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Diglis House Hotel

Severn St, Worcester WR1 2NF, England
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1 room 1 guest
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Diglis House Hotel
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302 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (65)
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Warrington, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with friends and it was a good choice to spend a few lovely days exploring Worcester.The Hotel was situated in a prime position alongside the river Severn and the two rooms we booked in the annex were excellent for position and comfort.Rooms were a good size with French windows overlooking a private seating area and the river.It was... More 

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Merthyr Tydfil, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to the races and to see the James gig, didn't pick any good horses but came out on tops with this hotel! A bit tricky to park in but extra parking was Ava at the rear,but a lovely spot by the side of the river. Everyone you meetwas happy and helpful,nothing seemed to much trouble. Friends meet us in... More 

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are really pleased that you enjoyed your stay with us and found the service and food to be of a high standard. We hope next time your coming to the races you chose to stay with us again and the horses are winners!!! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with family as we went to the Worcester beer festival. Lovely little hotel with great food. However the room was extremely warm so we didn't get a comfortable night sleep and there was a lack of seating area outside even though there was plenty of room for it. Stsff were friendly and polite. Lovely veiws of the river.

Was this review helpful? Yes
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are pleased that you enjoyed your time with us but sorry that you felt the room was to warm for you. A quick call to reception and we could have either rectified the heating or moved you to another room. We hope you choose to stay with... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister held her wedding reception here Saturday 1 August 2015, it was beautiful. The venue was perfect. Lovely setting by the river Severn. The room had been made beautiful. The staff were very friendly, helpful and professional. The menu and quality of the food was exceptional. The bar man, Nathan was particularly good. Remembered what and how we wanted... More 

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We are delighted that both you and your sister enjoyed your day with us. Our staff always try to go that extra mile and will be really pleased that they helped towards making the day special for you. I will ensure that all your comments are passed on to them. Thank you. More 

Worcester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got married here two weeks ago, and are still walking on air. The staff are amazing, the venue just gorgeous and the wedding planner Michelle, just incredible. They were so accommodation with various odd requests, extra numbers last minute and everyone had a brilliant day. I would recomend this as a wedding venue to anyone. We live locally and... More 

Was this review helpful? Yes 2
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We love being involved in your very special day and even more so when we know how much you enjoyed it. We wish you every happiness and look forward to seeing you very soon. More 

Droitwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went here for my friends wedding on Saturday and had a fabulous afternoon and evening. Meal and venue really good. The staff were helpful and friendly but one stood out. A member of bar staff called Nathan he was really efficient, knew all our drinks as we walked to the bar and made the event even more enjoyable through his... More 

Was this review helpful? Yes 4
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We are really pleased that your enjoyed time with us. I will pass on all your comments to the staff involved in the day but especially to Nathan who I know will be delighted at being mentioned personally. We look forward to seeing you again. More 

Worcester, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago

We went to the Diglis House Hotel for afternoon tea on Sunday 26th July as one of my birthday treats. We arrived and were shown into the side room overlooking the terrace and then to our table by the window. Excellent table choice although it was raining outside but it still did not spoil the event. Tea was served and... More 

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We are delighted that you enjoyed your Afternoon Tea with us and that you felt it was good value. We look forward to welcoming you back in the near future. More 

Taunton, United Kingdom
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 27, 2015

This hotel looks great on arrival - lovely interior with antique furniture, right on the River Severn, conservatory restaurant and a nice room with a great bathroom. Great location for the cathedral and the porcelain museum. We had one of the superior rooms and were comfortable with one ghastly exception which I mentioned on leaving, but with no redress and... More 

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thank you for taking the time to review your visit. We are pleased that overall you had a good stay with us. In regards to the issue of cigarette smoke we can only apologise if this affected your experience. This area has always been a designated staff area and up until now this is the first complaint we have received.... More 

Worcester, United Kingdom
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 23, 2015

Having just come back from Devon and had freshly caught fish and chips in a number of seaside restaurants where you would expect the best fish available, well the Diglis has beat the lot. Pure white cod flakes, perfectly cooked in a very light batter with virtually no grease, served with excellent chips and peas and a chunky tartar sauce,... More 

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We are delighted that you enjoyed your meal with us and look forward to seeing you next time. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 12, 2015 via mobile

I booked a suite here for the night of my wedding and had relatively high expectations considering the price of the room. However, I was disappointed in that there was dust covering nearly every surface. Almost like the room had been vacant for a while. My bedside lamp would not work, the TV remote was held together with sticky tape... More 

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

I am sorry that you were disappointed with your recent stay. I have spoken with our Head Housekeeper regarding the cleanliness of your room and can assure you that our rooms are cleaned regularly and to a high standard. The standards regarding the equipment in your room do fall below standards and for that I apologise. We offer a wide... More 

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