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Clarion Collection Harte & Garter Hotel & Spa

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High Street, Windsor SL4 1PH, England
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Clarion Collection Harte & Garter Hotel & Spa
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Clarion Collection Harte & Garter Hotel & Spa
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891 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ramona, California
Top Contributor
109 reviews 109 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our view of the sprawling Windsor Castle was fantastic. We could see the main street below and the statue of Queen Victoria. Some of the group we were with complained that at night they could hear the street below, and the comings and goings of whoever came and went to the castle. The bed was big enough for two, with... More 

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England
Top Contributor
129 reviews 129 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived a couple of hours before check in time, and was checked in straight away and even received a complimentary upgrade to a castle view room. The lady at reception was very friendly and helpful. We paid £109 on Amazon local for 1 nights accommodation, afternoon tea and breakfast. Looking on hotel website the castle view room was £200... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall very nice hotel. Had deal with afternoon tea included which was lovely- maybe less scones and more tea! We were fortunate to be upgraded to a feature twin room with castle view which was lovely. Decor a little tired and some noise from road- secondary glazing may help- but a comfortable room situated on the corner of the building... More 

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Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After booking a 'buy one day get one free' break via legoland, I was not expecting that much, given the reasonable rates charged, even during the half term holidays. We booked a family room for myself, my husband and two children (10 and 5) and from the outset, the service was super-efficient and so friendly. After being given a perfectly... More 

Was this review helpful? Yes 1
Birmingham UK
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our daughter treated us to a night in Windsor as our Christmas present. She knew we would love the brilliant views of the castle and we very much enjoyed the castle particularly St Georges Chapel....well worth a visit. We arrived at the hotel a little late for check in so were surprised when the room wasn't ready. We were asked... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review. Please accept my sincere apologies if your bedroom was not available when you arrived. We do try to ensure that all bedrooms are serviced and ready for 2pm, but on occasion if previous guests have checked out late there may be a slight delay and this may also be dependent on the specific room... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here with our 3 children whilst visiting Legoland. Wonderful stay and staff were lovely. To walk out of the hotel each day and be faced with Windsor castle was a lovely treat and I look forward to staying again 😊. Accessible to london via train (around 40mims) and will may do this next time Thankyou

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I am pleased that you had an enjoyable stay at the hotel and that the team looked after you and your family well. My team and I look forward to welcoming you back to the hotel on your next visit to Windsor. Regards Andrew Lee General Manager More 

Port Talbot, South Wales. U.K.
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

booked this hotel through secret escapes 5/6 days before, my mum and I had a girlie 3 days, we had a twin room which was huge, very comfy beds, breakfast was good, afternoon tea expensive for what it was, evening meal which was included was lovely, the staff were very very obliging and always so happy, the hotel was in... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you and your mother had an enjoyable stay and that the team looked after you well. The hotel does not have any car parking, but there is a loading bay at the front of the hotel which I would recommend that you use to drop off any luggage that... More 

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Our tour company used this hotel for our last night in the Uk, it soured our vacation. The hotel left our luggage unattended in the lobby instead of placing it in our previous assigned rooms, they also booked a wedding with loud music till late which was directly above the rooms and they were not at all helpful when we... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Please accept my sincere apologies that you did not have an enjoyable stay at the hotel. We always try to ensure that luggage is placed in guest bedrooms as soon as possible and please accept my apologies for any delay in your luggage being placed in your bedroom. If the hotel has a function in the ballroom then we do... More 

Travelers are raving about these Windsor hotels

Milton Keynes, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night and to be fair it was pretty awful We booked it through a website called Secret Escapes who assured us that we where getting a massive 60% off the rate which seemed fine When we got there we where given the key to the room which we located when we walked in well it... More 

Was this review helpful? Yes 2
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Please accept my sincere apologies that you did not have an enjoyable stay at the hotel. I will discuss your comments with the head chef and food and beverage manager (As well as the team working on that evening). In general we receive very positive feedback concerning both the food and service at the hotel and please accept my apologies... More 

Singapore
Top Contributor
87 reviews 87 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Harte and Garter Hotel - located right in the centre of Windsor directly opposite the Castle. Wonderful location in a historic hotel. Many attractions and shopping within walking distance. Can walk also to the river for Thames cruises. My reservation was made by American Express and my check in was seamless. Efficient check in and off to my room... More 

Was this review helpful? Yes
GMHarteandGarter, General Manager at Clarion Collection Harte & Garter Hotel & Spa, responded to this review

Thank you for writing a review and I was pleased that you had an enjoyable stay and that the team looked after you well. My team and I look forward to welcoming you back on your next visit to Windsor. Regards Andrew Lee General Manager More 

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