Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful reception staff. Rooms basic, but comfortable. Brilliant situation near railway station, castle and shops. Perfect for our needs and much cheaper than other hotels nearby. Staff contacted us when we had left something in the room after leaving, which I feel bigger hotels would not have done. Thank you!

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so so much for your lovely review. I am very glad to read that you have enjoyed your stay and that you were impressed with our customer service. Hopefully we will welcome you again in the near future. Kind regards, Simon More

Tarragona, Spain
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent stay at Sandringham. It’s a family run hotel, located right in the centre of town (close to train & bus stations), very convenient. I do recommend staying there. We spent 2 weeks and they made us feel like at home! We (mum & 4 year old son) slept there 14 nights. The beds were comfortable enough to have a... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Mireia for your smashing review. It is really nice for us to have guests staying for so long as we can get to know them properly. You came in everyday with a smile and it was really nice to meet you both. I hope to be able to welcome you again in the future and I will be... More

Varanasi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a family run place and more of a bed and breakfast than a hotel. The room was OK but needs refurbishment. The hot breakfast was very good and the staff were excellent, polite and always ready to help. The room was made daily, the toilet facilities were good and hot water was really hot. There was a also... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for your review and for choosing to stay with us for the six nights. It was lovely to welcome you. I promise to get the bed checked in your room as we realise this is a major part of making someone's stay comfortable. We are currently changing carpets and bathroom tiles in rooms and have recently... More

newport gwent
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have read the reviews on this old hotel and find most are expecting 4 star where it is clearly advertised as 2 ... if you book 2 star its what you should expect surely .. Yes , this hotel , is In need of refurbishment , but the service .. staff .. and breakfast makes up for it ..... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

HA HA Thanks Dave for your very nice, amusing and balanced review. Bettws is still laughing as I type my reply. It is always nice to read that guests not only enjoy their stay but also when they become a part of the nice atmosphere that is created not only by staff but by customers as well. Hopefully we shall... More

Evanston, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had to take a room here because everyplace else was booked up. Over payed for a filthy dingy room. The towels were grey and well worn. The box spring was in tatters, the bathroom floors was dirty and sticky!! I actually took hand wiped I had in my suitcase and went over every surface I might touch. You should... More

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

I am very sorry that you have not enjoyed your stay. The towels are not cleaned in house. They are done by the same laundry firm that services a five star hotel in Cardiff so I am surprised that you felt that they were not up to standard. We are a private family run business. Cardiff has one of the... More

Barcelona, Spain
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The best to point out is the location which is superb (near the castle, the shopping area and the bus station to go to the airport) and the breakfast. The staff was friendly too. We were at the 3rd floor without lift being hard to carry a 25 kg luggage. The rooms need an upgrading as other reviews state. It... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. It was lovely to meet you both and I am glad that you were satisfied with your stay. I am sorry about the poor signal of the Wi-Fi on the top floor. I have been having some issues with the internet recently but I believe it is all resolved now. Hopefully we will... More

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Additional Information about Sandringham Hotel

Address: 21 St Mary Street, Cardiff CF10 1PL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandringham Hotel 2*
Number of rooms: 28
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Also Known As:
Sandringham Hotel Cardiff, Wales

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