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All 8 Malvern hotels

The Malvern

4.0 of 5 Spa   |   Grovewood Road, Malvern WR14 1GD, England
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The Malvern
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81%
Ranked #3 of 8 hotels in Malvern
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
deano8 worcester uk
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450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
worcester uk
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We have used the spa facilities on a number of occassions so thought it was about time we stayed over , we stayed for Christmas and took advantage of an offer that was on. The hotel itself is quite modern and well kept with a number of spa/activities to keep you busy should you decide to stay or use. We... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hi Dean Thank you for your review of your Christmas stay. I am very happy you chose to stay with us having already enjoyed using the spa facilities and am delighted you will b staying with us again this Christmas. We look forward to having you. Lynsey Kettlewell, General Manager More

Ringwood, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had family business near Malvern, and The Malvern sounded like a good place to overnight, although when we arrived the location - an industrial estate was a little worrying. The hotel called the day before our departure apologizing for the fact that the outdoor pool jets would not be working, but offered a generous 20% discount on the room.... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Thank you Kelly for taking the time to write a review. I am delighted you enjoyed all of our facilities and that you will be staying with us again. I appreciate your comments regarding hen parties but must advise we do limit the size of group bookings specifically to ensure other guests are not disturbed. I am disappointed your did... More

Bradford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I am very lucky to have the privilege to stay at high end hotels/spa 's on a regular basis through work (usually on a long term basis) , I can only heap praise on the facilities, rooms and food, but more importantly on the staff, who as we all know really make the difference (and lets be fair, work very... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hi David Wow- what a fantastic review! Thank you so much for the lovely specific feedback on our staff. I am very proud of all of the team here at The Malvern and it is great to see them being individually recognised like this. Our facilities and food are amazing and I am delighted you are able to enjoy this... More

Manchester
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I joined a group of friends for an overnight stay here. It was a Saturday and the Spa was very busy. There were two or three large groups staying. The pool and surrounding area is lovely though it's a shame the only view from the pool is of a wall. Loungers were unoccupied. but many guests left towels on them... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Thank you for your review and I am pleased you all had a fun time. Our aim is for you to also have a relaxing break too and I am disappointed you did not experience this. The weekends can be busier as we have hotel guests, day spa guests as well as members using the facilities. However the number of... More

uk
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I used to be a member here, which ended last February 2013 and the first thing I have to say about it, is that if you have the opportunity to join as a monthly member, it is definitely cheaper. You actually pay less on a monthly membership that you would for a spa day. Baring in mind though that the... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Thank you for your lengthy review and feedback.. It is a shame you are no longer a member of the club as I am sure you would see a number of changes have been made in the last year. The gym team has restructured and the class timetable updated. Our aim is to provide a complete fitness environment to suit... More

Crawley
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't be put off by the industrial estate location and the lack of view from the rooms .... You'll be spending your time bobbing around between the indoor and outdoor pools .... The only downside and this is not the fault of the hotel but of its clientele .... would be the embarrassing and gauche behaviour of some couples 'petting'... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hi there Thank you for your review and feedback. I am pleased that overall you enjoyed your stay and the facilities. A number of our rooms do have views of the Malvern Hills and where possible we will always try and accomodate a move of room when requested. Although I understand your comments regarding behaviour in the pool, it is... More

Chippenham, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Another birthday treat, this time with the girls, and we had such a good time we want to make it more frequent. The Spa treatments were gloriously decadent, all the staff were delightful, plenty of different places to relax. When you're running away from it all can you ask for more! I had let them know about my diet well... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hi Jill I am delighted you all had a great time celebrating your Birthday and that we were able to provide ''the icing on the cake''! We hope to see you again very soon Lynsey Kettlewell, General Manager More

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Had a top weekend away in Malvern, the hills are fantastic, the town very nice and The Malvern was very good.n The spa facility is superb, loved being able to chill in the outside pool whilst being blasted by bubbles. The steam and sauna rooms were very well presented. Only small gripe would be all the loungers are taken pretty... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hello Martyn Thank you for taking the time to write a review and I am delighted you had a great weekend with us. Our staff our always keen to help and support guests and it is clear you experienced the benefits of this. Although we do not have drawers in the bedrooms, there is plenty of shelving space inside the... More

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time we've been to the Malvern. Myself, daughter and friend stayed on a Secret Escape over-night stay on the 14/15 March. We were greeted by Jackie the shift supervisor who's professionalism was exemplary. Nothing was too much trouble. We all had a treatment, mine was with Kelly and she gave the best back, head and facial... More

Was this review helpful? Yes 2
MalvernMalvern, Manager at The Malvern, responded to this review

Hello there Thank you for your lovely review. I am delighted you have again experienced the service upon which we pride ourselves. It is clear this makes your trips a success and we hope to see you again very soon. I will ensure all of your comments regarding staff and your meal are passed on to the relevant departmental managers... More

Ware, United Kingdom
1 review
5 of 5 stars Reviewed March 13, 2014

Booked an overnight stay online through secret escapes. Excellent value for money. Pool brilliant especially having part of it outside, lovely to have a glass of wine in the sun. Kept at a constant hot temperature and after spending 3 hours in the pool never felt cold. Had a massage which was lovely. Nice relaxing treatment rooms and area that... More

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MalvernMalvern, Manager at The Malvern, responded to this review

Hi Amanda Thank you for taking the time to write a review and I am delighted to see you both had such a wonderful time. Our restaurant is open to residents and non residents and you are more than welcome to book dinner as a guest or when staying with us again. Our cheeseboard is renowned for it's quality and... More

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Additional Information about The Malvern

Also Known As:
Malvern Hotel Malvern
Malvern Hotel
Address: Grovewood Road, Malvern WR14 1GD, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Malvern
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Malvern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Malvern 4*
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