parking was tight, cramped and we read nothing on the website about paying £6. room is VERY basic, bathroom was clean enough but everything needed a good dust and a lick of paint. the decor (i.e curtains) is very strange and looked like it hadn't ever been cleaned. taps and shower are hard to work out at first. heater was... More

We paid £88 for a basic double room, absolute rip off. Small room, rude and unfriendly staff, one pillow and when asked for more think we woke the Receptionist up who mumbled that we had to go down and get them ourselves. Woken by false fire alarm at 4am, no explanation or apology, basic breakfast with not enough tables available.... More

On arrival , we discovered parking is not free add £6 , rooms ok basic payed £42 location ok for Motorpoint Arena (CIA) rest of Cardiff city center bit of a walk , continental breakfast good but will still be going back to travelodge next time in Cardiff. PS hot and cold water taps bit of a challenge to change... More

It's many years since I last booked a room at The Big Sleep and I'm pleased to report that my recent stay was a significant improvement on the previous one, which was let down by the grubbiness of the room and noise from neighbouring guests. This time, our room was clean and in good nick. It was basic but for... More

Just escaped after a two nite stay at the BIG SLEEP HOTEL CARDIFF . Were do i start , on arriving the entrance at street level looked like every tramp and dropout had relieved themselves outside , MASSIVE URINE SMELL. the stairwell was just as bad . the infamous one lift still only operational , There was stains on the... More

We booked this room as we were going to see a band at the motorpoint arena, so the location was great, as the arena was a one minute walk across the road!! As mentioned by someone else, the carpark was very tight, but if you had a little car you'd be fine!! The receptionist was fine and we were quickly... More

A family trip and a room to accommodate us all. The view was great as was the breakfast. Despite a car park which was hard to manoeuvre the stay was perfect in a great hotel More

First impressions we ok the lobby was clean (if a bit tricky to find without a car), was checked in fast by a efficient if not friendly receptionist. We, my daughter and I, stayed on the 8th floor and the lift left a lot to be desired. The room was large with two decent sized beds and fair sized bathroom.... More

Got woken up by false fire alarm at 5.05am, on checking out I was told it was due to builders having very hot showers, (that's a new one on me!!!) and was given a half-hearted apology by a receptionist. The room was dirty, pubic hairs dotted around the place, heavy dust on the skirtings and on the curtains which were... More