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All 8 Great Malvern hotels

The Abbey Hotel

4.0 of 5 Hotel   |   Abbey Rd, Great Malvern WR14 3ET, England
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67%
Ranked #5 of 8 hotels in Great Malvern
A recent review
4 of 5 stars reviewed yesterday
Juliette S Cheltenham, United Kingdom
  • Reviews (479)
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479 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Cheltenham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I recently stayed in this hotel as a wedding guest and I cannot fault the service the staff gave. Nothing was too much trouble for any of the staff we encountered during our stay. They went above and beyond the service I have experienced in other hotels. The hotel itself was clean with some character in the older section. The... More

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Hampshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My wife arranged this as a surprise birthday trip. The location of the hotel is beyond reproach right in the middle of Malvern which is a lovely town. Our room was exceptionally clean, the staff were welcoming and friendly and breakfast was very good indeed. The only criticisms I can make are 1. that the curtains in the rooms did... More

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Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stay at the Abbey Hotel in Great Malvern 4/5 Times a year when visiting relatives. It ticks All the boxes for me. Great food, Fantastic hotel, 10 out of 10 for cleanliness and Excellent friendly service from all the staff. A Must for any visitor to this wonderful part of the country. ..Mr Carter.

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Tipton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel itself and the staff were absolutely fantastic. I had a lovely stay and the surroundings were beautiful. There was a lot of walking but well worth it. They were very kind in looking after your bags after checkout until your lift comes too, Breakfast felt a little rushed but was nice all the same. Not many TV channels,... More

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Gloucester, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

we stayed here for 1 night only in July.It is a very grand building from outside and the bar/restaurant facilities all looked very appetizing . Unfortunately the room was very tired looking and does require a lick of paint.in our opinion this hotel was nearer to 3 star standard.The breakfast was very good with plenty of choice. Overall this hotel... More

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Cirencester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Haven't stayed in the Abbey for 15years. It hasn't improved in this time.Found cockroaches in the bathroom, not a pretty site first thing in the morning. Bath panel hanging off,curtains not hanging properly from the rail,hence unable to close.Looking very tiered. Ate in the restaurant,food expensive, and unnappetising. Will not be staying again any time soon, and nor should any... More

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SarovaHotels, General Manager at The Abbey Hotel, responded to this review

Dear morgan848, Thank you for your recent review following your say with us. We value all guest feedback as it helps us improve and meet our guests’ expectations. We take pest issues very seriously and retain a company to deal with any alleged sightings as they occur and also to regularly inspect the hotel and grounds for any evidence of... More

London, United Kingdom
Top Contributor
72 reviews 72 reviews
22 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have visited this hotel several times over the years and have always been happy with our visit. Breakfast is excellent , plenty to chose from. The dinner was an inclusive feature on our visit and again excellent value , good selection, good service . Our room was on the small side but clean , tea coffee kettle available.TV small... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

My wife and I were spending the weekend in Malvern and wanted to stay somewhere nice on the Saturday night so decided to spend a little extra and stay in the Abbey Hotel. The problems started the moment we arrived when I asked if they had a parking space for me. The girls at the desk didn't have a clue... More

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malvern
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On 5/7/14 i had the pleasure of attending a wedding reception at this hotel,the room was set out beautifully , the buffet was outstanding,fresh,nicely presented,plenty of variety.The staff very helpful and polite it was a wonderful day , at a lovely venue could not fault it a wonderful time was had by all .thank you to chefs and staff for... More

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Lincolnshire
Top Contributor
279 reviews 279 reviews
66 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally situated in Malvern the Abbey has fabulous staff, and nothing is too much trouble. The hotel interior at first looks a little tired, but our executive room was first class, even with a liitle note asking to leave a message if something wasnt working (great idea!) Very comfy bed, 2 large bottle of water (other hotels PLEASE NOTE!), dressing... More

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Additional Information about The Abbey Hotel

Address: Abbey Rd, Great Malvern WR14 3ET, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Great Malvern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Abbey Hotel 4*
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Also Known As:
Abbey Hotel Malvern

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
103

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