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White Waters Country Hotel

Certificate of Excellence
Berwyn Road, Llangollen LL20 8AD, Wales
Hotel amenities
White Waters Country Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 12 Hotels in Llangollen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
mark h Malpas, United Kingdom
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541 Reviews from our TripAdvisor Community

Traveler rating
    283
    159
    51
    25
    23
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68
345
8
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malpas, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great meal with stunning dishes,beautifully cooked and presented.The staff were excellent from start to finish and went the extra mile to present my daughter on her 16th birthday with a candle lit chocolate brownie whilst singing happy birthday.Her face was a picture.Thanks to you all for an unforgettable evening.

Was this review helpful? Yes 1
5 of 5 stars Reviewed 4 days ago NEW via mobile

We recently held our wedding reception here; after planning it for a year I wanted the room to look a certain way, I was slightly worried as I wasn't able to see the room set up until we arrived at the hotel on the wedding day, but I must say they set the room up to meet my expectations and... More 

Was this review helpful? Yes 1
Llandudno, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The position of this hotel is excellent. We sat having our meal overlooking the babbling river with a good view towards the forests and hills. I like the layout of the grounds. The food was excellent and the staff were friendly. The Riverside Bistro is great value for money.

Was this review helpful? Yes 1
Wrexham, United Kingdom
5 of 5 stars Reviewed 5 days ago NEW

i cant thank the staff enough for there help and kindness from when we booked last year to the wedding day on 28 6 15 nothing was to much trouble the food and decorations were wonderful the hotel is very clean and comfy the bedroom were spotless and the bed was very comfy the hotel made my daughters wedding day... More 

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Liverpool, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our cousin was due over from the States, she is 95 and we thought a couple of days in lllangollen would go down well. We visited the hotel to check it out and the Very Friendly receptionist changed the rooms so that we were close and near the lift. On arrival at the hotel the receptioist was very a different... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Having enjoyed visits to Whitewaters for meals and drinks on several occasions it was the obvious choice as our Wedding Reception venue. Right from the word go the team held our hands through every detail. Nothing was too much trouble, even when we had last minute changes. The day was just amazing, we were treated like royalty with the team... More 

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merseyside
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last night, what an amazing place, the views are out of this world, a real hidden gem the website photos do not do it justice, rooms are real luxury, food is brilliant with a large choice for all tastes , kids loved it particularly the Roman pool, staff cannot do enough for you, all in all... More 

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Leyland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you get a room with a river view, awesome. If not you're stuck overlooking a building site and caravans. The rooms are in need of updating; our bathroom was a very worn in places (black grout around the bath, loo brush holder hanging off the wall) and some of the furniture in the room was a tatty (laminate missing... More 

Was this review helpful? Yes 3
Preston
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here earlier in the month for a wedding. The decking area overlooking the river is beautiful but unfortunately that's where it ends. The decor in the communal areas is quite old fashioned and a little garish. Our room (ponsonby) was, frankly, disappointing for the price. There was mould on the ceiling, the bath panel was hanging off and... More 

Was this review helpful? Yes 1
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Country Hotel. I am really disappointed with your review as I think you have not taken into account that areas of this building date back to the 1860 and has been lovingly restored in the older parts of the hotel to be in keeping with the character of the property.... More 

Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

recently stayed for one night. Our room was lovely and overlooked the decking and river. The bathroom was very poorly finished and didn't really meet the standard of the rest of the room. We decided to book a table for dinner. It took a long time for the waitress to take our order. I ordered steak stroganoff which costed £16.... More 

Was this review helpful? Yes 3
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I am pleased that you found your room lovely - the river views are definitely very popular. I am very disturbed to read about your dining experience and this is being taken very seriously and investigated thoroughly as we pride ourselves on excellent customer service and high standards of food- although this appears that you... More 

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