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All 12 Worcester hotels

Bank House Hotel, Spa & Golf Club

3.0 of 5 Hotel   |   * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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84%
Ranked #1 of 12 Hotels in Worcester
A recent review
5 of 5 stars reviewed 6 days ago
A1h22
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126 reviews from our community

Traveler rating
    76
    30
    11
    6
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

As a family with 3 children, we find it difficult to stay in hotels as they don't cater for 5 in a room. The Bank House was an exception. We stayed for a family wedding & had a huge room with a double bed, double sofa bed & single bed. There was still more than enough flood space to move... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a great review of your family's stay at the Bank House. We have a variety of family rooms including one with an interconnecting door into a separate room should you want even more space. We were delighted to read you enjoyed the wedding you attended and that the food and staff lived up... More

Castleford, United Kingdom
Top Contributor
82 reviews 82 reviews
53 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is situated 10 minutes by car from Worcester city centre. It has beautiful grounds and a stunning terrace with delightful views of the Malvern Hills. This offers stunning views this time of year with a nice sunset. I was a tad worried about the inside of the hotel on arrival has the corridors looked very 1970s, however when... More

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for taking the time to write your review and highlighting how wonderful the terrace is to enjoy the sunsets. Overlooking our golf course and to the Malvern Hills the view from the terrace is spectacular and we regularly have comments on it. We were delighted you enjoyed staying in one of our Executive rooms and hope we can... More

Port Talbot, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel and grounds are fantastic venue for a wedding but as I was disappointed in some parts of the stay. The breakfast was not as described on the web page..it was just standard English and no options for fish or poached eggs..it was basically buffet and that it. For someone like me who don't eat bacon sausages and all... More

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for taking the time to write a review of your stay at the Bank House. I was delighted to read all the positives you highlighted including describing the wedding as 'top notch' so thank you for that. I was disappointed to read that breakfast had not be served to our normal standard and have tried to find out... More

Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weekend wedding at bank house hotel , I had a fantastic stay and didnt want to come home . Loved the hotel , the grounds were gorgeous and the lovely weather made it a perfect setting for a wedding . I stayed 2 nights in the gold suite .. it was a gorgeous room and the... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for your review of the weeding you attended here, I was delighted to read such positive comments on every aspect of your stay including your room, the food and the team here. If you are attending a wedding here in 2015 then keep your high heels as the lift will be in place and make your journey to/from... More

Newport
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited here last week for a golf weekend with some mates and they we had an amazing time. The hotel was really good value and the food was 5*. Good choice of drinks and even though there was 2 weddings on the hotel looked after all their guests.

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for a great review of your golfing weekend here. The course is playing exceptionally well at the moment and with its uniqueness as a Florida style course it is really popular. Both the hotel and golf course have undergone significant refurbishment and its great to hear they have lived up to expectation. We look forward to welcoming you... More

Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would like to say that I have dealt with many venues of this type in the Hereford and Worcestershire area and this hotel has got it spot on. The staff are so so friendly and cannot do enough for you from the start of your planning for you special day to the end. You should all be proud of... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for an amazing review of your wedding here at the Bank House, we were all very pleased you had such a good day. Dan will be especially please with your review of the food which he and his team work hard to get just right, creating perfect, delicious dishes which is so important for special events when you... More

Worcester, UK
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently held my daughters wedding here and it was excellent! can't thank the hotel enough for all they did to make our day run like clockwork. Food was superb! Hot and well presented. we were reassured all along the line that we would get the best of attention and we certainly did. Congratulations to all the staff for their most... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for your review of Rob & Julia's wedding reception, which you clearly enjoyed. I was delighted you highlighted Sujith, Sarah & Mark who form part of a great team we have here. I hope you will come back and see us again in the near future as the opening of the Spa in 2015 will really... More

Bedford, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived Saturday 16t September we were attending our friends Evening Wedding reception Rob and Julia. On arrival we had a lovely warm welcome by the reception staff Sujith Kumer and Sarah Laird Also we meet Mark Satchell who made us feel at home as well. All the staff through our stay went out of their way to look after us,... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for writing such a lovely review of your daughter's wedding, which we were delighted to host. The day into the night was wonderful and there was a fantastic vibe with all the guests. The lift is on its way but as we're a three storey building the most you have to tackle at the moment is two flights... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My sister and I threw a suprise retirement party for our mum last night and everything was brilliant! The help from Kathy to plan it all was great and we had no worries leading up to the night. The room looked amazing, the dj was great, the staff were friendly and couldn't do enough for us and the food was... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for writing such a lovely review of your Mother's surprise retirement party, it was an excellent evening which it was clear the guests really enjoyed. The hotel has undergone its refurbishment and is now a spectacular place to celebrate in. The conclusion of the swimming pool and Spa will really finish it off which will be in 2015... More

Worcester, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 14, 2014

My husband and I held our wedding dinner and evening reception in this hotel in 2001. WOW,WOW ,WOW! I What a amazing makeover!Just Wish This Hotel Looked As Classy Then As It Does Now! Thank You For A Wonderful Weekend!

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such an amazing review. We were delighted that you have come and visited us since your wedding thirteen years ago and clearly appreciated the extensive changes the hotel has been through in the interim period. We hope you will continue to come and visit us as we strive to get better and better. More

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Additional Information about Bank House Hotel, Spa & Golf Club

Address: * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
Location: United Kingdom > England > Worcestershire > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bank House Hotel, Spa & Golf Club 3*
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western

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