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All 3 Conwy hotels

Castle Hotel

4.0 of 5 Hotel   |   High Street, Conwy, Snowdonia National Park LL32 8DB, Wales
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Castle Hotel
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Ranked #2 of 3 Hotels in Conwy
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
CathyCLiverpool Ainsdale, United Kingdom
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576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ainsdale, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So, we have had a caravan in North Wales for 6 years and spent lots and lots of time here, however after a new house purchase 14 Months ago, we decided to sell our gorgeous van because we werent getting our money's worth from it. This was our first venture back to stay in Wales and ive got to admit... More 

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Banbury, United Kingdom
Top Contributor
59 reviews 59 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was put here by my work for an overnight stay, hotel was clean with reasonable amenities and above average service. Room was clean and comfortable, one tap was loose in the bathroom but I got over it and decided I'd live. The only issue I had was the bed, it was too small - my legs dangled over the edge... More 

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Wales
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Popped in with a group of girlfriends on the off chance of having some lunch last Saturday and were offered a table in the restaurant with a huge choice of dishes from a specials menu for £20 for two courses, or a snack menu or the main menu - all of which were clearly marked with LOADS of Gluten Free... More 

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Chester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As soon as we arrived at the hotel we got a warm welcome. The staff were very friendly, helpful but not over fussy. The hotel was cosy and comfortable, our room was a good size, generous by a lot of hotel standards. We ate in the restaurant, the hotel telephoned to book the table before we arrived, as our room... More 

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Milnthorpe, United Kingdom
Top Contributor
89 reviews 89 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very pleasant evening with friends without the over powering top heavy service pressure. The food was very tasty, attractive & hot. Portion sizes were plentiful and offered good value for money. Service was attentive and classy but discrete. The décor was excellent and ambience just right. The location was perfect. A great venue for sure.

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 1 week ago

Booked table for 7.30. Food was excellent, we felt the courses were rather rushed. We were told at 9.10 that others had booked our table for 9.15. We were rather dismayed as we thought we had more time to enjoy our meal. We were not told when booking or on arrival that the table was required at 9.15. We made... More 

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London
Top Contributor
222 reviews 222 reviews
17 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We went here on Wednesday midweek for lunch as a large group from work. We arrived at 1145 and we were the only people in the restaurant from our arrival till our departure. The location and the hotel and bar itself were lovely. As were the friendly staff. What let it down was the food. The person who sat us... More 

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plavin1906, Owner at Castle Hotel, responded to this review

Do you know - sometimes you've just got to put your hands up and say "sorry"! We didn't perform at the level we have set for ourselves and our guests have come to expect. Really in an ideal world, this table of 25 with only an hour should have pre-ordered. With the best will in the world, to take an... More 

Newcastle
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel. In a beautiful spot in Conwy. The rooms are well furbished, clean and comfortable. The food is also fantastic. I have a small niggle about the manager (I presume) who came into breakfast and set up to work with her books among the patrons having their breakfast. This would have been fine except she was... More 

Was this review helpful? Yes 1
plavin1906, Owner at Castle Hotel, responded to this review

Thank you for your review. In response to your "niggle" - the "manager" you mention is Jane, our training manager and assessor and she was assessing service. She's really upset she came across as "grumpy" and is really sorry. In her defense she was probably concentrating on what she was doing and oblivious of the guests nearby. Jane is a... More 

Knaresborough, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want a hotel break in the UK with your dog, look no further. This is our second visit, both very enjoyable. This time we took our boxer dog and paid £10 for bedding, a water bowl, biscuits and even poo bags in the room. Dogs cannot be left unattended in the rooms, which is fair enough; we out... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this Hotel for 2 nights during my Honeymoon, the room was stunning and a big bath for two in the corner of the room was delightful, plus rose petals were spread over the bed, every where was tastefully decorated and very clean. The staff go out of their way to make your stay pleasant, they were very friendly... More 

Was this review helpful? Yes 1
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Additional Information about Castle Hotel

Address: High Street, Conwy, Snowdonia National Park LL32 8DB, Wales
Location: United Kingdom > Wales > North Wales > Snowdonia National Park > Conwy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
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Also Known As:
Castle Hotel Conwy, Wales

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