Cannot believe that we had to wait at least 50 minutes for apple pies before I asked for a refund. I was then told they couldn't refund to the card I paid for it on. People on the table next to us had to wait an hour for their main and then one item had to be sent back. My... More

The travel agent presented me with 3 options for Worcester and based on the webstie I chose this Hotel. So here I am and it's nothing like the website - the entrance courtyard iis dark and dingy, the room I'm in overlooks the cathedral but has got to be one of the smallest, grottiest and noisy hotel rooms I've stayed... More

We visited Worcester and this hotel in particular as a staging post for the Malvern Spring Show, for which it is ideally suited. The hotel is centrally positioned, but with easy access by road. However,with no car park, patrons are recommended to use the adjacent NCP car park, and you receive a 50% discount by obtaining a discount franking at... More

Have stayed before, lt's lovely and quirky it's great to stay in a place with such character.Very friendly hotel, very central to the everything, was visiting the university which is just 15 minutes drive away (quicker maybe if you take notice of the sat nav!) would definitely stay again. Found the bedrooms very warm, the windows were locked presumably for... More

The room was OK, the windows were well insulated from the elements and outside noise but we were both woken up several times in the night by over energetic door closers on fire and room doors slamming as late night (2.00am - 3.00am) guests returned. The guests were not over noisy themselves but the sound insulation between the room and... More

Stayed here overnight on business. The reception staff were friendly and efficient-much better than in some of the higher priced chains I've stayed in. The room was well decorated and spotlessly clean. I was in one of the lovely old rooms with oak beams . It was quiet and the bed was very comfortable Dinner was excellent and very good... More

Stayed at this hotel for 3 nights last week on a B B basis,(for £29 per couple pn) a big thank you for Richard and his team for the welcome we had during our stay.the breakfast and the evening meal was superb and reasonably priced.the rooms were big and spotlessly clean. The on-suite had a bath with a very good... More

I finally managed to get a room of two nights, after staying in Worcester 3 times on business before. I had eating here 4 times on previous business trips. The room was in older part of the Inn as such small but clean well furnished the extractor in the bathroom did not work after reporting it, it was repaired straight... More