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All 12 Maidenhead hotels

The Thames Riviera Hotel

3.0 of 5 Hotel   |   The Bridge, Maidenhead SL6 8DW, England
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Ranked #6 of 12 Hotels in Maidenhead
A recent review
3 of 5 stars reviewed 3 days ago
Lucymarie0208 Cheshire, United Kingdom
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339 reviews from our community

Traveler rating
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    138
    72
    41
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cheshire, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here at the weekend as we were attending a wedding near by. When we arrived the room we were allocated was a little disappointing, considering we were by the river, the view from our window was a brick wall. We spoke to reception and they happily moved up to another room and we were very... More

Was this review helpful? Yes
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Lucymarie0208 Thank you for your recent review. I was pleased to note that you found the hotel and staff nice, it was also good to read that the staff ensured that you were offered assistance and alternative room when requested. With our location next to the river we have the constant challenge with insects and we ensure our cleaning... More

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Booked this hotel last minute (Sept 2014) as usually Holiday Inn was full. Then read the reviews. I was expecting a nightmare. Far from it! If this was on the banks of Lake Garda or similar tourist destination expect to pay 3 times or more, as it is its just a few mile from that other tourist hot spot (London)... More

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Hungryfish2014 Thank you for taking the time to review your recent stay with us. I was delighted to hear that you found the room and food excellent. We are always striving to improve further our levels of customer service and delivery so I am glad that you experienced that on arrival at the hotel. We are indeed lucky with... More

Maidenhead, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner Liezel and I stayed at the Hotel recently for my birthday. As the restaurant in the Hotel, is one of our favourite places to eat,and we love its picturesque setting, we thought we would stay for the night.We were not dissapointed. We stayed in a room in the main Hotel, which was big, very clean and tastefully furnished,... More

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Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Jakesey3 Thank you for your recent review and a belated Happy Birthday from all of us at the Thames Riviera. I was really pleased to hear that my team helped make the occasion a memorable one for you and look forward to welcoming you again next year if not sooner. Kind Regards. Paul More

Virginia
Top Contributor
98 reviews 98 reviews
15 hotel reviews
180 helpful votes 180 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I haven't seen all the rooms at the Thames Riviera so will speak only about the two I occupied during my last visit, neither of which was optimal. The first, in the main building, was located above the exhaust/AC vents from the kitchen, which were loud and sent fumes into my room when I opened the window. It also faced... More

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Ian D, Manager at The Thames Riviera Hotel, responded to this review

Dear SROViginia Thank you for your recent comments at The Thames Riviera. Please could you contact me further at the hotel to discuses these points further. Kind Regards Ian - Hotel Manager 01628 674057 More

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I walked into the front door and found a waterfall coming from the ceiling - not a good start. The food was not recommended by the staff I spoke to, so I found a nearby establishment for dinner. The room had a dank smell, and was in a separate block (avoiding the water leak), it was reminiscent of a student... More

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear PeterHopton Thank you for your recent review. Unfortunately I cannot really respond to your comments as it was almost a year ago and like myself most of the team were not in the hotel at that time. I would like to say that we have worked hard on our standards and customer service throughout the past year and hopefully... More

Essex, England
Contributor
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Thames Riviera for one night to attend a wedding at Monkey Island. We were a little worried after reading some of the recent negative reviews but we needn't of worried! Room was clean and well presented with a comfortable bed and plenty of wardrobe space. We arrived 2 hours before check in as we had the... More

Was this review helpful? Yes 2
Ian D, Manager at The Thames Riviera Hotel, responded to this review

Dear Lauraapegirl Thank you for your recent stay at The Thames Riviera, I will pass your comments onto the team. And we look forward to welcoming you back in the future. Kind Regards Ian Hotel Manager More

Ipswich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Arrived on 19th August for two night stay. Fortunately for us we were moved to a room on a lower floor and as such the beds were in the wrong configuration. Having sent housekeeping to redo the beds, we found the mattresses badly stained, also some of the bedlinen, and the towels were very thin and frayed. Not being able... More

Was this review helpful? Yes 1
Ian D, Manager at The Thames Riviera Hotel, responded to this review

Dear Christine R Thank you for your feedback for stay at The Thames Riviera, We are currently auditing our bedroom needs, as you had your money refunded by the manager on duty. I can only apologise once more for the inconvenience caused. Regards Ian Hotel Manager More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

I am travelling about 100 days per year and can still confidently say that this was one of my worst hotel experiences. It was not so much the worn-down furnishing, the tired look & feel or the disappointing balcony, but the appalling way this place is run. I needed to complete some work during the stay, so the WiFi was... More

Was this review helpful? Yes 1
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear TravelBug402 Thank you for your recent review. I am sorry to hear that you were dis appointed with your recent stay and I will be speaking to the team to discuss your feedback and implement corrective action where appropriate. We have had no recent issues with Wifi and unfortunately the receptionist was not able to come to your room... More

Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

I planned a one-week trip to Maidenhead and booked the Thames Riviera for its nice location, family-hotel look and garden terace. Long story, short: In my first night I killed 5 spiders in the bathroom and 2 in the room. They don't have insect nets, so I could not open the windows, because just outside the window there was probably... More

Was this review helpful? Yes
Paul T, Manager at The Thames Riviera Hotel, responded to this review

Dear Guest Thank you for your review. I have spoken to the front desk and they are not aware of this situation so I would be grateful if you could contact me direct at the hotel on 01628 674057 to discuss further. Regards Ian More

Amsterdam
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed for three nights, Was what I expected and paid for. Good sized double room. Bigger than usual bathroom - lots of how water and clean towels. Hotel has own rest/cafe which seemed popular ( and was visited by non-hotel guests too ) Staff were polite, attentive and did all they needed to

Was this review helpful? Yes
Ian D, Manager at The Thames Riviera Hotel, responded to this review

Dear Wodjer Thank you for your comment on your recent stay at the Thames Riviera. We look forward too welcoming you back when you’re next in the UK Regards Ian Hotel Manager More

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Additional Information about The Thames Riviera Hotel

Address: The Bridge, Maidenhead SL6 8DW, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Thames Riviera Hotel 3*
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Also Known As:
Thames Riviera Maidenhead
Thames Riviera Hotel

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