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Bank House Hotel, Spa & Golf Club

3.0 of 5 * Spa Reopening Spring 2015 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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Bank House Hotel, Spa & Golf Club
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180 reviews from our community

Traveler rating
    113
    42
    15
    7
    3
See reviews for
32
38
3
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (29)
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    (49)
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    (48)
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Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

You only get one chance to make your wedding day special and the Bank House team did exactly that. Those of our guests that stayed over loved the rooms, the staff could not do enough for them. The Reception was faultless and everyone commented on how good the food / decor and drinks were. Kathy and here staff were extremely... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for the wonderful review of your wedding here at the Bank House. We are very lucky to host such special days and we love to hear from those who make the day extra special. With our location, refurbished rooms and a great team we are able to make anyone's dream day come true. We wish you every happiness... More 

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Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The Bank House Hotel Spa and Golf Club was the perfect venue for my 40th birthday party. I would like to thank Kathy and Mark for helping organise the fabulous evening. The Elgar Suite is absolutely stunning and a great function suite to party the night away. All my guests were blown away by the decorations and loved everything the... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a great review of your birthday party at the Bank House. The Elgar suite is perfect for bigger events especially if you want to have music and entertainment. The chefs produce amazing food from local suppliers and this is for every meal which is why breakfast is such a big hit. The bedrooms... More 

Worcester UK
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

We went to the Bank House for our annual Christmas Lunch for 70 employees, this was our first time of trying this venue. We had very specific menu requirements away from the standard Christmas menu as we had to cater for vegans, pescetarians, as well as traditional 'Christmas Lunch meat eaters' however including some staff that don't eat turkey! The... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for such a full review of your Christmas Lunch, we were delighted to read you had enjoyed it so much. Cooking fresh, local produce means that we can accommodate those with dietary requirements ensuring that all the guests have a great time. Coming from local butchers, growers and suppliers means we do have the pick of the crop... More 

Worcester, England, United Kingdom
1 review
5 of 5 stars Reviewed January 8, 2015

I recently held my wedding at Bank House Hotel and after a year of planning everything went perfectly. From the day we first saw the venue until the day after the wedding(hangover in tow) the staff were absolutely fantastic. The roast lamb we had was exceptional, the beer was top class real ale, the room we stayed in was immaculate.... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for a great review of your wedding day, we were all delighted you had such a wonderful day and that it met all yours and your guests' expectations. The lamb dish did look delicious and the chefs were particularly pleased that you enjoyed it so much. Whilst we do our best to make your day go... More 

Worcestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2015

We went to the Michael Buble Tribute Night in December at The Bank House Hotel, all of my colleagues had a great evening, fab food, service, atmosphere, music, they seemed to cater for everybody. We had a good boogie and sing song. There was a slight queue for drinks on arrival, but once we had all been served it was... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for a great review of our Christmas party night with a Michael Buble tribute act. We have received some really good feedback for the Christmas period with everyone getting into the festive spirit. The tribute night was sold out quickly so we might aim to have two next year to give more people a chance to... More 

Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

We stayed at The Bank House Hotel in December 2014 and attended a charity ball. All in all it was a great experience from the check in...polite, efficient and quick, the room itself...The Morgan Suite, very comfy, beautifully appointed and with two rooms + bathroom was great for my family, the evening supper and Ball....lovely food served promptly and our... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for your review of the Bank House and the event we held here. I was delighted to read you and your family enjoyed it so much. The night raised a lot of money for a good cause and everybody who attended appeared to enjoy it and get into the spirit of the night. The hotel is ideally geared... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 6, 2015

I woke up at the Bank House on 6th December, the sun was shinning and I looked out at the Malvern Hills and felt like a child on Christmas eve! All the staff were very helpful and friendly, nothing was too much trouble and they made me feel very special. The ambiance & food was fantastic and we've had so... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a wonderful review of your wedding here at the Bank House. We do try and make sure everyone's wedding is the day of their dreams and to that end Kathy & Nina pull out all the stops to create it. Our location does mean we have the spectacular back drop of the Malvern... More 

Worcestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

On arrival staff were very friendly and helpful. Our room was to an executive style, warm and cosy. The Charity Ball was impressive and we had a wonderful evening. Breakfast was superb, again staff were very obliging. Overall we couldn't have asked for a more enjoyable night.

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for a glowing review of your time at the Bank House. The charity ball was a big success raising a significant sum for a very good cause and we were delighted to be able to host it so successfully. We were especially pleased that you liked your bedroom and overall had such an enjoyable night. We... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

I booked with friends for the New Year Gala Dinner with overnight stay and breakfast. We where meet on our arrival by very pleasant and helpful reception staff and book in quickly. We reached our ground floor room and found it to be clean and well presented. The Gala dinner was excellent, with a fine Beef Wellington. We were initially... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for your review of your stay over New Year's Eve, I was very pleased to read that the Gala dinner and your room were highly praised. We didn't have our normal Breakfast service the next day as we offered a brunch with breakfast and to that end we did get a couple of things wrong which you highlighted.... More 

Malvern, Worcestershire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

We had our wedding ceremony and evening do at the Bank House and couldn't have asked for a better day. Everything was perfect and the attention to detail was outstanding. The staff from start to finish were amazing and helped plan our day exactly as we wanted. The staff on the day were also great and kept our guests happy... More 

Was this review helpful? Yes 2
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for an amazing review of your wedding here at the Bank House, we were delighted you and your guests enjoyed it so much. We are a great venue for weddings having great public rooms for the civil ceremony and reception afterwards but also because the bedrooms are so beautifully appointed and therefore a great place for... More 

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Additional Information about Bank House Hotel, Spa & Golf Club

Address: * Spa Reopening Spring 2015 | Bransford, Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
Location: United Kingdom > England > Worcestershire > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bank House Hotel, Spa & Golf Club 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western

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