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All 14 Windsor hotels

Harte & Garter Hotel and Spa

4.0 of 5 Hotel   |   High Street, Windsor SL4 1PH, England
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Harte & Garter Hotel and Spa
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Ranked #11 of 14 hotels in Windsor
A recent review
3 of 5 stars reviewed 5 days ago
loops24
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705 people have reviewed this hotel

Traveler rating
    195
    219
    142
    88
    61
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110
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98
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for one night. Had everything we wanted for as a base in Windsor. Great location directly opposite Castle. Room was more than adequate if I was being picky, a little small and dark. Air con worked brilliantly bed comfy, quiet room,good nights sleep! Didn't have hotel breakfast, too expensive but plenty of places in town for that. Only negative... More

Was this review helpful? Yes 1
Surrey, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was slightly concerned about staying here due to the negative reviews on here. However im glad I did as personally couldnt fault it. Lovely spacious clean room and friendly staff. Breakfast was average but enjoyed it plenty of choice. Wouldnt hesitate to return. Many thanks

Was this review helpful? Yes 3
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Thank you for writing a review and I am pleased you had an enjoyable experience and I hope you will return again. I appreciate you posting a positive review as many review sites tend to receive more negative than positive reports (suppose is human nature unfortunately). My team and I try very hard to ensure that all guests have a... More

Madison, Wisconsin
Top Contributor
99 reviews 99 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I very much enjoyed my hotel stay at the Harte & Garter. + Arrival: I instantly connected with Louisa, one of the front desk staff members. I arrived at 8:30 a.m., and though there were no rooms available for me to occupy immediately she was beyond helpful in helping me get settled, taking/storing my luggage and sending me off to... More

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Thank you for writing a review and I was pleased that you had an enjoyable stay at the hotel and Luisa welcomed you some warmly. I will ensure that I pass on your thanks to Luisa. The air conditioning should work well and cool the room sufficiently and I will ask the maintenance team to review this to ensure that... More

York, United Kingdom
Top Contributor
59 reviews 59 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights in July, (Thursday and Friday night), when we arrived to check in we were promptly informed that our rooms were not in the main hotel but in Goswell House to the rear of the hotel, we were disappointed that we wouldn't have a view of the castle, but at such a busy time of... More

Was this review helpful? Yes 4
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Please accept my apologies that you did not have an enjoyable stay and were disturbed by noise. The main hotel has 79 bedrooms and Goswell House 19. Goswell House is located at the rear of the hotel a short walk from the main entrance. Both the hotel and Goswell House have internal and external facing bedrooms (External are street). Being... More

Watford, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friends and I went here for afternoon tea to celebrate our 30th birthdays. Unfortunately this was not great. On arrival we were seated in a not nice area and asked to be moved to a more comfortable seating, was informed they had a large party coming in so no as they needed those seats for the party. Asked to... More

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Please accept my sincere apologies that you had a poor afternoon tea experience. We generally receive very positive feedback regarding the afternoon tea and service. If you would like to contact me at the hotel I would be happy to offer you and your friends a complimentary return afternoon tea so that we can restore your confidence in the hotel.... More

Datchet, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We live locally and Windsor is where we shop and go for dinner most of the time. Windsor spoils one for choice, and the restaurant of this hotel never disappoints, the chef in residence is always up to their standards. Food was good, the ambience great (it was quiet). Always double check your bill when paying though and there is... More

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Thank you for writing a review and it is nice to hear that you live locally and enjoy using the hotel dining facilities. I will ensure your comments are passed onto the team. Regards Andrew Lee General Manager More

Eden, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in mid-June with two friends as part of a CIE tour. The hotel was clean and service was very friendly. Right across the street from Windsor Castle it was centrally located and within easy walking distance of several restaurants and shops.

Was this review helpful? Yes 3
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Thank you for writing a review and I am very pleased that you had an enjoyable stay at the hotel. I hope you will stay with us again on your next visit to Windsor. Regards Andrew Lee General Manager More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I wouldn't go back!! We only stayed 1 night as we were booked into The McDonald hotel for the Saturday but decided to have 2 nights instead and the McDonald was fully booked. Room was dismal, very dated decor. It was clean, however terrible damp stains on wall and ceiling. Wifi wasn't very good, very slow and you couldn't get... More

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Please accept my sincere apologies that you had a disappointing stay experience. I am not aware that any rooms have any issues with regard to damp. We unfortunately do from time to time have guests that will over fill the baths or leave the shower door open which if the water spills onto the bathroom floor will unfortunately mean that... More

Saratoga, California
Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just outside of Windsor trainstation if you are taking a train to Windsor. Lots of stairs to climb to get to your room if you have luggage. Wifi works well, even from across the street. The restaurant (breakfast) is nothing special.

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

Thank you for writing a review. The hotel is located close to both of Windsor train stations and a comfortable walk. The hotel does have a lot of stairs to some bedrooms. If you require a bedroom close to the lift or with limited stairs please request this at the time of booking and subject to availability we will ensure... More

Shanghai, China
Top Contributor
102 reviews 102 reviews
38 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Harte and Garter Windsor is one of those hotels which make one well aware that one is not an honoured guest but a commodity to be accommodated, fed and moved on, as soon as possible, to leave room for the next cash-cow. I imagine that it is the popularity of venues such as Windsor Castle which spawns such establishments... More

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Harte & Garter Hotel and Spa, responded to this review

I am disappointed that you did not have an enjoyable stay. The hotel bedrooms and bathrooms are all different shapes and sizes, some larger and some smaller. This is due to the age of the building and building constraints. 3/4 of the hotel has air conditioning. All other bedrooms are supplied with an electric fan. If a larger bedroom and... More

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Additional Information about Harte & Garter Hotel and Spa

Address: High Street, Windsor SL4 1PH, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harte & Garter Hotel and Spa 4*
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Also Known As:
Harte And Garter Hotel
Harte Garter Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#6 Luxury Hotel in Windsor
Hotel Class
Number of rooms
98

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