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All 8 Malvern hotels

Mount Pleasant Hotel

3.0 of 5 Hotel   |   Belle Vue Terrace, Malvern WR14 4PZ, England
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Ranked #7 of 8 hotels in Malvern
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100 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Hereford, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Finding your way to reception from the car park is the first challenge, finding someone at reception the next one. Staff are friendly in a diffident manner! Lunch was of thoughtless quality and coffee week. Rooms were musty. Set in prominent position in an a town of outstanding beauty, with the attraction of the Malvern Hills.

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Shrewsbury, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My fiancé & I stayed at this hotel for a Saturday night as we had booked tickets for the theatre The hotel has a great location in the town, just a few minutes walk from all attractions We received a very friendly welcome & a staff member carried our bags up to the room, most helpful. While the decor in... More

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Cheadle, United Kingdom
Top Contributor
71 reviews 71 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First the good bits. Room 3 had fantastic views over the Abbey and beyond, service was good and friendly, bar stocked with a wide variety of drinks. Yes the hotel is in need of an upgrade but the ambience was relaxing. Now the not so good things. The frayed towels in the bathroom, only one packet of biscuits in the... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The room I stayed in had dodgy heating; the valve was nearly falling off. The en-suite was a damp and mouldy shower room with a bad electric shower. Breakfast wasn't great either with mediocre cooked breakfast or cereals with only full fat milk. The coffee was ok. In the end, I was glad to leave after 4 nights.

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Worcester, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed 5 weeks ago

This pub/hotel has a great location, beer garden & views, & a reasonable local reputation for food. Guess I must have caught them on a bad day. Went in as part of a family group Sunday lunchtime. The young barman is on his own, dealing with thirsty customers & other punters complaining about the late/non arrival of their food. When... More

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Malvern, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

We had a high tea reception in the afternoon after our wedding ceremony . Tables set with vintage china in the library for thirty. Lovely room ideal for this . Frank and his team were excellent everything ran perfectly and I could relax and enjoy the day . We had four types of dainty sandwiches , mini quiches , followed... More

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Colchester, United Kingdom
1 review
2 of 5 stars Reviewed March 2, 2014

The level of customer service was poor, staff at breakfast did not know where things were and were not attentive to guests needs. Breakfast could be better a decent size sausage would have been good (not a cocktail sausage) esp for vegetarians ( no veggie sausages at all). Need to have staff staying in hotel to deal with noisy and... More

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Solihull, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2014

Ideally positioned for access to the Malvern Hills, the town and the Theatre. Staff excellent, food was very good, the evening meal selection was varied and was of a good quality. The hotel was Ideal for a short break. Had a wonderful break and would highly recommend

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Senior Contributor
41 reviews 41 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 26, 2014

As most older hotels, this really suffers from a multitude of different levels, leading to lots of small corridors, fire-doors and many short flights of stairs. The reception was mid-level and restaurant & breakfast room on another. If only a lift could be installed to partially resolve this !!! Given this, our actual room was OK, decoration was fresh, although... More

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Gloucester, United Kingdom
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2014

Arrived and met by a friendly young lad , went walking all afternoon as it was the perfect location for walking straight up the Worcestershire Beacon . To be honest that was the best bit , the rest wasn't great , bath taps dripping , could not adjust showerhead so a lot of water all over the floor , it... More

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Additional Information about Mount Pleasant Hotel

Address: Belle Vue Terrace, Malvern WR14 4PZ, England
Location: United Kingdom > England > Worcestershire > Malvern
Free Parking Restaurant
Hotel Style:
Ranked #7 of 8 hotels in Malvern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Pleasant Hotel 3*
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