We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Clarion Collection Harte & Garter Hotel & Spa

Hotel website
Hotel deals
High Street, Windsor SL4 1PH, England
Special Offer
Up to 20% OFF
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Clarion Collection Harte & Garter Hotel & Spa
Professional photos View all
Browse nearby
Clarion Collection Harte & Garter Hotel & Spa
Add Photo Write a Review

921 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    244
    305
    188
    108
    76
See reviews for
146
398
29
122
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (921)
  • Mar-May only
    (242)
  • Jun-Aug only
    (273)
  • Sep-Nov only
    (219)
  • Dec-Feb only
    (187)
All months
Wellingborough, United Kingdom
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well could not ask for better location for Windsor castle,we were directly opposite the castle wall,from our window we had the most wonderful view of this magnificent castle. The hotel was great in many aspects,room superb,lots of room,clean and comfy bed,staff were polite and helpful,food was quality not quantity,advice is ask for castle view room

Was this review helpful? Yes
Windsor, United Kingdom
Level Contributor
167 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed yesterday NEW

Had champagne afternoon tea here on Friday with a friend - it was a gift from my daughter through spa breaks. I was a bit dissapointed in the offering. The sandwiches were bland and tastless and felt as though they had been laying around for a while. The scones were huge and delicious and the chocolate cake was lovely and... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

went here on a spa package. our rooms were located in a separate building down an alley of the main shopping area next to spa which was a disappointment given the photos (not overlooking castle). Spa is completely separate ( not adjoining so no lounging round corridors in your robes) and does not offer a great deal of spa facilities.... More 

Was this review helpful? Yes
uk
Level Contributor
88 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night on business with a meeting there the next day. I found the Harte & Garter to be a bit of a mixed bag, with a number of positives, but a few negatives, too. Firstly, arrival by car, leaves you with the question of where to park. The hotel offers no on sight parking and seemingly recommends... More 

Was this review helpful? Yes 2
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We were given a voucher for a champagne afternoon tea, it was very good location opposite Windsor Castle...the service was good and the afternoon tea was ok. Worth a visit. A good recharge before continuing shopping....

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased to read that you enjoyed your afternoon tea. We have 4 options available for afternoon tea at the hotel and these are very popular and the general feedback is very positive. Regards Andrew Lee General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am currently in our very large family room in Gosport house part of the Harte and Garter hotel Windsor. Lovely welcome, we were able to stash our bags while we went to that well known park nearby. I would recommend this hotel. The room is large, clean and well fitted out with toiletries etc... children are welcome.

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for your comments and I am pleased that you are enjoying your stay at the hotel and are very happy with your room and service from the team. Regards Andrew Lee General Manager More 

Stamford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed over the weekend Negatives: Reception staff need more training on customer communication. Warm room even with AC Hotel interior looked in need of maintenance No gym and spa seems pretty small and opens from 9am. Parking overnight a little hassle. Plus side: Location is great if your visiting Windsor Bed was comfortable and room was a nice size. Shame... More 

Was this review helpful? Yes 1
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Please accept my apologies if we did not meet your expectations. I will review your comments concerning reception customer service training with the team. As far as I am aware all of the rooms that have air-conditioning are working correctly. I have asked the maintenance and housekeeping team to ensure that these are checked on a daily basis. We are... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed in the hotel for a weekend with friends and family for a wedding: Pros Air con in room Spacious room Friendly staff (mostly) Lovely wedding set up Location Cons Leaking toilet and bathroom that really needed refurbishing Room service that remade the bed with dirty bedding Extremely rude reception lady called louisa!! No one to help with luggage upon... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for your comments. I was pleased that you had some Pros, but disappointed that there were also some Cons. The maintenance team do review any maintenance issues on a daily basis and we have a schedule for refurbishment of bedrooms. If guests are staying for more than a single night then the sheets are changed every 2 days.... More 

Travelers are raving about these Windsor hotels

Harrogate, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is opposite Windsor Castle and surrounded by an excellent shopping area and restaurants. The hotel itself is on the roadside with no car park, the nearest parking is at Windsor Train station which is a short walk away. There is one small lift to the bedrooms and two sets of stairs. Our room was on the third floor, a... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

I was pleased that in general you had an enjoyable stay at the hotel. We do inform all guests if we have a function in the ballroom and the time that the music is due to finish. (Courtesy) Where possible we will allocate guests that are attending the function to the rooms that are close to the ballroom. I have... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Worth the money for the view and the location but if you are expecting a luxury experience you may be disappointed. Furnishings and general decor are a little tired. Service was fine. Be prepared for lots of coach parties. Note if you are in the castle view room there is a basic air con but we didn't discover it until... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

We do have a maintenance schedule that the maintenance team are working through at the hotel. I am working on a project to either refurbish or replace the furniture in the main bar and restaurant. 2/3 of the hotel bedrooms have air-conditioning – please accept my apologies if you were not aware that this was available in your room. If... More 

Questions? Get answers from hotel staff and past guests. Ask a question

271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (232)
Viewed
Bathroom (18)
Viewed
Room/suite (79)
Viewed
Hotel & grounds (39)
Viewed
Dining (14)
Viewed
View from room (21)
Viewed
Pool/beach area (3)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (23)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay