We stayed here for 2 nights and found it's position pleasant for a Motorway service area the receptionist could not have been more helpful.The room was pleasant great to have free Wi Fi .The beds were fine with a single and a double and a chilled water fountain in the reception area was very handy.One negative as a disabled driver... More

Arrived at the hotel in compete darkness as no light working in car park so very dark. check in and was not told details of checkout time receptionist was to busy watch tv on wall in lobby. was given room key when up to room out side one of the rooms on my floor was the white plastic which you... More

Arrived in darkness in car park due to faulty lights, not a good start or safe start. Receptionist was ver y helpful and quick to check us in. Room good value for money (£39.95) Bathroom is designed for small people, tiny bath and shower head could do with being raised by 2 feet,it needs a bit of an update but... More

Having travelled all day, I was attended too very promptly and found a nice clean room with a good shower and a nice soft bed !!

We paid £29.95 for a room with a double and single bed they were very comfortable and unlike a lot of these cheap places the rooms were well ventilated. We did not have breakfast there are several places 5 mins away for that. The shower was old the place could do with a face lift but was clean. The towels... More

i read mixed reviews on this site about this hotel but as it was central to where i wanted to be i booked up. booked 2 rooms for 3 nights, was just over 200 pounds which is a great price for 2 rooms. the daytime and night time receptionists were fantastic, even helped with searches on their own computers for... More

My husband and I stayed here for an event in Cardiff Bay. We were greeted by a very friendly receptionist who offered us breakfast delivered to our room and late check out - great for us as we don't get to stay away often!! Room clean and tidy, and plenty of tea and coffee for us, although there were extra... More

Where to start... First of all we were accused of not paying for our room by the RUDE receptionist, then we were given the key to a standard room although on laterooms we had booked a larger one. When we got to the room the smell was unpleasent, there was no soap left in the bathroom, the towels were unclean... More

Good welcome and checked into room 6. Foul smell (possibly cat pee!!) and no third bed made up. Was told the hotel wasn't always told how many had booked the room! Were transferred rapidly to another room - made us think that Reception knew of the smell but hoped no one would complain. No bed made up - receptionist told... More