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All 12 Worcester hotels

Bank House Hotel, Spa & Golf Club

3.0 of 5 Hotel   |   * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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81%
Ranked #2 of 12 hotels in Worcester
A recent review
3 of 5 stars reviewed 5 days ago
Suzyw18z3 Shrewsbury, United Kingdom
  • Overview
  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    64
    27
    12
    6
    3
See reviews for
19
25
1
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Shrewsbury, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed on business, staff were friendly & helpful and first impressions were good. My room let the hotel down - stained carpets, peeling wall paper & generally tired & dated appearance. I however slept well in the comfortable beds & breakfast was very nice, a lovely selection & helpful staff. The hotel didn't have me rushing back in the evening... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have recently got married at the bankhouse and cannot fault a single thing. We first visited a wedding fayre in 2012 and the improvements that have been made by the new owners in the last 2 years really are something to shout about! I'm so glad I booked here for my venue. Kathy, mark and nina done a fantastic... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for taking the time to write such a wonderful review, we were delighted you enjoyed your day and the build up to it so much. Thank you for highlighting the team who helped make it all go so smoothly, the last two years have seen tremendous change and its all been for the better and the Bank House... More

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I recently booked my wedding reception at The Bank House hotel and received superb service... All staff were attentive and patient. Kathy, Nina and Mark worked hard to understand exactly what I wanted from the venue and made it a truly magnificent night. The week running up to the event I had a few concerns. These were dealt with professionally... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for the lovely review of your wedding here at the Bank House, we were delighted you had such a good time. Whilst the team all pull together and work hard to make everything go smoothly it was wonderful you recognised the team who helped structure it. We hope your memories of the day last a lifetime... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for our tenth wedding anniversary and really enjoyed our stay. The staff were very friendly and helpful, the room was very nice, and we really enjoyed our full English breakfast in bed, for a nominal tray service charge. The only reason this scored a 4 and not a 5 was because the walls were a bit thin,... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for choosing to stay with us for your 10th anniversary, we were delighted you enjoyed your stay so much. Having read the comment about hearing people next door I can only apologise as they must have been very loud as we've never had that commented on before. Hopefully when you return you will enjoy an undisturbed... More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We as a society recently spent a weekend at the Bank house arriving Friday Lunch time. After a spot of lunch and a pint we played our first game followed by an excellent 3 course dinner Saturdays breakfast was excellent as was the golf and the following dinner The Hotel was spotless, the staff were helpful and courteous and all... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write a review of your stay with your golfing society, we were all delighted with the positive comments and praise you had for your stay. We were especially delighted that you have decided to break your own tradition and return to us again. The hotel and golf course are in fantastic... More

Great Malvern, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We got married at the Bank House 7 years ago and decided for our 7th Anniversary to revisit. The difference is astounding, the decor, the staff, the food was excellent. We stayed in the bridal suite and it was unrecognizable, the old four poster bed has been replaced by one of the most comfortable beds we have slept in. The... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for choosing to celebrate your 7 year anniversary at the Bank House, the changes since you got married here must be very striking. The hotel at the tail end of its refurbishment has only the project of the Spa to go and we are all so excited with the changes that have happened over the past year. The... More

Telford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have just returned from a Golf Weekend trip, which we do each year. This year we chose the Bankhouse. First impression was excellent, and that didn't change when we saw the course. Excellent course to play. We filled in our menu and handed it to the very friendly bar man in the Club House, all went well. When it... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write your review. I was very pleased to read all the positive comments about the golf course which after the amount of time and effort that has been put into creating it has resulted in a magnificent course in amazing condition. We were disappointed at the time that dinner service had... More

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed 2 fabulous visits to the Bank House last month and can't wait to go back again for more. A wonderful evening at the "Tickled Pink" Charity Ball. Super food, stunning room and a great band made this a night to remember. Sunday lunch and Jazz on the terrace, courtesy of Steve Maitland, was a delightful, chilled out, perfect... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for writing such a lovely review of your two recent visits to us, we were all delighted you had enjoyed them so much. The magic happening here is really special and we are all very proud of the Bank House and the hotel it has transformed into. We look forward to welcoming you back for another event. More

Aberdour
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed over at the hotel for one night (passing through the area). Welcoming receptionists and attractive entrance greet you. The hotel is well presented and tasteful and the rooms are well furnished and well decorated. Food was ok. All in all, I'd recommend.

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for taking the time to write such a positive review of your stay. We have a good team who do their upmost to make the stay of all our guests and enjoyable and relaxing one. If you're passing again or fancy a trip to enjoy the Worcestershire countryside we would love to welcome you back. More

Poole, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Booked for Friday & Saturday night week end stay. Very attractive building greets you on turning into the entrance. We had a beautifull suite with tasteful decor and the most comfortable hotel bed we have ever experienced! Bathroom was large, newly refurbished and extremelty well appointed. Bar was cosy and lounge area very comfortable. Two well kept real ales perked... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for taking the time to write a review of your weekend's stay, we were delighted to read such positive comments. The real ale has proven very popular especially at the end of a long journey! Our suites are all very well appointed and have brand new beds which regularly get commented on for their comfort and breakfast is... More

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Additional Information about Bank House Hotel, Spa & Golf Club

Address: * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
Location: United Kingdom > England > Worcestershire > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bank House Hotel, Spa & Golf Club 3*
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Bank House Hotel, Spa & Golf Club (Spa refurbishment due for completion Winter 2014) overlooks the Malvern Hills and is 3 miles from Worcester. The spacious rooms have individually decorated interiors and feature LCD TVs, coffee/tea making facilities and hair dryers. Most also have work desks and wireless internet is complimentary. The Bank House Hotel, Spa & Golf Club also boasts its own Florida style 18-hole golf course. Hotel Rooms: 66. ... more   less 
Number of rooms
66

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