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BEST WESTERN Heronston Hotel & Spa

3.0 of 5 Ewenny Road, Bridgend CF35 5AW, Wales
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BEST WESTERN Heronston Hotel & Spa
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BEST WESTERN Heronston Hotel & Spa
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251 reviews from our community

Traveler rating
    64
    93
    55
    23
    16
See reviews for
62
79
9
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Lincoln, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Quick and easy to book in. Plenty of parking. Room was nice and big, one double and one single bed. Welcomed our small dog, problems with room and easy to go out for night time walkies. Breakfast was very good mixture of self and very friendly waitress service. Easy access to local amenities.

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Reading, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was a great choice for a short weekend break ,lots to see out and about loads of castles beaches ete and good shopping. We had a family room which was large and everything you need for a short stay. The gym was small but quite so no problem using the machines,pool steam room and sauna were clean and... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed for a night in a standard double room. The room was clean enough but very dated and very noisy. There is no soundproofing. You can hear noises from above and every word from passing guests in the corridor! Sleep was interrupted until around 3am. Breakfast was fine and the staff friendly. We will not be... More

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Horsham, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is located in the town and an ideal base to explore Bridgend and the surrounding area. The room was clean and fairly spacious with tea/coffee making facilities. When watching the BBC News channel (and maybe other channels as well) subtitles were permanently switched on which was a pain and they could not be turned off. The staff were... More

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Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for writing a review on the Heronston Hotel, I am happy to read you enjoyed your stay and would recommend us to fellow travellers. We look forward to welcoming you back in the near future. Kind regards General Manager More

Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Travelers and personal hotel with big value. The staff on every shift was very friendly, courteous and helpful. Amenities that are as good as many major cities but in the Town of Bridgend, UK. Swimming pool, steam room and sauna are clean and refreshing. Close to the Industrial park were the business is I need to visit. Major shopping outlet... More

Review collected in partnership with Best Western GB

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Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay at the Best Western Heronston Hotel. I am pleased you enjoyed your stay, meals taken and the leisure facilities. I will pass your kind comments on the whole team. We look forward to welcoming you back in the future. Kind regards Carolyn More

bridgend
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed in this hotel with my wife on our wedding night , the room cost me in the region of about £109 for the night , and also having a bottle of champagne in the room for our arrival cost extra , arrived at the hotel and the staff couldnt be more helpfull, even after having to leave the... More

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Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for writing a review, Congratulations to you both and thank you for choosing to stay with us on your wedding night. I am very pleased you enjoyed your stay and the staff looked after you so well. I am aslo happy to read you will definately be booking the Heronstonl again in the future. Kind regards... More

Wakefield, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy check in and check out, both the reception staff were very friendly and helpful on both these occasions. We had booked for dinner but couldn't find any one to seat us in the restaurant having said that once we found a member of staff and sat down the food was really very nice. My room was lovely and appeared... More

Was this review helpful? Yes
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. The feedback you have given will help us to improve standards and highlights training requirements. I am happy to read the staff were friendly and that you enjoyed your meals taken at the hotel. In terms of the restaurant roof we are aware of this happening in very heavy rain fall, we have... More

Lincoln, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Over the years I have stayed at this hotel with work, a number of times. However, I feel last weekend will have been my last. If you are considering staying at this hotel, I beg you to contact them and ask them one simple question. "Will you be hosting any wedding functions during my stay?" If they say yes, then... More

Was this review helpful? Yes 1
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for writing a review following your stay at the Best Western Heronston Hotel. I understand on previous stays you have been very happy with the hotel and the service provided. I am sorry that on this occassion you were not fully satisfied and feel it was due to the hotel being busy with weddings. I am... More

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Additional Information about BEST WESTERN Heronston Hotel & Spa

Address: Ewenny Road, Bridgend CF35 5AW, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Bridgend
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Heronston Hotel & Spa 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Cardiff
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales

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