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All 12 Worcester hotels

Bank House Hotel, Spa & Golf Club

3.0 of 5 Hotel   |   * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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83%
Ranked #1 of 12 Hotels in Worcester
A recent review
5 of 5 stars reviewed 2 days ago
QPR1966 Bristol
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138 reviews from our community

Traveler rating
    83
    33
    12
    6
    4
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24
29
1
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol
Contributor
13 reviews 13 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was one of 10 lads to go and play 2 rounds of golf over 2 days, bed and breakfast & evening meal in Sept 2014. The hotel was lovely, a lot of building work going on outside but very quiet considering. Excellent value for money with the food superb. Staff at Golf and at hotel were very friendly and... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

A truly fantastic hotel with exceptional staff. We organised a company away weekend here using the hotel and its rooms, the golf club house and hotel and local land. The whole event, which was rather complicated (large groups, lots of moving around) ran extremely smoothly due to the flexibility, cooperation, helpfulness and excellent logistical team that the hotel has in... More

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London, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had an amazing time at the hotel, the staff I have to say are exceptional. I got in contact with the hotel prior to our visit to ask for guidance and local taxis as I had to come back to London for my graduation and the service provided by the reception staff was phenomenal. I was offered advice and... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel staff were extremely accommodating, professional and nothing was too much for them. They went the extra mile and were always polite and considerate. Thank you for making our stay so special.

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an enjoyable experience here and a great few rounds of golf whilst staying here. Having seen the comments raised by the previous reviewer, I felt the need to offer a more balanced perspective on this hotel. The hotel seems to do a lot of trade with us golfers and no suprises there since they have a wonderful course. The... More

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at this hotel over the weekend with a group of fellow golfers. The service in the restaurant was very poor having to wait over half an hour between courses. The orders were coming out wrong and some were still waiting for food while others had finished the course. Considering we had all pre ordered the food it was a... More

Was this review helpful? Yes 1
west bromwich
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent the weekend at the bank house, Our daughter got married there, I cannot praise the place enough, From the arrival to the departure, The staff treated us like a member of their family, The food exceptional , The service first class, The rooms outstanding, The price compared to other places unbelievable, Nothing was to much trouble... More

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for writing such a wonderful review of your daughter's wedding here at the Bank House. We were all delighted the day went so well and you all enjoyed it so much. I was particularly pleased to read your comments on the food, staff and rooms all of which I think are exceptional. We wish them both a very... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

had the pleasure of spending 4 nights at the Bank House with a group of over 100 women from my Church, based in London. It was an unforgettable week and the staff were on hand to make our time aware truly unforgettable. They were all friendly and very conscientious, and were especially helpful to me and other Mothers with their... More

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write your review. As I mentioned in a response to a previous review from one of your group we thoroughly enjoyed welcoming you all to the hotel and were delighted you had such great time. By the time you all join us again in 2015 there will be a lift which... More

Worcester
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked my parents a room for my mums birthday, they were extremely impressed with their room, and their breakfast and said they would definitely recommend this hotel. The room was very large and the en suite and the cleanliness was excellent. They also said the staff were very pleasant and helpful. I was worried as there was both a... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write a review of your parents stay with us. At first I was worried something had been amiss when I saw that we had only received 4 out of 5 in your overall review but I couldn't see anything in the body of your review that had not been up to... More

Newtown, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel as we were attending the race meeting. The room (9) was very big very clean ,the shower leaked a little ,but that happens in a lot of hotels with shower/bath Lovely clean white towels. The hotel is going threw a refurb,so you have builders about their,we never had a problem. We had lunch there,I had the... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write a review of your stay this weekend, especially the perspective in which you kept everything considering we were not 100% perfect. The confusion over your evening meal I cannot explain and the team here have come to the conclusion that unfortunately your meals must have been sent to another table... More

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Additional Information about Bank House Hotel, Spa & Golf Club

Address: * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
Location: United Kingdom > England > Worcestershire > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bank House Hotel, Spa & Golf Club 3*
Number of rooms: 66
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western

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