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Mount Pleasant Hotel

3.0 of 5 Belle Vue Terrace, Great Malvern WR14 4PZ, England
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Mount Pleasant Hotel
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Mount Pleasant Hotel
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119 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed in this hotel a number of times and always been treated well by all the staff especially Ashley. Stayed for 1 night on the 27th September, room 10, great bathroom, quiet room. Food was the best we have had, great new chef. Would recommend Regards Karen & Ian

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 14, 2014

Booked a two night get away for three sisters in family room. Arrived to a warm welcome, helpful staff who carried our bags and provided glasses and ice bucket for our champagne. The hotel bar and restaurant was charmingly old fashioned with a homely and unpretentious menu. Dave was always helpful and friendly. Altogether a relaxed and enjoyable weekend.

Was this review helpful? Yes 1
Birmingham, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 10, 2014

We stayed at this hotel in July 2014 and were completely disappointed. There was a mix-up at check-in which resulted in a 20 min delay to get the key (their fault) and then the staff appeared to not know what they were doing (had to get another staff member to help with an equally confused look on his face!). The... More

Was this review helpful? Yes 2
Great Malvern, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

Had my wedding reception here on 21st June 2014 and, despite a sudden change in hands-on Hotel Management the Hotel staff worked together as a team to ensure all the arrangements went ahead smoothly. They accommodated the harpist I'd booked, provided an excellent high tea, liaised with my florist and dance floor providers, and booked an excellent DJ, and provided... More

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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 25, 2014 via mobile

Called in for a coffee as we were on holiday in Malvern and we had been into the hotel previously when we visited a couple of years ago and found it warm and welcoming. We ordered the coffees at the bar and waited over 25 mins.............the very nice lady who seemed to be in charge offered her sincere apologies and... More

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Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

Decided to give the hotel a try for an impromptu lunch. My salmon fish cake on a bed of very tired salad leaves was average. My friend didn't have much choice being a vegetarian and opted for what the waiter described as Mediterranean vegetable bake with feta cheese. This was lukewarm and in no way resembled a 'bake' simply awful.... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 12, 2014

We had such a terrible family weekend at the Mount Pleasant. PLEASE don't stay there until the new management has either left or completely changed the way the hotel is run. We found ourselves staying there on a weekend when they were holding a wedding, the dinner and dancing being held right opposite the family room we booked (we have... More

Was this review helpful? Yes 5
Cheltenham, United Kingdom
Top Contributor
184 reviews 184 reviews
36 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed August 10, 2014

Popped in for lunch last Saturday as the hotel does a meal-and-drink offer. Service was excellent: efficient and very friendly. The bar area is well-maintained and nicely decorated, with period music playing. I ordered the lasagne, which was delicious. My wife had the scampi, which I think would be described as average. Nonetheless for £6.50 with a drink both were... More

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Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

This is the third time I and friends have taken afternoon tea at Mount Pleasant. On arrival we were brought the champagne we had ordered, and asked to read the afternoon tea menu and decide if there was anything we would like to change, and what sort of bread we would prefer. The quality of everything was excellent, the cakes,... More

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

I have been staying here monthly for fifteen years and have tried other hotels in Malvern but always come back. The building is old so you must expect some quirks but the current owners are working hard to upgrade some of the more tired room décor. Out of the front you get some of the best views in Malvern but... More

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Additional Information about Mount Pleasant Hotel

Address: Belle Vue Terrace, Great Malvern WR14 4PZ, England
Location: United Kingdom > England > Worcestershire > Great Malvern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Pleasant Hotel 3*
Number of rooms: 14
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