We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cardiff

4.0 of 5 Kingsway, Cardiff CF10 3HH, Wales
Hotel website
Special Offer
Summer Sale - Save 33%
#12 of 82 hotels in Cardiff
1,403 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Hilton Cardiff
Professional photos View all
Browse nearby
Hilton Cardiff
  • Overview
  • Reviews (1,403)
  • Photos (289)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (319)
  • Location
  • More
Save Saved
You added Hilton Cardiff to your Saves list
true
Write a Review

1,403 people have reviewed this hotel

Traveler rating
    606
    470
    216
    75
    36
See reviews for
191
557
77
312
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here on business in July and from the friendly staff who whisk your car away to the friendly front desk staff you feel welcomed all the time. The Hilton breakfast is something that colleagues talk about in a positive way.........I always like staying at this hotel. The rooms are very spacious and have everything one could need. Good... More

Was this review helpful? Yes
Bristol, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again we visited this lovely hotel. This time to celebrate our wedding anniversary. There was an issue about the price we paid but when I rang and spoke to Jan he was very courteous and sorted out my query in record time and without any hassle. I was able to thank him personally as he served us when we... More

Was this review helpful? Yes
Mooloolaba, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overnight stay in Cardiff and chose the Hilton as an Honors member. The hotel is of a good standard, rooms very clean. Breakfast excellent with a wide choice to satisfy for everyone. Last night there was a wedding party on and staff failed to contain the noise which went on to 1:40am. Poor management and judgement spoilt our stay.

Was this review helpful? Yes
Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Cannot fault the overall experience we had. The hotel is centrally located and was easy to find with satnav and even on a Friday afternoon the traffic in the city didn't delay us. on arrival the staff were very friendly and helpful as they were all weekend. the rooms were clean and the bed very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed on a Friday and Saturday night, and booked through a third party website, so effectively on a leisure rate (even though I was working). But still over £120/night, and l got charged an additional £20 per 24hr period for parking, and come on guys, £4.40 for a small bottle of beer..? That's a lot even when your expense account... More

Was this review helpful? Yes
San Carlos, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I booked this hotel on the last night a rather luxe trip to the UK. I expected the usual quality I get from the Hilton brand. Instead, we were put in a room that had both loud hallway noise -- maids banging their carts into the walls and door near the room, elevator nearby -- and loud nighttime noise from... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Carrieres-sous-Poissy, France
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall this is an excellent hotel but there were a few shortcomings in our most recent stay which made me downgrade my review this time. This is an expensive hotel so the service needs to reflect the price paid. This time, we had as is usual an executive room but when we arrived the toilet flush was not working correctly... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I stayed in Hilton for more than 2 weeks for a business trip. It is in a good location, the room is clean,spacious and well equipped. However, the staff service is really terrible - from the reception for the check-in to the restaurant or room service. Reception and room service, although not optimum, I can understand that being having to... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Amazing stay, would definitely recommend. Rooms are great, got a room higher up so had a great view. Service is also brilliant. The only problem is they charge £15 for wifi, which is crazy. No on charges for wifi anymore! Hilton should definitely not!!!!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Boston, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Just was in for the weekend to tour the Roman Ruins and castle. It is an excellent location, and was well staffed for service. The hotel was full, but was not overcrowded. Very nice stay. The room was very clean but the mattress was a bit saggy. The bath was very spacious. Great nights sleep.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hilton Cardiff, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Cardiff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cardiff 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Priceline, Hotels.com, Tingo, BookingOdigeoWL, TripOnline SA, Otel, Agoda and Venere so you can book your Hilton Cardiff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales

289 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (239)
Viewed
View from room (32)
Viewed
Dining (26)
Viewed
Room/suite (66)
Viewed
Hotel & grounds (23)
Viewed
Bathroom (31)
Viewed
3:52
Videos (2)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Dining (12)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Cardiff with
any amenities

Amenities

Hotel Style
#2 Spa Hotel in #4 Luxury Hotel in #7 Romantic Hotel in #10 Business Hotel in #13 Family Hotel in
Hotel Class
Number of rooms
197

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Cardiff and other travelers.
2 questions
Ask a question
19 days ago
23 days ago

See all questions (2)

Questions? Get answers from Hilton Cardiff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer