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Bank House Hotel, Spa & Golf Club

Worcester WR6 5JD, England (Formerly Brook Bank House Hotel)
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Bank House Hotel, Spa & Golf Club
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Bank House Hotel, Spa & Golf Club
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210 reviews from our community

Traveler rating
    135
    49
    16
    7
    3
See reviews for
43
41
3
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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  • All months
    (210)
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    (59)
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    (49)
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    (48)
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Kidderminster, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

As stated by the Mother of the Groom below this venue was exceptional. I am so pleased we decided to hold the wedding here. The staff could not have been more helpful and courteous. Every member of staff from housekeeping to Managers are thoughtful and helpful and they all made my daughter and her new husband's day perfect. The whole... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We believe you won't find a better hotel to stay at in Worcester. From the moment we arrived the staff were so attentive, polite, smiling. We had been given a ground floor room which was situated at the far end of the complex (quieter area as they had a wedding) and what a room. Even with the amount of guests... More 

Was this review helpful? Yes
Kidderminster
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My son and his new wife held their wedding at the Bank House. Couldn't have asked for a better venue. The gardens are picturesque, the food was brilliant (every taste was catered for) and the rooms were of a high standard. The best I have saved for last thank you to Sue and all the staff who were absolutely fantastic.... More 

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Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We held our annual dinner at the hotel on Friday 17th April 2015 and over 30 guests stayed at least one night. Everything went off extremely well and with John Sergeant as our Guest Speaker also staying the night in the hotel it was certainly a memorable night for us all .Thanks to Kathy,Mark and all the staff for all... More 

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Worcester
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Once again the hotel and staff did not disappoint. The room looked stunning, dressed in white with a hint of pink/red. The food was served well presented hot and tasty. The staff were very polite and efficient but very un intrusive. We were privileged to have had John Sargent as our speaker who wad very entertaining followed by a great... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for your review of the Chartered Accountants' Dinner held at the Bank House last Friday, it was a very successful night, especially with John Sargent as the speaker. As you have attended and reviewed a number of events here you would have noticed all the changes and therefore appreciate what hard work has gone in to making the... More 

Telford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel for my parents to celebrate my Mum's 60th Birthday. What a good choice I made, even if I say so myself. They both had a wonderful time and can't stop talking about how nice their stay was. Sue and all the staff made them feel welcome and were very friendly. This made a wonderful stay very... More 

Was this review helpful? Yes 1
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for writing such a generous review of your parent's stay at the hotel in celebration of your Mother's significant birthday. We would be delighted to repeat the experience for you so that you can try our Restaurant, relax on the Terrace or simply make the most of the Worcestershire countryside. The superior rooms do offer a... More 

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My daughter had a perfect wedding day at the weekend. Couldn't fault the venue, all the recent renovations has transformed the venue into a beautiful venue. The main room was stunning, gardens were beautiful for photos and relaxing. Sue was amazing and so helpful. Rooms have been redecorated to a high standard. Great service and food at breakfast. Couldnt reccomend... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for your review of your daughter's wedding at the Bank House we were so pleased you appreciated all the hard work that has gone into transforming the hotel throughout it's refurbishment. Thank you for mentioning Sue and the great service you received, the team always like to hear their efforts have been appreciated. I hope we can welcome... More 

Ledbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a family lunch on Saturday for 27 and a party on the night for 120 all went to plan the food for lunch was very good we had roast beef and in the evening we had a disco and a Hog Roast followed by fire works. We would like to thank Lynn and all the staff for making... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you very much for your review of your 50th Wedding Anniversary, we were so pleased that this landmark event was such a big success for you and your guests. Thank you for mentioning Lynn's hard work who along with her team will have been making sure everything went according to plan. We look forward to welcoming you back in... More 

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have just spent all day Saturday and Sunday morning at the Bank House, where we held my daughter's Wedding ceremony and reception. The whole day Saturday was perfect and well managed from start to finish and it was so good to spend breakfast on Sunday with the wedding guests to prolong the experience. The rooms were large, clean, comfortable... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you for taking the time to write a review of your daughter's wedding at the Bank House we were all delighted to read you and your guests had enjoyed it so much. We are very fortunate to host a number of weddings and it's always best when a number of the party stay over as everyone gets the chance... More 

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had my wedding day at the bank house yesterday, the ceremony and the evening reception and a lot of my guests stayed over on the night in the rooms. The wedding went without a glitch and I could not have asked for a more perfect day. The hotel itself has been transformed and has been finished to the highest... More 

Was this review helpful? Yes
Richard B, General Manager at Bank House Hotel, Spa & Golf Club, responded to this review

Thank you so much for such a glowing review of your wedding at the Bank House, we were all delighted to be involved in such a wonderful day and the fact you enjoyed it so much. Thank you for highlighting the team here, especially Sue who ran your wedding and will be pleased that her and her team's efforts have... More 

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