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All 12 Llangollen hotels

Wild Pheasant Hotel & Spa

3.0 of 5 Hotel   |   Berwyn Road, Llangollen LL20 8AD, Wales
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Wild Pheasant Hotel & Spa
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Ranked #6 of 12 hotels in Llangollen
A recent review
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449 people have reviewed this hotel

Traveler rating
    128
    128
    102
    52
    39
See reviews for
43
261
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

I purchased the overnight Travelzoo deal for my friend and colleague for her retirement. We had an overnight stay with meal, wine and breakfast with use of the spa. We really enjoyed our stay. The receptionist Shireen was absolutely great, friendly, efficient and helpful. The other female receptionist had an ignore policy but a male behind reception was very friendly... More

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liverpool
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in one of the Suites which was superb. The staff were a credit. The restaurant food and breakfast were excellent. The Spa was very good and relaxing which helped a good nights sleep. The hotel is in a great location for walking and reaching different locations within the region.

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Wem
1 review
5 of 5 stars Reviewed 3 days ago NEW

My fiancé booked us a night away and I have to say I couldn't of asked for a better place we upgraded to the dee valley suite with our own jacuzzi, the service from start to finish was fantastic nothing was to much for the staff. We had a couple of treatments in the spa and these were also very... More

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UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had two nights at this hotel on a Travelzoo deal. The room was a nice size but was tired and could do with updating. There was no hot water available and we were told we could shower in another room in another part of the hotel and the reason for lack of water was our close proximity to the... More

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Bristol, United Kingdom
Top Contributor
51 reviews 51 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent location, great deal through travelzoo, public rooms were very good. bedroom was ok, large but bathroom a little tired. hydrotherapy pool excellent. had breakfast and dinner both first class. plagued by children running up and down the corridors until early hours (not hotels fault) music plated in the dining room too loud and at particularly at breakfast. the music... More

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Asif S, Owner at Wild Pheasant Hotel & Spa, responded to this review

Dear Guest, I am delighted to hear that you enjoyed our Spa pool and your meals with us and thank you for your feedback. It is always a pleasure to to receive praise from a Top Contributor. We do pride ourselves on our friendly and helpful staff who would have been happy to reduce music levels for you. Thank you... More

Chesham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed Sunday/Monday with friends on a "Groupon voucher break". The hotel looks good from outside, and we were looking forward to a nice, peaceful couple of days. Our room was in the old part of the hotel, and had a pleasant outlook on to a courtyard (odd numbers have the view, even numbers look out on to a wall....).... More

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Asif S, Owner at Wild Pheasant Hotel & Spa, responded to this review

Dear Guest, Thank you for taking time out to post your reply, all comments are most welcome in efforts to improve our service. I do apologise for the crockery and have made inquiries into the dish washing situation. This is an extremely uncommon event and is being fully investigated by kitchen managers. In the meantime I would like to reassure... More

Selby, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Travelled using a travelzoo voucher thank goodness, otherwise we would have been extremely disappointed. First room 302 vibrated when the upstairs suite put on their spa bath, receptionist agreed noise was not acceptable , asked suite not to use their spa bath which I felt was unfair so we asked to move rooms. 304 was better but receptionist had to... More

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Asif S, Owner at Wild Pheasant Hotel & Spa, responded to this review

Dear Madam, Thank you for you comments, which are most helpful and valued and do sincerely apologise for your dissatisfaction. I have instructed our maintenance team to repair all breakages in this room. With regards to the Sauna, unfortunately on of our guests had placed a wooden headrest onto the coal and sadly caused much damage to the entire unit,... More

Knutsford
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We've just returned from a one night break, on a Travelzoo voucher, which included bed, breakfast and evening meal with wine, and was great value. Our room was in the older part of the hotel, and although the furnishings were a bit 'tired', it looked to be newly decorated, with a new carpet. We didn't expect the best rooms for... More

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wirral
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Have just returned from a pleasant return stay at the hotel. Lovely room - 307 and very quiet as it opened onto the rear courtyard. I felt the restaurant did let the hotel down somewhat on this occasion. The first evening, the food was very nice and the only downside was that our small portion of vegetables for the table... More

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Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just returned after a short mid week break at the Hotel. After we experienced problems with the noisy central heating in the room we were in, the staff and manager in particular could not do enough to rectify the problem, we were offered an upgrade to a beautiful room and enjoyed the rest of our stay in peaceful and tranquil... More

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Additional Information about Wild Pheasant Hotel & Spa

Also Known As:
Wild Pheasant Hotel And Spa
Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Address: Berwyn Road, Llangollen LL20 8AD, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Llangollen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wild Pheasant Hotel & Spa 3*
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