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Macdonald Windsor Hotel

Certificate of Excellence
23 High Street, Windsor SL4 1LH, England
Hotel amenities
Macdonald Windsor Hotel
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Ranked #1 of 14 Hotels in Windsor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Lucy H Brighton, England, United Kingdom
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1,556 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brighton, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Feel a bit torn about this review. This is without doubt a lovely hotel, but it wants to be for the price tag. The location cannot be bettered right in front of the castle and in the thick of all the action (you really can watch the guards' parade from the front door). The common areas are modern and clean.... More 

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Swindon, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is just facing the castle with a beautiful view! Staff is very friendly and helpful! First visit but not the last for sure! Will recommend this beautiful place! Thanks David for the restaurant recommendation! Was great

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Witham
1 review
4 of 5 stars Reviewed 4 days ago NEW

Fab room, lovely staff, great location. Chose to dine there on the one night we stayed and wished we had ventured out. Expensive for the quality and quantity and served in a strange selection of containers. The prawn cocktail starter came in a glass tumbler with a knife and fork, not easy. The same with mains and desserts. Bring back... More 

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Dorking
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed to celebrate our anniversary. We were made to feel so welcome. Lovely touches such as a card in the room and a specially decorated plate with Happy Anniversary written in chocolate

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Dear WendyHP Thank you for your review of the Macdonald Windsor following your recent stay to celebrate your anniversary. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view... More 

Loughborough
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel, very helpful and friendly staff. Our room was lovely. Great location across the road from the castle( which is a must see attraction). Would definitely visit this hotel again. Thought the parking was a little pricey when I booked but turned out to be well worth the cost.

Review collected in partnership with this hotel

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GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Beverley Molmans General Manager More 

Maldon
1 review
4 of 5 stars Reviewed 5 days ago NEW

Everything here is pretty spot on. There was a Z Bed in our room when we arrived which was not required and this was removed within minutes of our call to reception. I managed to lock the safe with the wrong code and again within minutes staff were at hand. I would highly reccommend this hotel

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you would recommend staying with us. We look forward to welcoming you back! Warm regards Beverley Molmans General Manager More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I loved the location of the hotel opposite the castle and the staff were helpful and friendly. The room was beautifully appointed and felt very luxurious. There was no view but the room was quiet. I used the valet parking as I was tired and Windsor was extremely busy when I arrived. But the hotel was not easy to find... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay with us and appreciate your helpful feedback. We look forward to welcoming you back! Warm regards Beverley Molmans General Manager More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location. Castle across the street from the main entrance. Staff are very professional and friendly. Room was clean, modern and very comfortable. Breakfast was excellent. Second stay in a Macdonald hotel recently and will be happy to stay as a guest again.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your room and breakfast experience. We look forward to welcoming you back! Warm regards Beverley Molmans General Manager More 

london
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Excellent I have stayed at many venues in the area on business and I would recommend using this venue again. The food was excellent and service was efficient and friendly and professional. Good experience

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and the team were efficient and friendly. We look forward to welcoming you back soon. Best wishes Beverley Molmans General Manager More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at The Macdonald Windsor Hotel on 16th-19th April 2015. Overall the hotel was absolutely brilliant, the staff were extremely welcoming, courteous and helpful. We booked an Executive Room and although we were disappointed that we didn't have a view of Windsor Castle, the beautiful room made up for it. Great size with all the amenities... More 

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel. I was pleased to note that you enjoyed your visit, in particular the service from the team and the meals you experienced. We appreciate such a helpful review. I will be delighted to share your feedback... More 

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