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White Waters Country Hotel

Certificate of Excellence
Berwyn Road, Llangollen LL20 8AD, Wales
Hotel amenities
White Waters Country Hotel
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Ranked #1 of 12 Hotels in Llangollen
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Margaret J Hereford, United Kingdom
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550 Reviews from our TripAdvisor Community

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Traveler rating
    287
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    55
    25
    23
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (165)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (102)
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Hereford, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Pleasant hotel. Bed was comfortable and everything was clean generally. It was in need of some attention. Fittings in the bathroom had been removed & holes in wall left unfilled. Ceiling fan was lovely on a hot humid night. no one on reception on arrival but arrived within a few minutes. Breakfast was lovely with a beautiful view.

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to write a review on the hotel. I am pleased you found the hotel clean & comfortable. Admittedly a couple of the bathrooms have had a shelf removed due to a problem with them. They are due to be replaced shortly as & when maintenance can get it to them, it is a constant... More 

Tamworth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked for a one night stay on a Friday. I mentioned in the booking it was our anniversary that weekend. We had a complimentary upgrade to the beautiful Dee Valley Suite. The staff were very friendly and helpful. The hotel is traditionally decorated and very spacious. The best part is the location. So beautiful and right on the... More 

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. Thank you for choosing White Waters Country Hotel to celebrate your anniversary and I am pleased you received a free-upgrade to the Dee Valley Suite and appreciated the lovely views. During the kinder weather the decking area is definitely the place to be as you can't beat the stunning views. I am glad you enjoyed... More 

Northop Hall, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have just taken a short break at the White Waters Hotel and have thoroughly enjoyed every minute. The staff were welcoming, friendly and attentive, the food was fresh and wholesome, and the views from our clean and comfortable rooms were stunning. The prices at the bar for both food and drinks were very reasonable, and both... More 

Was this review helpful? Yes 2
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review on White Waters Hotel. I am thrilled to read your review, it gives a great detailed guide to other travellers who may be considering a visit. I am pleased that you found all staff welcoming and attentive and also great to hear that the necessary maintenance was carried out swiftly. Thank you you review is... More 

Cheshire uk
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Wife and I, together with our daughter & granddaughter stayed here for one night in two lovely twin rooms. My son, daughter in law & 3 grandchildren joined us later for a delicious dinner in the very welcoming dining room, everything about the occasion was enhanced by the friendliness shown to us from every member of staff! Without any... More 

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review it is very much appreciated. I am delighted that you chose to stay here at White Waters Country Hotel. It is lovely to read that you thoroughly enjoyed your stay here, experienced delicious food and staff friendliness enhanced your stay here. It was a pleasure to meet you and do hope you will return here... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Dead flies in the window ledges in the bar area , not very nice when people eat there, opted for continental breakfast which the menu stated toast and coissants, which the staff member pointed to, but when I got to the table there was only tinned fruit and toast , when she bought my husbands cooked breakfast I asked where... More 

Was this review helpful? Yes 1
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I think at the time of your visit it was a particularly hot & humid period and therefore an unusual amount of insects about. I do agree it is not pleasant to see but assure you windowsills etc are checked regularly but I appreciate you pointing this out. I am not at all happy with... More 

West Midlands, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went for dinner. Hotel restaurant was virtually empty. Decor a bit hotelly rather than restaurant (I know it is a hotel!). Menu more standard pub fair and just ok. Have to say though that all the staff were very courteous and helpful. So ok but something not quite right as it should be much busier.

Was this review helpful? Yes 1
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Country Hotel. I am pleased you found the staff helpful and polite. We have just one menu which has an excellent variety of dishes and something to suit everyone's palate. I assure you that most weekends the hotel, bar and restaurant are extremely popular, maybe at the time of your... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Spent a night at the hotel to attend a wedding. The staff were friendly from the moment we arrived and couldn't do enough for us, sorting taxis and bringing us blankets as we sat outside in the evening. The location is fantastic, truely beautiful out on the balcony. The room was very comfortable and had full length mirrors and dressing... More 

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to write a review on White Waters Country Hotel. I am delighted you had a good stay as part of a Wedding Party. It is excellent to read that you were well looked after by friendly, helpful staff and were able to appreciate the outside areas. I am pleased you enjoyed your room and... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel .staff very friendly and helpful ,good food at the white waters and be able to relax with the beautiful view and seating area out side also can see the steam train go past at a distance and rafting at times on the river well worth staying

Was this review helpful? Yes
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. It is lovely to read that you enjoyed your time here and were able to dine outside taking in the scenery and the activities on the river. It can be very tranquil listening to the river and watching the steam train in the distance. I do hope you re-visit in the future. Kind regards Sarah... More 

Malpas, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great meal with stunning dishes,beautifully cooked and presented.The staff were excellent from start to finish and went the extra mile to present my daughter on her 16th birthday with a candle lit chocolate brownie whilst singing happy birthday.Her face was a picture.Thanks to you all for an unforgettable evening.

Was this review helpful? Yes 2
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. It is wonderful to read your review on your dining experience here at White Waters Hotel. It's great to hear that your daughter and guests enjoyed the evening and that you were well looked after and appreciated the food and presentation. I do hope the singing was of a good standard!! Many thanks Sarah Davies... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We recently held our wedding reception here; after planning it for a year I wanted the room to look a certain way, I was slightly worried as I wasn't able to see the room set up until we arrived at the hotel on the wedding day, but I must say they set the room up to meet my expectations and... More 

Was this review helpful? Yes 2
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review on White Waters Country Hotel. It is fantastic to read that you were delighted with everything on your Wedding Day. You and your guests were a delight to look after from beginning to end. All of us here put in a lot of effort and it makes our day when everything comes together and is... More 

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