We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castle Hotel Windsor MGallery Collection

Certificate of Excellence
Hotel website
Hotel packages
18 High Street, Windsor SL4 1LJ, England
Special Offer
UP TO 30% DISCOUNT
Book on
TripAdvisor
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Castle Hotel Windsor MGallery Collection
View Map
Add Photo Write a Review

1,257 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Derby
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights end of December. The hotel was easy to find, very helpful member of staff helped us park. Quick friendly efficient check in. Our room very clean and spacious. The location was perfect just within minutes of the Castle, everything about our stay was perfect. We didn't dine at the hotel, simply because we wanted to try... More 

Helpful?
Thank Wishyouwerehere0702
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Wishyouwerehere0702, Thank you for taking the time to submit your positive review following from your stay in December. I am delighted that you enjoyed your time at the Castle Hotel, Windsor and that you found everything about your stay perfect, in particular our Central Location. I was pleased to note the team looked after you well, in particular Zaf... More 

Blackburn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, great service. We had a very good time here and would come back. The staff were excellent. The rooms were very good. If I was going to be picky I would say the breakfast was cool, but tasty.

Helpful?
Thank Rob W
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Rob W, Thank you for submitting a review of the Castle Hotel, Windsor following your recent stay. I was pleased to note that you enjoyed your stay overall and in particular found the team to be excellent. I will be sure to pass your comments to the team as i know they will be encouraged by your feedback. I... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is based on multiple stays at this hotel over the last few years. If your room is in the main building then you'll receive an excellent five star experience. However........... The annexe is a nightmare in my experience. It's noisy, too hot and the rooms are small. The staff here are excellent however. Andy at the bar is... More 

Helpful?
Thank Phil V
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Phil V, Thank you for taking the time to write your review of the Castle Hotel, Windsor. I was pleased to note that you have enjoyed some aspects of your stay with us in your previous visits, receiving an excellent 5 star experience. I am concerned to hear that you have previously experienced shortcomings from our Park Wing as... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at castle hotel wiindsor overnight as we had an early flight out of heathrow next day, it was a beautifull hotel that met all my expectations and windsor castle was so close as were shops etc, only had breakfast in hotel but that was excellent and well served, will be recommending to friends and would definitely use again

Review collected in partnership with Accorhotels.com

Helpful?
Thank shurford2
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear shurford2, Thank you for choosing to stay with the Castle Hotel, Windsor and taking the time to provide us with your feedback. I was delighted to note that you found the hotel beautiful, that it met all your expectations and that you found the location suitable. I will share your comments with our team. I am sure that this... More 

UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited the hotel over Christmas, not actually staying there, as I was staying outside Windsor. I had tea in the bar and was shown a room as I plan to stay over Christmas next year. The hotel is so well located, opposite the Castle and close to the shops in Peascod Street. Parking is available, albeit a tad expensive... More 

Helpful?
Thank stables1865
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear stables1865, Thank you for taking the time to submit your review following from your visit at the Castle Hotel, Windsor. I am pleased to note that you found the team delightful, enjoyed your lunch and found our hotel atmosphere welcoming. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am... More 

Sydney, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The rooms in this hotel have plenty of space and are very well decorated. The bathroom is especially good. Location couldn't be better, and there is plenty of parking. The thing worth mentioning in particular is the level of service from the staff: it is well above what you normally get in a similar hotel in the UK - friendly,... More 

Helpful?
Thank Lindy21s
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Lindy21s, Thank you for taking the time to review the Castle Hotel, Windsor following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your room and amenities. I will be delighted to share your feedback with the team as I know they will be encouraged by it. We look forward... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed and this hotel a few times on business and absolutely love it. It was really wonderful before, but now after the renovation it's amazing. The common spaces are warm and modern, the rooms are extremely comfortable, and as always the staff is incredible. Aaron in particular is a delight and goes above and beyond to make sure... More 

Helpful?
1 Thank lSup
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear lSup, I thank you sincerely for your excellent review following your visit to at the Castle Hotel, Windsor. I am happy that you felt our new refurbishment was amazing and that my team looked after you throughout your stay. I will pass on your comments to Aaron who will be delighted that you took the time to mention him... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and partner decided to visit Windsor for an anniversary break. When the hotel found this out they upgraded us for free and made so much effort to make our weekend special. Nothing is too much for the staff and the hotel itself is beautiful Located perfectly. We could not have asked for a better hotel. A special thanks to... More 

Helpful?
1 Thank lisa e
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear lisa e, Thank you for taking the time to review the Castle Hotel, Windsor - MGallery by Sofitel following your recent stay with us. I am delighted to note that you had a wonderful stay with us, and that you enjoyed the your up-grade and the location. I will share your feedback with the team as i know they... More 

Auckland Region, New Zealand
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night and loved this hotel. We arrived quite late but had a great meal in the bar. Loved the decorations for Christmas. Beautifully upgraded hotel. Fantastic location opposite the castle. Service was excellent. Would have liked to have stayed longer and will stay again.

Helpful?
Thank Cat1811027
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Cat1811027, Thank you for taking the time to submit such a positive review following your recent stay at the Castle Hotel, Windsor I was pleased to note that you enjoyed your visit, in particular the service from the team, the location and the food you experienced. I will be delighted to share your feedback with the team as I... More 

London, United Kingdom
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this quite last minute and wasn't sure whether the £300 per person for the Christmas eve to boxing day would be worth it and all in all it was nice but I think a little overpriced. Our check-in was quick and smooth and we had the pleasure of a lovely quartet singing christmas carols. Point one we were... More 

Helpful?
1 Thank MissMac83
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear MissMac83, Thank you for taking the time to submit your review following your recent stay at the Castle Hotel, Windsor. I was pleased to note that you enjoyed your stay overall, particularly the breakfast, however may I sincerely apologise for your disappointment with some of the aspects of your stay. Please be assured that I am investigating into your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

215 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (189)
Viewed
View from room (15)
Viewed
Hotel & grounds (42)
Viewed
Room/suite (39)
Viewed
Bathroom (9)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (10)
Viewed
Dining (3)
Viewed
Hotel & grounds (9)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Windsor hotels
0.0 mi away
Macdonald Windsor Hotel
2.9 mi away
The Oakley Court
The Oakley Court
#2 of 17 in Windsor
4.0 of 5 stars 1,691 reviews
0.2 mi away
Sir Christopher Wren Hotel and Spa
Show Prices
Show Prices
Show Prices
0.1 mi away
Clarion Collection Harte & Garter Hotel & Spa
0.5 mi away
Holiday Inn Express Windsor
0.4 mi away
Christopher Hotel
Christopher Hotel
#1 of 1 in Eton
4.0 of 5 stars 172 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay