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All 8 Bridgend hotels

BEST WESTERN Heronston Hotel & Spa

3.0 of 5 Hotel   |   Ewenny Road, Bridgend CF35 5AW, Wales
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Ranked #5 of 8 Hotels in Bridgend
A recent review
3 of 5 stars reviewed yesterday
Heather L bristol, United Kingdom
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243 reviews from our community

Traveler rating
    62
    89
    54
    22
    16
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61
77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Blackpool uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A lot of us gathered for a wedding, a lot of us stayed for the weekend. Wedding food was great. Spa was nice, pool, jacuzzi etc. Staff very friendly. Room was big but my brother had one of the newer rooms, loads nicer, luck of the draw. A great weekend

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Aix-en-Provence, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pleasantly surprised by this "corporate " hotel, very good value for money and well sited to explore this area of wales. Room comfortable and very clean, leisure facilities clean safe and well managed. Generous Breakfast choice/variety good quality ingredients, well presented, left over items buffet items removed and replenished swiftly. This hotel would be a first choice for us when... More

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chipperfield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

i found the hotel in a gem of an unspoilt area to be exceptional good value for money with excellent standrads of facilities and maintenance and services definately will go a gain and i don't go many places twice.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review on the hotel. We use each review to give us feed back on what the we do well and where we can make improvements. I am happy to hear you had a really enjoyable stay and would definately return in the future. Many thanks General Manager More

Exeter
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Choice of food and service was good. Breakfast was well presented and plenty of choice every morning. Room comfortable and waiting on staff very efficient and friendly. Hotel can't choose their guests and it was a shame that there was a rowdy rabble staying for a wedding. We all enjoyed ourselves, (the whole coach load), thanks Heronston.

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Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Thank you for your kind review, I am happy to read you enjoyed your stay and the meals you recieved. We look forward to welcoming you back in the future. More

cardiff
1 review
4 of 5 stars Reviewed 3 weeks ago

nice stay but drinks very expencive the overall place it self was very clean and tide but a very strong smell of cloareen from the spar and pool was every were hotel staff was very friendly and could not do enough for you

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Thank you for your kind review, I am happy to read you enjoyed your stay, but I will investigate the smell clorine you experienced in the hotel. More

Stratford upon Avon
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

A disappointing stay with my family booking 6 rooms in total. Lots of niggles which spoilt our time and although the service was friendly by the junior team it appeared to be a badly managed hotel. Ran out of food at breakfast and despite a queue of people 8 rashes of bacon was the replenishment supply delivered! There were many... More

Was this review helpful? Yes 1
Heronston01, General Manager at BEST WESTERN Heronston Hotel & Spa, responded to this review

Dear Guest, May I take this opporunity to thank you for your review, the feed back we receive from our guests is important to us and helps to highlight any training needs or improvements in service standards. The points you have raised have been investigated and will be addressed by the heads of the departments invovled. I would hope to... More

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Additional Information about BEST WESTERN Heronston Hotel & Spa

Address: Ewenny Road, Bridgend CF35 5AW, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Bridgend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Heronston Hotel & Spa 3*
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Also Known As:
Best Western Cardiff
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales

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