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All 12 Worcester hotels

Diglis House Hotel

Severn St, Worcester WR1 2NF, England
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Diglis House Hotel
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Ranked #6 of 12 hotels in Worcester
A recent review
4 of 5 stars reviewed 3 weeks ago
Carl H Manchester, United Kingdom
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169 people have reviewed this hotel

Traveler rating
    40
    55
    31
    30
    13
See reviews for
18
87
9
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Malvern, United Kingdom
Top Contributor
133 reviews 133 reviews
38 hotel reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stopped in here during a river walk with my mother-in-law and little one at the weekend. We just wanted a cuppa and some cake to break up the walk. I left m-i-l and child sitting on the terrace and went inside to order. There were three staff members at the bar and one person being served but I waited... More

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thank you for this interesting review, it seems that you are very unlucky as other customers were being served quickly and all of our reviews commend the staff as being attentive and friendly. To address the points you made, we are in the process of training new staff and it may have been trainees that were serving. We do not... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Diglis House was recommended by a work colleugue who stumbled across it. Diglis House is located right next to the river with pleasant views from the beer garden and conservatory. Several rooms also overlook the river, although as I never request a particular room, I have never experienced staying in one, and usually get allocated another. The bar staff are... More

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London
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Had the good fortune to stay at this lovely hotel on the side of the river Severn in Worcester. Great location for sightseeing and for shopping ..only a few minutes walk to town centre. We stayed when Worcester was hit with the floods and despite the level of the river,which was already in the garden of the hotel, the general... More

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Weymouth, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

3 night stay in single room, very comfortable, very clean and well presented, staff very friendly and customer orientated , breakfast very well presented and quality very good, hotel very well situated for City access and great views, would defiantly recommend this hotel and if visiting Worcester again would book here first

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

What can I say, we look forward to seeing you next time you visit. Room 9 has just been refurbished along with most of the rooms in the main house. The convenient location makes it a great place to stay and with breakfast included and complimentary parking and Wi Fi the best value in Worcester More

Ilfracombe, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

My son and his, now, wife, held their wedding reception here on Ist March 2014. The bride, bridesmaids and mums stayed on the Friday night and had a suite of four rooms with a common lounge area, overlooking the river. It was ideal for the wedding morning for hair, makeup,etc - there was even a fridge for the champagne! Many... More

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thanks for taking the time to put on this great review. We understand how important a wedding is and try our best to make the day special. We make sure all the staff are informed on the reviews and I am sure they will be pleased that you enjoyed your stay More

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2014 via mobile

You can not fault the staff and hotel a well managed ideally situated hotel. Nothing was any trouble. This really is a first class hotel within walking distance to all that this lovely city has to offer. We will be visiting again very soon

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

It is very pleasing for the management and staff to see reviews like yours. Everyone works really hard to make guests welcome and to make any visit to Worcester enjoyable More

Kidderminster, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2014

A nice place for lunch. Would just like to say a big thank you to Steve and his Staff for all their hard work keeping the Diglis open during the floods in Worcester. The Diglis House Hotel is our favourite Wednesday lunch "spot". We have been going to the Hotel for several years now, it is not only a fabulous... More

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DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thanks for taking the time to write this review. We have done our very best during this difficult time and it's great to know the hard work is appreciated. Kate was really happy that she was mentioned in the review and I am sure she will look after you on your next visit. More

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014

Stayed one night on 15/2/14 for my husband's birthday. We were worried about getting to Worcester due to the floods however Anne from reception sent us travel directions and we breezed to the hotel no problem - thank you. The flood water was very high and the receptionist informed us on arrival we couldn't use the conservatory which was a... More

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

Thanks for your review, we are pleased that you enjoyed your stay, because of the flooding life was a bit more hectic than usual. We were determined that the floods wouldn't affect the quality of service. Sorry about the heating if you have any problems on your next stay just call reception and they will do there best to help.... More

Bedale, United Kingdom
Top Contributor
57 reviews 57 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

Very awkward to find coming from the other side of the bridge but we managed to find it in the end. Lovely, quaint hotel right on the riverside. Our room was very clean with a beautifully refitted bathroom. Couple of negatives. Bath was not suitable really for somebody as big as me & who has some restricted movement. No grab... More

Was this review helpful? Yes 1
DHHGeneralManager, General Manager at Diglis House Hotel, responded to this review

We are really pleased you enjoyed your stay. We are tucked away by the Cathederal and there are are building works in Severn street but have tried to make sure that we are signs pointing to the hotel. We are aware of the carpets and they are on our list for replacing but as you probably saw we have just... More

West Midlands
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 30, 2014

We recently undertook a review of Worcester hotels in order to accommodate our corporate staff and customers and we chose the Diglis House Hotel without contest. They offered a very reasonable rate, comfortable well appointed rooms, wifi, good food (sampled during our visit) and a personable friendly service which is very important for business travellers. The feedback from our first... More

Was this review helpful? Yes 1

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Additional Information about Diglis House Hotel

Also Known As:
Diglis Hotel Worcester
Address: Severn St, Worcester WR1 2NF, England
Location: United Kingdom > England > Worcestershire > Worcester
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Worcester
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Diglis House Hotel has the best location in Worcester it is on the Riverside yet has easy access on foot to shopping,tourist attractions and the riverside walkIt is a Grade II listed building. We have superb junior suites overlooking the river in the main house where all the rooms have been recently refurbished There is a new annex with many rooms having a river view. Food is available in the Conservatory Restaurant, bar or there is the option of eating in the gardens on warm days. The extended bar and new William Leader room provides ample space to enjoy a relaxing drink or snack. As Worcester's premier wedding venue, we have three rooms licenced for civil ceremonies and the magnificent backdrop of the Malvern hills for those special photographs. We have a selection of meeting rooms that can accommodate meetings up to 100 people. The only hotel in Worcester with complimentary parking and W-Fi ... more   less 
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