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Premier Inn Cardiff City Centre

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Helmont House, 10 Churchill Way, Cardiff CF10 2NB, Wales
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Premier Inn Cardiff City Centre
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2,085 Reviews from our TripAdvisor Community

Traveler rating
    1,398
    563
    75
    33
    16
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621
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Redruth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Lovely, clean hotel with very friendly, helpful staff. Excellent location, a few minutes flat walk and you are in the centre of Cardiff (which is a fab shopping centre by the way!) Nice quiet rooms with comfortable beds. On site resturant was lovely, some great deals, we ended up eating there every evening!! With regard to parking though, we parked... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Spacious rooms , but staff at reception not helpful . Room was cold and staff didn't rectify the problem. Kept calling reception staff they won't pick up and when they do is just excuses it is only me at reception or someone is coming to your room but no staff comes.

Review collected in partnership with premierinn.com

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Aberystwyth, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Friendly welcome. Staff accomadating. Room basic. Bed comfortable. In need of freshening up. Stale smell in corridor and room. Glassware in room dirty with lipstick stain, a real put off. Good breakfast. Would not stay again.

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Royal Wootton Bassett
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I love this hotel. It is smart, clean, fresh and everything works well. The room was quiet and well appointed. Bed and pillow super comfortable. We have stayed a couple of times before and will stay again. The pay on exit parking 5 minutes walk down the road (not the nearest one) is only £6.30 per day

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Great central hotel close to Cardiff castle and lots of dining and shopping options nearby, also right across from train station - our room faced it and I hardly heard a thing. Friendly staff and large rooms. Delayed review we visited July 2013

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Devon,England
Level Contributor
76 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best Premier Inn we have stayed in.Great location next to the main shopping area and restaurants.Large rooms which were very clean and reception staff very helpful and welcoming. We would certainly return

Was this review helpful? Yes 1
Folkestone, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stopped at many Premier Inn hotels with my wife and on business. I must say this one was the best one by a very long way. It is the only the second time out of many stays that we got a disabled room with a walk in shower. On the first night on a two night stay we... More 

Was this review helpful? Yes 1
Ballymena, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Central position for City Centre and train to Cardiff Bay. Rooms very comfortable and clean. All staff helpful in all aspects - no matter what our query was. Took my own shampoo as I don't like the one you get in the dispensers in the bathroom but that is personal choice. A no hassle weekend stay and would recommend this... More 

Review collected in partnership with premierinn.com

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Manchester, United Kingdom
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Working in Cardiff and decided to stay at this premier inn for 2 nights, great location, clean, friendly and the rooms ar fab, only letdown was there is no parking, but there is overnight parking over the road at a cost of £12 , no problems here at all.

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London, England, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to stay in the center of Cardiff, couldnt be better placed. Very Clean and comforatble all you would expect from a Premier Inn. Staff very helpful always ready to answer any questions we had. Didnt mind me taking my Bike to my room always better than leaving it in the car.

Was this review helpful? Yes 1
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