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All 12 Worcester hotels

Bank House Hotel, Spa & Golf Club

3.0 of 5 Hotel   |   * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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77%
Ranked #2 of 12 hotels in Worcester
A recent review
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61 people have reviewed this hotel

Traveler rating
    30
    17
    7
    5
    2
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11
14
Solo
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Holmfirth, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I had a fab stay at Bank House. The new look is really beautifully done. The beds extremely comfortable. We ate at the hotel and found the food to be very good. The service was exceptional. Would recommend .

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for writing such a positive review, we have had a magnificent weekend with the sun shining and everyone exploring the gardens and terrace area. The hotel is nearing the end of the refurbishment and the reception area's carpets are going down today (a sure sign of the final bits and pieces) and our newly refurbished rooms are receiving... More

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Looking for a new regular venue for my jazz club I approached the Bank House hotel and met with Kathy Leather who immediately came on board to the idea of hosting the monthly event. After seeing some of the function rooms available we decided on The Westminster because it was the ideal size for what we needed. Then I had... More

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a great review. We were delighted to be chosen for the venue for your Jazz nights which we now hold on the first Monday of each month. For our first night we were delighted with how well it all went and that such a good number of people turned up. We look forward... More

Pershore, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My new wife and i would like to thank all the staff for such a fantastic time on our wedding day and making it such a wonderful and special day never to be forgotton everyone eased a lot of nerves and made us feel relaxed and all our guests said what a perfect day they had an how all the... More

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for finding the time after your amazing wedding to write us such a lovely review. It was a great day and all the guests appeared to be enjoying themselves. You were our first guests to use the new Bar and we hope you liked the new look because we think its fantastic. All of us here would like... More

Malvern, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited the Bankhouse for breakfast this morning and to put it mildly it was excellent. Great quality food, great service and in a great setting. Lovely relaxing meal without feeling hurried by the staff, it was a nice Sunday morning family experience and even the kids were relaxed, happy and ate well - fantastic. Would not hesitate to recommend.

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for taking the time to write your review, a second great review and hopefully you saw the difference to the hotel between your two visits. The refurbishments are coming to their conclusion and with the sun shining we are making the most of all the work done to the garden and patio areas and with the... More

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Loads of our guest enjoyed their evening and have commented on how lovely the venue was, and could see how much it has changed since last year, when my brother had his wedding with you. Myself and my finance are looking forward to our wedding with you this august 2014. Kathy was such a great help with organising and helping... More

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank-you for writing this review. I am glad that you, your fiance, and your guests all enjoyed your engagement party. The changes in the hotel are very evident now, with over 40 of the bedrooms having been completed, and works carried out on the function suites, the car-park and the gardens. The bar area is now nearing completion, and the... More

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A first visit to this hotel returned a feeling of efficient,courteous and attentive staff.The hotel and function room were spotlessly presented and the buffet food layed on for the function was exceptional.Sue Page and the rest of the team must be complimented for their great service and hospitality.A great venue for any function.Well done

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Firstly, thank-you for taking the time to write this review. It is lovely to hear that you enjoyed your visit. The team here are excellent and place extreme importance on attention to detail, to ensure that every guest that visits the hotel, has the best experience. It is fantastic to hear that this is working. With over 40 bedrooms having... More

Pershore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Our AGM and lunch was held at the Bank House for 100 current and past lady captains from all over Herefordshire and Worcestershire. We were treated royally and even had the red carpet laid out to greet us. We met a few times prior to the event and the staff were really helpful and accommodating. Kathy Leather the events manager... More

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write your review. We did enjoy welcoming the past and current lady captains of the Herefordshire & Worcestershire golf clubs, of which we believe 22 were represented on the day. As this was the first time we had hosted the event we were delighted to receive such positive feedback about the... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed March 6, 2014

I have been on a training course 3 - 5 march 2014 and was booked into this hotel. Rooms were excellent and clean. Breakfast was really nice with a full choice of everything you could think of. Bar area had a nice atmosphere and the location was nice and quiet but close to everything with a short drive. The staff... More

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Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for taking the time to write your review, we were all delighted you enjoyed your stay. The team here are excellent and now that over 40 bedrooms have completed their refurbishment they are absolutely amazing too. The chefs are serving locally sourced, seasonal food which is reflected in the Bar and Restaurant menus and our breakfast... More

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed February 20, 2014

Hotel is going through a refurbishment but no interference at all for guests, wonderful service from the staff, ever so helpful and nothing too much trouble. Function rooms are excellent. Plenty of parking spaces and the views from the hotel of the Malvern HIlls are marvelous. One of the best hotels in the area.

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for taking the time to write such a great review. The refurbishment continues but we take care to ensure there are no disturbances to our guests, we're on track to have the entire ground floor and first floor bedrooms completed by the end of February (a week today!) We look forward to welcoming you back in... More

Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2014

Found the staff brilliant, food was top notch. Even with the floods hampering everything they pulled out all the stops to keeps things first class. Room was clean, tidy and just right! Thanks to all the staff, much appreciated. Will be back, I promise!

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a wonderful review, we were delighted you enjoyed your stay. The floods did affect the city of Worcester, cutting off some routes into it and flooding some properties. As we were not affected we found that we were suddenly quite busy with guests who couldn't get to their hotels in Worcester as well... More

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Additional Information about Bank House Hotel, Spa & Golf Club

Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western
Address: * Spa Reopening Winter 2014 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
Location: United Kingdom > England > Worcestershire > Worcester
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bank House Hotel, Spa & Golf Club 3*
Official Description (provided by the hotel):
The Bank House Hotel, Spa & Golf Club (Spa refurbishment due for completion Winter 2014) overlooks the Malvern Hills and is 3 miles from Worcester. The spacious rooms have individually decorated interiors and feature LCD TVs, coffee/tea making facilities and hair dryers. Most also have work desks and wireless internet is complimentary. The Bank House Hotel, Spa & Golf Club also boasts its own Florida style 18-hole golf course. Hotel Rooms: 66. ... more   less 
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