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All 8 Great Malvern hotels

Mount Pleasant Hotel

3.0 of 5 Hotel   |   Belle Vue Terrace, Great Malvern WR14 4PZ, England
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Mount Pleasant Hotel
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Ranked #7 of 8 hotels in Great Malvern
A recent review
4 of 5 stars reviewed 2 weeks ago
BenandAlexandra Cheltenham, United Kingdom
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115 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
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English first
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Called in for a coffee as we were on holiday in Malvern and we had been into the hotel previously when we visited a couple of years ago and found it warm and welcoming. We ordered the coffees at the bar and waited over 25 mins.............the very nice lady who seemed to be in charge offered her sincere apologies and... More

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Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Decided to give the hotel a try for an impromptu lunch. My salmon fish cake on a bed of very tired salad leaves was average. My friend didn't have much choice being a vegetarian and opted for what the waiter described as Mediterranean vegetable bake with feta cheese. This was lukewarm and in no way resembled a 'bake' simply awful.... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had such a terrible family weekend at the Mount Pleasant. PLEASE don't stay there until the new management has either left or completely changed the way the hotel is run. We found ourselves staying there on a weekend when they were holding a wedding, the dinner and dancing being held right opposite the family room we booked (we have... More

Was this review helpful? Yes 5
Cheltenham, United Kingdom
Top Contributor
184 reviews 184 reviews
36 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Popped in for lunch last Saturday as the hotel does a meal-and-drink offer. Service was excellent: efficient and very friendly. The bar area is well-maintained and nicely decorated, with period music playing. I ordered the lasagne, which was delicious. My wife had the scampi, which I think would be described as average. Nonetheless for £6.50 with a drink both were... More

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Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time I and friends have taken afternoon tea at Mount Pleasant. On arrival we were brought the champagne we had ordered, and asked to read the afternoon tea menu and decide if there was anything we would like to change, and what sort of bread we would prefer. The quality of everything was excellent, the cakes,... More

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Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

I have been staying here monthly for fifteen years and have tried other hotels in Malvern but always come back. The building is old so you must expect some quirks but the current owners are working hard to upgrade some of the more tired room décor. Out of the front you get some of the best views in Malvern but... More

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Was this review helpful? Yes 1
Glasgow, Scotland, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 20, 2014

We booked really late, five hours before we arrived from Scotland. David on the desk could not have been more helpful. They even called us back to check on progress and had a drink waiting for us on arrival. The room was very good although we did have one at the back. A we tip.... in all hotels the view... More

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Oxford, England, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

We found this hotel welcoming - the staff were uniformly young, efficient and helpful. Our room had a magnificent view over the Vale of Evesham. Admittedly the decor was tired and the furniture was old, though in good condition, but nevertheless the room was both clean and comfortable. The bed was excellent. The capacious shower was far from the tiny... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014

We were very dissappointed with this Hotel, old fashioned,needed a complete refit,poor food and this was suppossed to be a de-lux suite I would not stay here again. View out of the window was appauling. There were ladders and decorating going on very un welcoming!!

Was this review helpful? Yes 2
Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

Room 14 (or was it 15?) was musty, unheated and poorly ventilated. Of more significance was the fire escape, which was blocked by mattresses. I pointed out this basic error in safety to the manager, who promised to put it right. But, even with the mattresses gone, that fire escape is a potential death trap because it is open to... More

Was this review helpful? Yes 1
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Additional Information about Mount Pleasant Hotel

Address: Belle Vue Terrace, Great Malvern WR14 4PZ, England
Location: United Kingdom > England > Worcestershire > Great Malvern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Pleasant Hotel 3*
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  • Can tickets for local attractions be purchased at the front desk?
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