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The Thames Riviera Hotel

The Bridge, Maidenhead SL6 8DW, England
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The Thames Riviera Hotel
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The Thames Riviera Hotel
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415 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plano, Texas
Top Contributor
89 reviews 89 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed one night, a Saturday night, at the Thames Riviera in December 2014. The location is superb. Literally on the banks of the Thames where the A4 crosses the river. Just across the A4 is a small park. You can take a short walk alongside the river. Below the A4 bridge, you can cross the street free from dodging... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Texas-Forrest Thank you for your review and I was pleased to hear that you enjoyed your stay with us. Unfortunately we do not have any lifts however a member of my team is always on hand to assist with luggage if required. I do hope that you visit us again when you are back in the area. Kind Regards... More 

Hinckley, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the ThamesRiv on the weekend of 15-17th May whilst attending the 80's festival at Cookham. The staff could not have been anymore friendlier especially Rachel on Reception who we spoke to on many occasions pre and during the stay. We stayed in room 104 overlooking the river, although we thought it may have been noisy as near... More 

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear 007Haz A great review thank you. I am really pleased that Rachel gave you a warm welcome and I do believe I have a great team at the hotel who are all passionate about delivering great customer service. I will pass on your kind comments to them which I know they will really appreciate. I hope to see you... More 

Kent, England
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Thames Riviera Hotel for one night as we were going to a wedding close by. I've rated this three stars which comes up as average, but if the option were available I would say good. I stayed in one room with my partner and baby, and we had another room where my partner's parents stayed. There... More 

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Clairebearkent Thank you for your recent review and your valuable feedback. I was pleased to hear that overall you had a good stay with us and that you found the staff friendly. We have a new Operations Manager just joined and he will be working closely with the team to work on our service delivery in the restaurant. We... More 

Birmingham U.K
Top Contributor
145 reviews 145 reviews
52 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel was clean and service AOK. Restaurant had great river views with a decent menu. Order their discount card befor arrival to get 20% off food and drink.Location is excellent and was our 2 night stopover as part of the Thames river walk. To get from the restaurant to the second floor river view rooms involves 3 flights of sometimes... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Hansartony Thank you for your recent review. I am pleased that you enjoyed your stay, unfortunately we do not have any lifts in the buildings however a member of my team will always only be to happy to assist with luggage. I do hope you come visit us again soon Regards Paul More 

Lincs
Top Contributor
167 reviews 167 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is superbly situated on the Thames and is very nice if a little dilapidated and tired. Our room was nice (but we had a family room just for the two of us in order to get a king bed) and we could see the river. The staff were all very friendly and helpful, but beware all stairs (multiple... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Bobstamford Thank you for your recent review. I was pleased to read that you enjoyed your stay with us and that you found the staff friendly and helpful. I do hope to welcome you back again soon KInd Regards Paul More 

Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been using this hotel for years as we have an office in Maidenhead. Its rooms are clean and tidy. The staff are friendly. However, the wireless connectivity is very poor - particularly in the lodge. They will report the issues to their provider - but it's not helpful when you have work to do. Their breakfasts have been getting... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Ben M Thank you for your review. I am pleased to hear that you found the room clean and also the staff friendly. I will ensure we get our supplier to look at the connectivity in the Lodge and apologise for your frustration with this. There has been no changes made to breakfast selection but will again review with... More 

Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for one night recently over the bank holiday weekend, with my hubby and daughter. Check in was smooth and the receptionist was very welcoming, car parking is a bit of a nightmare as others have said but we did managed to get parked out the front , just need a bit of patience and someone will be going! Room... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Scoobyla Thank you for your recent review and I was delighted to hear that you had a great stay with us. I look forward to welcoming back to the hotel when you are in the area again in the future. Regards Paul More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

At first glance the hotel seems pretty good, check in was relatively easy after I had located the reception desk. I was lucky enough to nab the one available parking space in the car park to the rear. We were located in a first floor double room, which had a lovely bay window - providing lovely views of the river.... More 

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Rusholme Thank you for your recent review and I am sorry to hear that your sleep was disturbed by the noise of other guests. I was on the other hand pleased to hear that you found the room clean and restaurant enjoyable. I do hope to welcome you back again in the future Regards Paul More 

Paris, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was well priced and clean. Breakfast was a little disappointing (continental buffet), so go for a cooked breakfast (smoked salmon and eggs were a good option). Parking out front and pack. Nice canal side walks close to the hotel.

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Girleatsparis Thank you for your review and your feedback which will be valuable to use as it assists us in continuing to improve our standards further. I look forward to welcoming you back again in the future Regards Paul More 

Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay began poorly on being told by the receptionist at check-in that our double room booked several weeks earlier had, for some unknown reason, been changed to a single room by her colleague the previous day; as the hotel was fully booked we were told the hotel could accommodate me but not my wife and there was nothing they... More 

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear RGCB2013 Thank you for your recent review. I do apologise that there was an error with your booking on arrival and I can assure you that we have fully investigated this whilst also putting in some corrective measures to prevent any reoccurrence in the future. I was pleased to hear that Ruben was able to sort out the error... More 

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