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All 82 Cardiff hotels

Hilton Cardiff

4.0 of 5 Hotel   |   Kingsway, Cardiff CF10 3HH, Wales
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77%
Ranked #12 of 82 Hotels in Cardiff
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
M7Power London, United Kingdom
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1,432 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and a buddy booked this hotel for a trip down to Cardiff to celebrate a mates birthday. The booking process was fairly straight forward and the type of rooms available for the money represented great value and we ended up with two double beds in a room. The lady at reception was extremely friendly and welcoming and our checking... More

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Cardiff
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here recently for an overnight stay with my girlfriend. First impressions very good, very quick no hassle check in, clean rooms, modern, up to date and generally very good. The room as mentioned was very clean, plenty of space and modern. We both decided to use the spa facilities which we where both very disappointed with. The changing area... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

excellent service well recommended ! really good value for money , just a word of advice DO NOT PAY FOR THE EXECUTIVE LOUNGE ,, very poor I did complain and had a refund , the spa was amazing and the staff were really helpful , I good experience overall ,

Review collected in partnership with Hilton Hotels & Resorts

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Brisbane, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can't speak highly enough of this hotel. The staff were so helpful and friendly. The location was brilliant for a first time visitor to Cardiff- a 2 minute walk to Cardiff Castle and the Hop on Hop off bus. Heaps of shops and restaurants nearby. Great too. With heaps of room for thyself and my daughter. Highly recommended.

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

A big thank you for such a lovely review of our hotel. It was our pleasure to welcome you as our guest at the Hilton and it is great to read such lovely feedback regarding your stay and I am so pleased that you enjoyed your first visit to Cardiff! I do hope that we will have the opportunity of... More

Spijkenisse
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the Hilton for 2 nights for a conference, which was also hosted there. First impressions of the hotel were excellent. The reception was friendly and professional and both the exterior and interior of the hotel looked pretty nice. Our rooms were all located on the east side of the hotel, my particular room being on the 4th... More

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

Dear Kenny, I would like to thank you for taking the time to share your experience of the hotel following your visit for a conference. I was really happy to read that overall you did enjoy your visit to Cardiff and the friendly service from our Reception team and our newly refurbished bedrooms. I have also noted your additonal feedback... More

Milton Keynes
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed for 7 days and was disappointed, the exectutive room was fairly spacious with nice views of Castle and Civic Centre but the pillows were rather small and od poor quality for the beds and had no pillow protectors, the cleaning each day was not of the standard I would have expected, the fridge didnt work and I was... More

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

Dear Mrs James, Thank you for your review of the hotel following your visit to Cardiff. I am so very sorry that you were disappointed with your stay on this occasion and our General Manager has written to you personally to offer our apologies. I do hope that despite your comments and your experience on this occasion we will have... More

wales, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

our stay was for pleasure and we certainly got that at the Hilton the staff were friendly and efficient the rooms were excellent. Nothing was too much trouble any problems there were few were dealt with straight away. We will return. We would have liked our rooms serviced a little quicker but overall we loved it.

Review collected in partnership with Hilton Hotels & Resorts

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

Dear Susan, A big thank you for your wonderful review. Always a pleasure to read such great feedback regarding the hotel and our team and something we take great pride in reading! I do look forward to welcoming you back soon. Kind regards Louisa Stride PA to General Manager Hilton Cardiff More

Carmarthen, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. Stayed here with a friend for a shopping and night out trip and really enjoyed it. Hotel has lots of facilities including spa and pool. Had a really good breakfast with lots of choice. Rooms very good too. Would stay again

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

A big thank you for your first class review of the Hilton Cardiff. I am glad that you enjoyed our excellent location and took advantage with a shopping and night out trip! Looking forward to your next visit! Kind regards Louisa Stride PA to General Manager More

Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hi, This Hotel is not worth the money they charge as our room was quite compact. Stayed in less expensive places & had bigger/nicer rooms so i guess its the "Name" your paying for. The staff we came across on our stay were Great and helpful. It a Very Clean Hotel (Always a PLUS) Looked out over the castle wall... More

Was this review helpful? Yes
CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

Thank you for taking the time to share your experience following your visit to Cardiff. I am sorry to read that you were disappointed with the size and value of your room. I was however pleased to read that you enjoyed the friendliness of our team and the view of the Castle from your bedroom. I do hope that despite... More

1 review
3 of 5 stars Reviewed 1 week ago

Hi :0) We stayed here for the Speedway Grand Prix so had to pay over £300 for 2 nights *Room Only* friends paid nearly £500 to include the Food! We didn't have food as nothing on menu i would eat.. I'm very picky with food. Anyhoo, arrived & had car parked for us.. not sure where they took the car... More

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CWLCardiff, PA to General Manager at Hilton Cardiff, responded to this review

Thank you for taking the time to share your experience about your stay at our hotel for the Speedway event. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. I do hope that despite your comments you will consider staying with... More

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Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cardiff 4*
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Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales

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