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Sandringham Hotel

2.0 of 5
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21 St Mary Street, Cardiff CF10 1PL, Wales
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Sandringham Hotel
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Ranked #23 of 80 Hotels in Cardiff
A recent review
4 of 5 stars reviewed yesterday
brendaw272 Sheffield, United Kingdom
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581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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    (164)
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Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

i had a great time at this hotel. The services were very good and the staff very friendly and helpful. The room was very clean and comfy with everything available that would be required, ie tea/coffee, TV, hairdryer and trouser press. The hotel is situated at a central location in the city with easy access to tourist attractions and shops.... More 

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Brenda for your excellent comments. I am very happy that you have enjoyed your stay. Hopefully we shall get to welcome you again where we can get you a room on a lower floor if preferred. I am very grateful to you for taking the time to write this review as this is our main form of advertising.... More 

Merseyside, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed from 23rd June for 3 nights, i was a surprise for my boyfriend's 50th Birthday, I asked a balloon to be placed in the room. When we arrived there was balloons and banners, a bottle of fizz waiting for us. THANK YOU SO MUCH. The hotel is so central to everything in Cardiff, literally a 2 min walk from... More 

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Adele for your stunning review. It was our pleasure to welcome you both. Everyone really enjoyed meeting you. It is great to read that you have enjoyed yourselves on such a special occasion. I hope as you say to see you again. I trust that your boyfriends "Surprise Birthday Party" was also very enjoyable. Kind regards, Simon More 

london
1 review
2 of 5 stars Reviewed 4 days ago NEW

The location is perfect but the hotel needs a complete modernisation. The decore is totally out of date. My room was really small and I did not like it. It made me feel clusterofobic. There are other hotels nearby that provide a better service at a lower price.

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you for your review I am very sorry that you have not enjoyed yourself. I do have three compact singles that some guests ask for but I can understand if it was not for you. I am surprised that you have found similar hotels in Cardiff at a lower price though as I do try to remain competitive. If... More 

London
1 review
5 of 5 stars Reviewed 4 days ago NEW

I enjoyed it. It was my first stay and I felt so familiar and at home. I wanted to book it again but, unfortunately it was fully booked. The breakfast was tasty and the people were friendly and polite. Wonderful location! I am very much likely to recommend this hotel to my friends. It is value for money. See you... More 

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Simon6567, Owner at Sandringham Hotel, responded to this review

What a lovely and charming review. Thank you so much. We try our best to make guests feel welcome so I am delighted that this was the case. Hopefully as you say we shall get to welcome you back soon. Kind regards, Simon More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

Family of five booked two rooms for a quick stay in Cardiff. Convenient to train station, clean rooms, spacious bathrooms and wonderful service. I recommend it and will use it again when we come back. Thanks!!

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Michelle for your wonderful review. I am very happy to read that you have all enjoyed yourselves and I hope as you say to welcome you back if you return to Cardiff. Kind regards, Simon More 

London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Staff. The staff are really friendly, welcoming and interactive. It was lovely to have a normal conversation, with the staff over breakfast. Cleanliness:- The hotel was clean and tidy, the decor is a bit dated. Room:- Read other reviews, our room looking over house of Fraser was noisy at night, and noisy when the street cleaners can round in the... More 

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your kind and informative review. It is very fair. I am glad that you have enjoyed most aspects of the hotel and I hope that you will choose to stay with us again. Kind regards, Simon More 

Atlanta, Georgia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sandringham lobby is on the second floor. The first floor is a karaoke bar. I was on the second floor, so I was just above it. It was loud, but I had earplugs and dealt with it. The rooms are good sized, not new, but clean. The bathroom had a tub, which was a big bonus for me. It... More 

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Simon6567, Owner at Sandringham Hotel, responded to this review

Hi Anna, Thank you very much for your review and for choosing to stay with us recently. I am very happy that you have mostly enjoyed your stay. We do have a Jazz Bar located below us that finishes by 11.30pm but these musicians are generally quiet and talented but not Karaoke style. I am not sure if this was... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great experience at this hotel. The staff were really nice and helpful. I really enjoyed my stay at this hotel. The room was clean and comfortable. Overall I would recommend this hotel to anyone who is staying in Cardiff.

Review collected in partnership with this hotel

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Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Jane for your superb review and for taking the time to write it. It helps us enormously. Hopefully we shall welcome you again in the future. Kind regards, Simon More 

Worcester Park, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

They changed our room to another building with 300 steps wothout lift, the room has half roof so low, the water changes the temperature all the time: so hot and suddenly so cold. The Bed sheets were dirty and disgusting, I have pictures to prove that. And everything for 65£. The worst hotel in Cardiff.

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Swansea, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Clean and comfortable room, adequately equipped with hospitality items. Staff very friendly and helpful, choice and service of breakfast was excellent . Unfortunately, no lift in hotel meant that negotiating steep / narrow staircases was problematic and very tiring. I would recommend this hotel for it's friendliness, central location and low cost.

Review collected in partnership with this hotel

Was this review helpful? Yes
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. It was a pleasure for us to meet you both. I am very happy to read that you have enjoyed your stay. I do understand your point about the stairs. Guests can request rooms to be located on lower floors if available and we will assist with luggage if required so hopefully this... More 

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