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Macdonald Windsor Hotel

Certificate of Excellence
23 High Street, Windsor SL4 1LH, England
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Macdonald Windsor Hotel
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Ranked #1 of 17 Hotels in Windsor
Certificate of Excellence
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1,737 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1737)
  • Mar-May only
    (435)
  • Jun-Aug only
    (450)
  • Sep-Nov only
    (464)
  • Dec-Feb only
    (388)
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London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

We loved the fabric of this hotel - rooms clean and staff welcoming. We did have a dreadful time though in the restaurant. My husband had booked this meal as my birthday celebration. The member of staff who greeted us told us that a party of about 40 Italian musicians was about to descend so we couldn't expect good service!... More 

Was this review helpful? Yes
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location, valet parking (parking can be difficult in Windsor) and the staff were very friendly and helpful, without exception. I would have no hesitation recommending this Hotel to anyone. My only minor gripes were that the executive room was maybe a little small and the WiFi didn't work in the room, and downstairs it was very slow.

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Houston, Texas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved this hotel so much that we stayed an extra day! Gorgeous interior. Room was lovely. We couldn't ask for more! It's wonderfully located on High Street in Windsor. Perfect place to call home as you explore this charming village.

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London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for a weekend as a couple and had a lovely time. Our room was well equipped & clean. Breakfast was lovely & we enjoyed the lounge areas. Very comfortable and enjoyable stay with lots to do in the town, for which the hotel is well situated. We would definitely visit again.

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your room, our location and your breakfast experience. We look forward to welcoming you back! Warm regards Chris Rafe Operations Manager More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good hotel right next to Windsor Castle. Staff very friendly and helpful. Breakfast was better during the week when freshly cooked but choices were great. Lovely atmosphere, modern and warm. Duvet was too hot and no blanket available.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I was really pleased to read that you enjoyed your stay overall. I appreciate your constructive feedback and hope to have the opportunity of welcoming you back in the future. Best wishes Chris Rafe Operations Manager More 

Chicago, Illinois
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has some of the most consistently pleasant, helpful and competent staff I have experienced anywhere. Over a five-day stay, every interaction with the always-present staff was very pleasant, efficient and effective—from the reception to the multi-talented concierge to room service staff who remember your order from one day to the next. The overall ambiance of the hotel as... More 

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Chris Rafe... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed with my husband and 2 year old and was pleasantly surprised by the service and how modern it all was. There was a concierge service to park our car, a modern room with modern coffee machine and iPod Dock. Even a speaker from the TV to the bathroom. We were brought a travel cot quickly as we'd forgotten to... More 

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Chris Rafe Operations Manager More 

Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights because of a 3 day meeting. I have stayed here before but not for a few years. I was not dissapointed. Excellent comfy rooms with everything you would need. Staff were brilliant, everyone had a smile, were chatty and most importantly very helpful. I seem to remember last time I stayed breakfast service was a... More 

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and the team were helpful. We appreciate the helpful feedback and look forward to welcoming you back soon. Best wishes Chris Rafe Operations Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

We held our wedding reception at this hotel and the staff, service, food and rooms were all fantastic. The staff couldn't do enough to help and it was the most perfect setting for the weekend. We'd recommend this hotel to anyone. The hotel's location is especially good for tourists visiting the area.

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your wedding reception with us. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best... More 

King's Lynn, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel, right next to the castle, shops and restaurants. Handy for picking up boat trips on the Thames. Didn't eat in the hotel but restaurant looked pleasant. Staff very friendly and efficient.

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and the team were friendly and efficient. We look forward to welcoming you back soon. Best wishes Chris Rafe Operations Manager More 

Hotel Review Summarization

What travelers say

  • Car park(18)
  • Very good(18)
  • High Street(15)
  • Great location(5)
  • Evening meals(5)
  • Nice touch(4)
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Hotel & grounds (7)
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Business center/function rooms (4)
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