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All 8 Malvern hotels

The Abbey Hotel

4.0 of 5 Hotel   |   Abbey Rd, Malvern WR14 3ET, England
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Ranked #5 of 8 hotels in Malvern
A recent review
5 of 5 stars reviewed 5 days ago
Mark L Hereford, United Kingdom
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426 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Hereford, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A hotel that represents an attractive town well. Excellent position for town centre and hills. Attractive and distinct reception, and efficient, if a little punctilious, service. Well appointed and with excellent views, as well as distinctive rooms. Distinguished conference rooms. A chain group, but retains an individuality.

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from my fourth trip to this hotel. The location is perfect - just at the foot of the Malvern Hills. Friendly staff and relaxed atmosphere. Menu in the restaurant could do with more variety, but breakfast buffet excellent. The bar area is a good space to relax and meet friends. Will definitely be back!

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Charming exterior hids consistent under investment in rooms and facilities - amazing it has hoodwinked it way to 4 stars, only possible in a small town with limited choice. Avoid until you're looking for an average experience from the 1960s.

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SarovaHotels, General Manager at The Abbey Hotel, responded to this review

Dear John S Thank you for your recent review. I am sorry you found the rooms and facilities did not meet you expectations of a four star hotel. I would like to take this opportunity to reassure you that there was no hoodwinking in our being awarded four stars from the AA. To achieve and keep our four star status... More

Trent Hills, Canada
Top Contributor
99 reviews 99 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

For exploring the Malvern Hills, the Abbey is perfect. We were in room 407 and it has a lovely view. However, it needs new windows! The old 1960's building windows just don't work. Breakfast buffet is wonderful with a fruit / cereal bar along with the usual hot items. The bar is a good place to meet friends. Service throughout... More

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London
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We chose the Abbey mainly because of the reviews on Tripadvisor, what a mistake. It was booked at short notice and I thought £150 was a bit expensive even for a decent hotel. For a very poor hotel it was a complete rip-off. From the outside, the hotel looks grand, especially witht the Abbey in very close proximity. We arrived... More

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SarovaHotels, General Manager at The Abbey Hotel, responded to this review

Dear celtic59 Thank you for your recent review. I am sorry you did not enjoy your stay as much as you or I would have liked. Our reception area should be manned appropriately, so our guests are not kept waiting while others are being dealt with. I am sorry this was not the case when you arrived at the hotel.... More

Rotherham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just stayed at the abbey hotel again for 4 days and had a great stay. the staff are very helpful and very pleasant nothing seems too much trouble. room was nice and clean and comfortable with a large bed and a nice bathroom with a shower. Breakfast was good with a good selection we will be staying there again would... More

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Rochdale
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dated, but in a good way..welcoming staff, stooped in tradition, big colourful symmetrical carpets in the corridors which I kind of like....done very well. Bedroom very comfortable I had 412.... Spacious, clean and comfy bed. Breakfast was good but I was in a rush to enjoy it, the coffee was good and strong Thanks for a comfortable stay

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Bourne, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I took advantage of the DB&B deal at this wonderful Hotel. Our only problem was finding Reception from the car park as the signage is not clear. However, the Receptionist was friendly and efficient, our room was a reasonable size with a large comfortable bed and a spacious bathroom with shower/bath. No problems with our water pressure.... More

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Worcester, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have never stayed at this hotel, but I can definitely recommend it as a place for a quiet drink, perhaps before going on to the theatre. The staff are friendly, it's clean, comfortable and not at all crowded, there are newspapers to read, and the toilet facilities are excellent. Occasionally we have been there when there has been a... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and found it to be a generally nice hotel. A few minor niggles with the bathroom but nothing to ruin the stay. Breakfast was good and the room a reasonable size with large comfy bed. Would stay here again.

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SarovaHotels, General Manager at The Abbey Hotel, responded to this review

Dear jimbofisher Thank you for a lovely review. I am delighted you enjoyed your visit to Malvern and The Abbey. It’s good to hear you were pleased with the quality of your bedroom; although I am sorry you had a minor problem with your bathroom. I’m particularly pleased you enjoyed breakfast. My team have worked hard to ensure this all... More

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Additional Information about The Abbey Hotel

Also Known As:
Abbey Hotel Malvern
Address: Abbey Rd, Malvern WR14 3ET, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Malvern
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #5 of 8 hotels in Malvern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Abbey Hotel 4*
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