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All 8 Caernarfon hotels

Celtic Royal Hotel

3.0 of 5 Hotel   |   Bangor Street, Caernarfon LL55 1AY, Wales
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Celtic Royal Hotel
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Ranked #3 of 8 Hotels in Caernarfon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Julie A Winchester, United Kingdom
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498 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel specialises in catering for coach parties, and they do it well. There are typically two to four coach parties staying at any one time, and the restaurant staff have service down to a fine art, with the groups and other guests having their own dedicated waitresses. We were there as independent travellers and were impressed with the standard... More

Was this review helpful? Yes 1
Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice and polite staff. Food was excellent. Room was clean, shower really good! Leisure facilities were very good. Lights in the room were difficult to understand, potentially some instructions at point of use would help. Could hear noises from other rooms in the form of creaks etc, but this is expected from a building of such age. All in... More

Was this review helpful? Yes 1
coventry uk
Top Contributor
89 reviews 89 reviews
43 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one evening with my husband. There was free parking and on arrival we were impressed by reception, with its feature staircase and leisure centre. However once we got to the room it was another story. The room was very clean, but very tired. The furniture was quite old and it had the most complicated... More

Was this review helpful? Yes 1
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Reviewer, Thank you for your time reviewing the Celtic Royal Hotel. We were gladdened that you were impressed with the reception area and found the room very clean, leisure facilities good and breakfast nice with lots of choice. If you had contacted reception they would have been happy to arrange for an iron and board to be sent to... More

County Donegal, Ireland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

On our way home from a most relaxing five day break spent touring and sight seeing in Caernarfon Town and environs. We stayed at the Celtic Royal Hotel for the five days which was a pure pleasure, the Hotel itself is a fantastic base with clean comfortable bedrooms,excellent food , leisure centre and swimming pool and with consistently friendly and... More

Was this review helpful? Yes 1
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Shelly, It was a pleasure to receive your positive review. High standards throughout is of the utmost importance to us and we were thrilled that you had a pleasurable stay with clean comfortable rooms, excellent food and friendly, helpful staff. We will be delighted to welcome you back in the near future. Kind regards, Customer Care Department More

Toledo, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This place is on my list of hotels to never visit again! The room was filthy! There was mold in the shower, which the manager said would be cleaned in the morning. It was not. The shower overflowed onto the floor and red gunk came out of the drain. There were cobwebs on the wall above the bed. There was... More

Was this review helpful? Yes 1
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Dawn, We deeply regret and would like to apologise for your disgruntlement with your stay in September. We have taken your points and constructive criticism very seriously and our in-house maintenance have dealt with the issues straight away. Kind regards, Customer Care Department More

sheffield
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on 1/10/14 we've been on a road trip basically travelling round and stayed in numerous hotels this is our most expensive and the worst. The rooms are dated they need to move into the 21st century the TV was like a postage stamp and so where there towels there was no fridge the basic... More

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celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Reviewer, Thank you for your feedback. The room you were allocated during your stay was newly upgraded in 2013 to included a new hotel styandard sip & link bed and a TV which is suitable for the size of the room. We did not have a super king duvet available at the time, which has now been resolved, however... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a gorgeous hotel, lovely rooms, restaurants and leisure facilities. The pool, sauna and steam rooms were very relaxing and also we'll looked after. The food was amazing, we ate in the bistro every night and was not disappointed with any of the food. We arrived in the evening and was welcomed by Gwenno who was absolutely lovely each... More

Was this review helpful? Yes 2
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Karina, It was a pleasure to read your great review. We were overjoyed that you thought the hotel was gorgeous with lovely rooms, restaurant and leisure facilities. We will be delighted to welcome you back soon. Kind regards, Customer Care Department More

St. Albans, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed a 2 night stay here with my friend. Received a genuinely warm and friendly welcome from Gwenno as we arrived, a real indication of the high level of service given by all staff we met. Gwenno is a definite ambassador for customer care at this hotel. We ate in the bar on our second night and were really impressed... More

Was this review helpful? Yes 1
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Reviewer, We were delighted to receive your positive feedback. We pride ourselves on offering high standards and having friendly staff and were delighted that you were pleased with the high level of service given by staff and that you were impressed with the quality of food. We are sorry that you were unable to eat with us on the... More

Tarvin
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed In February this year and I must say the food in this hotel is fabulous the breakfasts were amazing , the evening meal was out of this world. The room we had was a little poor as it was a disabled room and I had to get on my knees to use the sink in the bathroom but never... More

Was this review helpful? Yes
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Tom, We were delighted to receive your positive review. We were overjoyed that you found the food fabulous with an amazing breakfast and evening meal out of this world. If you would have informed our friendly reception team during your stay they would have been more than happy to arrange an alternative room for you. Thank you for your... More

County Durham
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The lobby is magnificent and very impressive on entering the hotel. It's really clean, with a traditional but modern style, if that makes sense! The pool, sauna and steam room were lovely and very welcome after our journey. The food also was brilliant and the staff worked tirelessly to pull out all the stops. The room was comfortable with tea/coffee... More

Was this review helpful? Yes 1
celticroyalhotel, Manager at Celtic Royal Hotel, responded to this review

Dear Cathryn, It was a pleasure to receive your positive feedback. We pride ourselves on offering high standards throughout and were delighted that you found the lobby magnificent and impressive, leisure facilities lovely, and the food brilliant. We look forward to welcome you back in the near future. Kind regards, Customer Care Department More

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Additional Information about Celtic Royal Hotel

Address: Bangor Street, Caernarfon LL55 1AY, Wales
Location: United Kingdom > Wales > North Wales > Gwynedd > Caernarfon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Celtic Royal Hotel 3*
Number of rooms: 110
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Also Known As:
Celtic Royal Caernarfon
Hotel Celtic Royal
Celtic Royal Hotel Caernarfon, Wales

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