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Clarion Collection Harte & Garter Hotel & Spa

4.0 of 5 High Street, Windsor SL4 1PH, England
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Clarion Collection Harte & Garter Hotel & Spa
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Clarion Collection Harte & Garter Hotel & Spa
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824 reviews from our community

Traveler rating
    221
    269
    166
    100
    68
See reviews for
134
347
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

stayed here last Saturday night very friendly staff we had a lovely room we could not fault with a rear view just see the staion . the hotel is central for everything the evening meal was good.. it was nice to come back late & still get a drink from the bar and chat to the staff .I would stay... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you had an enjoyable stay and that the team looked after you well at the hotel. I hope that you will stay with us again on your next visit to Windsor. Regards Andrew Lee General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My self and husband had an amazing time at this hotel, the room was great, champagne Afternoon tea was just lovely, and breakfast was brilliant, to much for me, but my husband managed to eat it all. Late check out was brilliant. We had time to do shopping and watch the Guards March up the hill then into the Castle,... More 

Was this review helpful? Yes
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

After looking for a relaxing night away we chose the Harte and Garte hotel and spa. The hotel was beautiful, with polite and friendly staff and luxury rooms. It was perfect for what we were looking for however The "Stables Spa" was awful. We paid £15 each to go in there and were promised a haven of relaxation instead we... More 

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Please accept my apologies that you did not have an enjoyable experience in the spa. I will address your comments with the team to ensure action is taken to improve. I was pleased that you enjoyed the hotel and that the team looked after you well. Regards Andrew Lee General Manager More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

I never write reviews but this was a slightly disappointing hotel. We booked through booking.com and paid £278 for 2 nights - apparently this was 42% off and I would have been even more gutted to pay full whack! The location and view of windsor castle is fabulous - literally on the other side of the road. But don't get... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Please accept my apologies that certain aspects of your stay could have been improved. There should be hair dryers in all bedrooms. (Located in the desk draw) Shower caps are not placed in rooms as a general standard, but we do keep them at reception and provide them on request. Some of the rooms do have fixed showerheads. I will... More 

Marlow, United Kingdom
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to take up the offer on a 25% reduction on High tea at the Harte and Garter yesterday. It was really lovely. A beautiful view across to the castle and great service. All the staff were very smiley and efficient. The food was lovely, and very reasonable.

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you enjoyed your High tea and that the team looked after you well. The hotel has a selection of afternoon tea options and the majority of the tables in the restaurant / bar have very good views of the castle. Regards Andrew Lee General Manager More 

Bournemouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After weeks of looking for the place to stay, at the last minute I came across the Harte & Garter hotel, and it was absolutely everything I had been looking for and much much more. I booked this weekend away as a surprise for my partner's 24th birthday... so the pressure was on! ... Yet, it was the best decision... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was very pleased that you and your partner had a great birthday weekend. I will ensure that Jakub is aware of your comments and I am sure he will be very pleased. The team work very hard to try to ensure that all guests have a great stay experience and thank you... More 

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a little concerned about this hotel after reading some reviews however I must say the room was lovely, the staff helpful and both evening and breakfast meals were lovely. Considering the age of the hotel I think it is being kept to a very high standard. The only fault I have though not major is that we had... More 

Was this review helpful? Yes 3
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you had an enjoyable stay at the hotel and that the team looked after you well. I hope that you will choose to stay with us again on your next visit to Windsor. Regards Andrew Lee General Manager More 

Essex, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at The Castle Hotel everytime I come to Windsor, we decided to try the Harte and Garter for a change. The rooms were a good size, and the bathrooms decorated to a high standard. The staff at check in are very friendly and all in all the hotel is good. Right in the centre of town too so... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you had an enjoyable stay. The hotel does not have a car park, but as you state there are local car parks available and the Windsor and Eaton train station car park is the most competitive with regard to price. The majority of the hotels with car parking in... More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The welcome to the spa was very warm, however the strong smell of gas when entering the spa was awful. It is also quite strange that you cannot access the spa from the hotel itself. The staff were very friendly and the back, neck and shoulder and body wrap treatments we had were lovely. There was no real atmosphere and... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

I was pleased that you were welcomed and looked after well by the team in the spa. We do try to ensure that the facilities are accurately displayed on all websites. There is a gas meter room located in the entrance to the spa and this has been checked and signed off as to not having any form of gas... More 

Bexleyheath, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have read the other (not so complimentary) reviews and had to check that I had the right hotel! We booked a castle view room as we had seen that the other rooms had no view. It was only £20 extra. Our room was lovely. The staff were very attentive and pleasant. We had dinner and breakfast included in our... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was very pleased that you had an enjoyable stay at the hotel and the team will be very pleased that you felt they looked after you well. I hope that you will choose to stay with us again on your next visit to Windsor. Regards Andrew Lee General Manager More 

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Additional Information about Clarion Collection Harte & Garter Hotel & Spa

Address: High Street, Windsor SL4 1PH, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Collection Harte & Garter Hotel & Spa 4*
Number of rooms: 98
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Also Known As:
Harte And Garter Hotel
Harte Garter Hotel
Hotel Style:
#6 Luxury Hotel in Windsor

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